Deskpro to Salesforce Service Cloud
migration service
Effortless , no special knowledge or coding required. A complete Deskpro to Salesforce Service Cloud data migration tool.
Deskpro to Salesforce Service Cloud
Your best tool for Deskpro to Salesforce Service Cloud data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and observe the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket has lost critical customer support information.Simple and easy procedure
You don’t have to bother about coding or constantly control each record transferred.
Just link both platforms, tick what you need to take to a new database and let the tool do the remainder.
Intact connections
From sender information to phone number connection, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is key which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Simple & effective
In just a few clicks it is possible to pick the data arrangement, when it goes, and how.
Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Deskpro to Salesforce Service Cloud
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Salesforce Service Cloud.Next
Retained connection between object and people
When migrating your data from Deskpro to Salesforce Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Salesforce Service Cloud work
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Prepare
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to Salesforce Service Cloud.
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Link Deskpro
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Salesforce Service Cloud everything
When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Deskpro to Salesforce Service Cloud.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Salesforce Service Cloud import
Our staff would be more than happy to run a customized migration if you have special needs.
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