Fast & safe Deskpro to Freshservice data migration services
Encrypted conversations, secure servers, leading authorization approaches
Automated method, zero downtime, no workflow drops
Fair charging to ensure a function + rate balance
We’ve achieved the of clients among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by assessing Source records, modus operandi, and applications. Review data cleaning and field alignment to the Target. Make a transfer approach, involving the timeline and support reps training.
Security and Compliance Review
Ensure data adheres to security standards. Set permissions and access settings to safeguard the migration.
Migration
Data Mapping and Customization
Map records fields between your Source and Target. Settle on in-built custom options from the set or ask for certain tailored adjustments for the record replication.
Demo Migration
Initiate a test Demo to see how the transfer app functions. Review outcomes and alter mapping as necessary.
Data Verification
Verify all transferred data in the Target is accurate, fully captured, and adequately formatted.
Full Data Migration
Move all chosen data, involving tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any fresh or updated data that altered for the time of the Full data replication.
Interval Migration*
Data transfer can be halted and resumed to match your outline, with no service disruption. You can pause up to five instances for five days per pause, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Decommission the Source if necessary and ensure data backups.
What Records Can You Import from Deskpro to Freshservice ?
With our Migration service, you can easily import or export massive portions of various records types to or from Deskpro to Freshservice. Check out the parameters of data entities you can import or export implementing automated service without extra assistance from tech representatives.
Do you need exclusive Deskpro to Freshservice migration needs?
Let's discuss your requirements for a nonstandard data import.
| Deskpro objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Organizations | Departments | |
| Peoples | Requesters | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Transfer records smoothly - keep workflows intact and serve customers effectively.Enhanced efficiency
Effortlessly transfer data and map standard and tailored fields with the out-of-box Migration Wizard.Streamlined ticket retrieval
The Migration Wizard transmits tickets and all associated records, keeping the data structure unalterred on the Target.Dedicated support service
Our support team is ready to navigate you via chat, email, or phone.Comprehensive migration planning
Managers will develop a clear plan for data import, ensuring a hassle-free process and protected data.Custom options available
Select automated options or request personalization, and we'll verify your data is preserved.
How Does Deskpro to Freshservice Data Migration Perform?
Our automated migration tool allows you export and import data in a few simple moves. If you’re trying to organize a complex data structure, feel free to select our custom route. We’re all set to follow your distinct needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Deskpro to Freshservice Migrate
with These Functionalities
Get a seamless data replication experience that reconciles your business needs. The Help Desk Migration service offers functionalities to enhance you to complete your help desk records migration in the automated and secure way.
Skip attachments
Does your destination help desk platform present limited data storage? Omit attachments, especially if your existing customer support records lose no track of processes without them. The data migration time will cut down remarkably.
Add a additional tag to the migrated tickets
Are you going to work a existing help desk tool during data export? To reduce mistakes, add extra tags to the exported tickets to mark out them from the remaining ones.
Migrate inline images as attachments
Import the images set in into tickets as attachments. The data migration time might take more time, but the images will be moved to a new customer service tool.
Check out our Demo with custom records by moving 20 entities
Don’t take any chances. Ensure you know absolutely how the entities settle after you’ve exported them. Our Demo with custom data greenlights you select 20 entities for a test import.
Migrate newest data first
Opt for this castomization to transfer your most recent records in a chronological order, from most recent to oldest. This out-of-the-box capability is applicable to Full Migrations.
Don’t greenlight data migration to mislead you from your business
Our automated migration tool provides a productive tool, whether you’re importing your customer service operations from Deskpro to Freshservice. With just a few clicks, your support service platform will be up and running on a desired platform — no need to suffer any stoppage!
Data import with security standards
The Migration Wizard will handle your data security during all phases of the migration process. We present maximum data protection applying proven modes, which includes regulatory compliance, suitable server preserving, and regular security checks.
Use the migration tool that customers praise
With thousands of efficient data import and exports under our belt, Help Desk migration service has obtained many service-connected awards and inspiring mentions. And our goal of value does not hold there. Following our mission is to comprise nearly all of your data migration requests, we remain getting better our service and oftentimes increase it with useful features.
Enjoy comprehensive mapping to cover your most complex needs
Our solution will rescue you from copy-pasting business data or making missing data types along Deskpro to Freshservice migration. Our service permits you map data fields and change your data import. This will retain the original structure of your records without difficulty on your side.
Select a suitable time for data migration
Select the most suitable time to set up and launch the help desk data migration workflow. What’s more, our Delta migration function will empower you to migrate the most recently updated entities after the historical business data was imported. Then, relax and empower our platform make the rest.
Work with a support team you can completely rely on
Are you facing challenges with your Supported Platform migration? Our customer service representatives is in place to work with you with any tasks. With multiple involvement importing data, Help Desk Migration pros are well-qualified to guarantee a well-done migration of your data.
Your Help Desk Data Import or Export is the Whole Way Along
Help Desk Migration service delivers every migration features with no compromising on safety. We commit to the up-to-date requirements, make regular updates, and consistently audit all facilities.
We use a strict 2FA authentication policy
Our Migration Wizard applies 2FA authentication. Besides, only your company representatives with admin rights can import your Deskpro records. With these security features in order, you won’t have to worry about information leak.
3-level data security
Help Desk Migration provides 3 layers of data security. At the physical layer, we shield our hosting facilities from any attacks. At the app layer, we cease any unsanctioned log in to your data on our platform. And, last but not least, on the network layer, we protect our networks against digital abuse.
We meet security regulations
We protect your business records based on all critical security principles. Help Desk Migration carries an broad list of compliance, and we are enlarging it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
How much does Deskpro to Freshservice data migration cost?
How much will you need to invest in the switch from Deskpro to Freshservice? The cost will largely build upon the business data volume you require to migrate, the complexity of your specifications, and the features you’ll choose or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us elevate our solution: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Full Deskpro to Freshservice Import in a Few Clicks
Migrate your data from Deskpro to Freshservice without trouble and with no disrupting your top purpose of working out your customers’ issues.
Find out more helpful insights about data migration
Interested to get more? Our knowledge base is packed with information on support service advancement and help desk data import. Take a look at it!
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