Help Desk Migration partner of Zendesk

Professional Database to Zendesk data migration services

Encrypted conversations, secure servers, leading authorization methods

Automated approach, don't have time-out, excluded workflow pauses

Deal charging to deliver a feature + charge balance

Our customers

Companies among different sectors select us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Begin your transmit by evaluating Source records, workflows, and applications. Review data cleaning and field matching to the Target. Set up a movement scenario, involving the schedule and user coaching.

Security and Compliance Review

Ensure data adheres to security protocols. Configure permissions and access settings to safeguard the migration.

Preparation

Migration

Data Mapping and Customization

Map records fields amid your Source and Target. Pick in-built custom settings from the set or discuss distinct tailoring for the record replication.

Demo Migration

Set up a test Demo to identify how the migration tool performs. Review results and tweak settings as you wish.

Data Verification

Check all moved records in the Target is precise, fully captured, and adequately formatted.

Full Data Migration

Transmit all selected records, involving tickets, contacts, attachments, and related records.

Delta Migration

Net any new or updated records that changed at the time of the Full data replication.

Interval Migration*

Data transmit can be paused and resumed to fit your timeline, with no service disruption. You can pause up to five times for a duration of five days each, adjusted by our sales team during operating hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all reps. Disable the Source if needed and secure data backups.

Post-Migration Phase

What Data Can You Import from Database to Zendesk ?

With our Migration service, you can with no trouble migrate sizable piles of various data types to or from Database to Zendesk. Take a look the list of record types you can import or export making use of automated tool without any assistance from tech support agents.

Do you look for exclusive Database to Zendesk migration inquirements?

Let us know you need a unique data import.

Database objectsZendesk objects
Help desk
GroupsGroups
StaffsAgents
CompaniesOrganizations
ContactsCustomers
TicketsTickets
Knowledge Base
CategoriesCategories
SectionsSections
ArticlesArticles
Get Started

Why transmit with Help Desk Migration?

  • Without downtime
    Import records effortlessly - ensure workflows running smoothly and help customers continuously.
  • Enhanced efficiency
    Effortlessly transfer data and configure default and personalized fields with the secure Migration Wizard.
  • Streamlined ticket transmiting
    The Migration Wizard replicates tickets and all associated data, preserving the data structure intact on the Target.
  • Dedicated support service
    Our support team is available to help you by means of chat, email, or phone.
  • Comprehensive import planning
    Our migration experts will develop a detailed plan for data import, securing a seamless process and reliable data.
  • Flexible customizations
    Decide on pre-built options or ask for customization, and we'll ensure your data is precise.

How Database to Zendesk Data Migration Runs

Our automated migration tool allows you import and export data in a few simple moves. If you’re managing a complex data structure, feel free to go with our adjusted way. We’re all set to follow your special demands.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Advance Your Database to Zendesk Migrate
with These Options

Get a seamless data replication experience that meets your business objectives. The Help Desk Migration service brings functionalities to facilitate you to succeed your customer service records migration in the secure and automated approach.

  • Add a new tag to the migrated tickets

    Choose tags to the migrated tickets — this way, you won’t confuse them with the remaining. You may further categorize the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Your Help Desk Data Import is the Whole Way Through

Help Desk Migration service enables endless migration functions with no compromising on security. We frequently analyse all servers and make improvements, so that your business data is guarded according to the up-to-date standards.

We use a strict two-factor authentication policy

Help Desk Migration Wizard guards your business records from illegal acquiring access with 2FA access. Besides, users can only import from Database data if they got admin rights. Combined, these security measures avoid the dangers of information leakage.

Three-layer data safety

We provide 3 levels of business records protection: physical (we protect our hosting facilities against physical and logical intrusion), network (we take care of our networks against cyber abuse), and app (we protect your business records within our data importing service from illegal entry).

We satisfy security principles

We take care of your data based on all integral security standards. Help Desk Migration carries an broad set of compliance, and we keep enlarging it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.

How much does Database to Zendesk data migration cost?

How much will you need to invest in the switch from Database to Zendesk? The cost will mostly depend on the records volume you require to migrate, the complexity of your specifications, and the features you’ll select or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard performance and figure out how much your data switch will cost.

Run a Demo to get the price

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Thinking about switching to Zendesk?
Give it a try.

Full Database to Zendesk Import in a Few Clicks

Import your business records from Database to Zendesk smoothly and with no disrupting your ultimate purpose of dealing with your clients’ inquiries.

Get more guides about data migration

Willing to learn more about help desk records import and export and support service improvement? Look at our blog.

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