Reliable Deskpro to Salesforce Service Cloud data migration service
Encrypted communications, safe servers, up-to-date authorization ways
Automated approach, zero downtime, reduced workflow breaks
Fair pricing to provide a feature + fee balance
Businesses across different sectors select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by reviewing Source data, procedures, and apps. Examine data cleaning and field mapping to the Target. Formulate a transfer strategy, that encompasses the outline and user coaching.
Security and Compliance Review
Ensure data complies with safety regulations. Establish permissions and access controls to secure the transmit.
Migration
Data Mapping and Customization
Map data fields amongst the Source and Target. Handpick pre-built custom settings from the set or request certain tailored adjustments for the data transmit.
Demo Migration
Perform a trial Demo to figure out how the movement solution performs. Analyze outcomes and adjust mapping as necessary.
Data Verification
Verify all transferred data in the Target is correct, complete, and appropriately organized.
Full Data Migration
Transmit all required data, consisting of tickets, contacts, attachments, and closely connected information.
Delta Migration
Net any newest or updated data that changed for the duration of the Full data transition.
Interval Migration*
Data transmit can be interrupted and restarted to suit your schedule, with zero interruption. You can halt up to five instances for five days each, managed by our sales squad during business hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Deactivate the Source if needed and secure data backups.
What Data Can You Migrate from Deskpro to Salesforce Service Cloud ?
With our Migration Wizard, you can with no bother migrate hefty piles of different records types to or from Deskpro to Salesforce Service Cloud. Examine the details of entities you can import or export using automation service without extra guidance from tech support agents.
Do you need nonstandard Deskpro to Salesforce Service Cloud import requirements?
Drop us a line for a custom data import.
| Deskpro objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Organizations | Accounts | |
| Peoples | Contacts | |
| Tickets | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Folders | Second level categories | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Transfer data without interruption - maintain workflows intact and aid customers seamlessly.Enhanced efficiency
Effortlessly migrate data and set up default and custom fields with the smart Migration Wizard.Streamlined ticket retrieval
The Migration Wizard transfers tickets and all related records, maintaining the data structure unalterred on the Target.Dedicated support service
Our support team is ready to support you through chat, email, or phone.Comprehensive migration framework
Our migration experts will create a comprehensive plan for data import, guaranteeing a efficient process and reliable data.Flexible customizations
Select pre-designed options or seek customization, and we'll verify your data is on point.
How Does Deskpro to Salesforce Service Cloud Data Migration Perform?
Our automated migration tool lets you export and import records in five simple actions. However, if you have distinct demands or a unique data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Deskpro to Salesforce Service Cloud Move
with These Opportunities
Get a tailored data transfer experience that corresponds your company’s objectives. The Help Desk Migration service brings functionalities to help you to accomplish your help desk data movement in the most suitable manner.
Skip attachments
Does your desired help desk solution enable definite data storage? Leave behind attachments, particularly if your historical data loses none of its value without them. The data import time will drop considerably.
Use the attachment feature to Migrate inline images
Export the images inserted into tickets as attachments. The data import time might go up, but the images will stay along on a desired customer service tool.
Demo with custom data: Select 20 entities for migration
Don’t take any chances. Make sure you recognize entirely what the entities look like after you’ve migrated them. Our Demo with custom data allows you pick 20 entities for a test export.
Migrate newest records first
Select this castomization to import your most recent records in a chronological order, from newest to oldest. The capability applies only to Full Migration.
Don’t empower data migration to throw off you from your tasks
Our automated migration service offers a productive solution, whether you’re importing your customer support operations from Deskpro to Salesforce Service Cloud. With just a couple of clicks, your help desk will be up and running on a chosen solution — no need to accept any interruption!
Data import and export with confidence
Our Migration Wizard covers your records is secure throughout the import process. We maintain highest customer service records defence incorporating proven runthrough, alongside regulatory compliance, suitable server safekeeping, and approved security examinations.
Use the migration service that customers love
With thousands of successful data exports done by our service, our migration service has gained numerous service-connected awards and favorable feedback. Additionally, we enlarge our feature list. Help Desk Migration team proceed to advance our app and deliver neat capacity to include measures for ensuring we’re meeting most of your data import requests.
Enjoy comprehensive mapping to deal with all your needs
Relieve yourself from the challenging task of adding wanted record types or records along Deskpro to Salesforce Service Cloud migration. Now you can map starting and custom fields, or else tweak your data import right in our Migration Wizard. You retain the system of your data with minor effort.
Pick a convenient time for data migration
Begin by the help desk import anytime it fits into your schedule. On top of that, our Delta migration function will empower you to export the currently updated data once the historical customer service data was imported. Then, relax and empower our importing tool make the rest.
Work with a support team you can fully count on
Are you facing challenges with your Supported Platform data migration? Let our customer support representatives check over your setback. With multiple familiarity importing records, our experts are well-seasoned to provide a well-done import/export of your data.
Your Help Desk Data Import and Export is the Whole Way Through
Help Desk Migration service offers every import options with no compromising on safety. We commit to the up-to-date recommendations, set constant updates, and unfailingly audit all facilities.
We use a stringent 2FA access policy
Our Migration Wizard takes advantage of 2FA access. On top of that, your company representatives can only import from Deskpro data if they have admin rights. With these safety functions in order, you won’t have to worry about information leak.
3-level business data protection
We ensure 3 layers of data protection: physical (we protect our data hosting facilities against any breach), network (we secure our networks against cyber attacks), and application (we take care of your business data within our importing service against illegal entry).
We meet industry-standard fundamentals
Help Desk Migration service commits to leading security principles, ensuring utmost greatest safety for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data protection fundamentals. And our wast compliance set is getting extended.
How much does Deskpro to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Deskpro to Salesforce Service Cloud? The price will largely depend on the data volume you want to transfer, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceFeedback inspires us level up our service: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Full Deskpro to Salesforce Service Cloud Migration in a Couple Clicks
Migrate your business data from Deskpro to Salesforce Service Cloud efficiently and with no confusing your ultimate aim of working out your customers’ concerns.
Get more information about data import
Willing to know more about help desk business records migration and customer service improvement? Look at our blog.
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