CSV to Freshdesk data migration made easy
Encoded conversations, secure servers, newest authorization ways
Automated process, never get downtime, excluded workflow pauses
Reasonable charging to ensure a feature + fee balance
Companies across many niches prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by assessing Source records, procedures, and integrations. Examine data filtering and field alignment to the Target. Make a replication strategy, that consists of the agenda and support reps coaching.
Security and Compliance Review
Verify data adheres to security standards. Configure permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Handpick automated custom options from the list or ask for particular customization for the record transfer.
Demo Migration
Set up a test Demo to see how the migration solution operates. Analyze outcomes and modify mapping as needed.
Data Verification
Confirm all replicated data in the Target is precise, complete, and properly organized.
Full Data Migration
Transfer all selected data, covering tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any new or updated data that changed for the duration of the Full data migration.
Interval Migration*
Data movement can be paused and resumed to fit your timeline, with no downtime. You can halt up to five instances for five days per pause, arranged by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Decommission the Source if needed and protect data backups.
What Kind of Data Can You Migrate from CSV to Freshdesk ?
With Help Desk Migration service, you can easily migrate hefty amount of different records entities to or from CSV to Freshdesk. Check out the parameters of entities you can import applying automated service without extra assistance from tech support team.
Do you want exclusive CSV to Freshdesk migration inquirements?
Let's discuss your specific needs for a personalized data import.
| CSV entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Departments | Groups | |
| Agents | Agents | |
| Companies | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
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Zero downtime
Move records smoothly - ensure workflows efficient and assist customers continuously. -
Increased efficiency
Easily transfer data and map default and personalized fields with the intelligent Migration Wizard. -
Organized ticket movement
The Migration Wizard replicates tickets and all associated records, preserving the data structure consistent on the Target. -
Personalized support
Our support reps is set to navigate you by means of chat, email, or phone. -
Thorough replication planning
Our team will develop a clear plan for data import, securing a efficient process and safe data. -
Pre-built options and customizations
Opt for pre-built options or request customization, and we'll make sure your data is correct.
How Does CSV to Freshdesk Data Migration Run?
Our automated migration service allows you export and import data in five simple steps. If you’re trying to organize a complex data structure, feel free to select our tailored route. We’re ready to comply with your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your CSV to Freshdesk Migrate
with These Functionalities
Convey a seamless data replication experience that meets your company’s preferences. The Help Desk Migration service offers features to enable you to accomplish your support service records migration in the painless approach.
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Omit attachments
Does your expected help desk system present compact data storage? Bypass attachments, particularly if your current data doesn’t suffer a loss of its value without them. The data import time will cut down greatly.
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Create a new tag to the migrated tickets
Are you going to work a current help desk system during migration? To exclude mistakes, apply tags to the imported tickets to distinguish them from the left ones.
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Apply the attachment feature to Migrate inline images
Don’t want to leave behind images added into the tickets? You can import them to the expected support service platform as attachments.
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Demo with custom data: Choose 20 entities for import
Don't waste your time on guessing. Ensure you know totally what the entities will look like after you’ve imported them. Help Desk Migration’s Demo with custom data allows you select 20 entities for a test transfer.
Don’t empower data migration to lead away you from your business
Whether you’re migrating from CSV to Freshdesk, apply our automated migration solution. It will allow you to import all your records to a new help desk system in just a few clicks. Thus, you will receive your import finished quickly without putting important works without putting it off.
Data migration with security standards
The Migration Wizard will covers your data security during all phases of the migration process. We offer maximal business records protection using valid practices, alongside regulatory compliance, suitable server safeguarding, and regular security examinations.
Select the migration tool that customers love
Thousands of goal-achieved data exports and countless awards and approving mentions can vouch for the high standard of our migration service. And our pursuit of high standard does not hold there. We move ahead to grow our app and present fresh options to cover we’re meeting all your import and export inquirements.
Use straightforward mapping to cover your most complex needs
Help Desk Migration solution will rescue you from copypasting help desk data or setting lacking fields along CSV to Freshdesk migration. So you can map standard and custom-made fields, apart from that adjust your data import and export right in our migration app. This will retain the starting system of your records straightforwardly on your part.
Choose a suitable time for data migration
Choose the most suitable time to run the help desk import operation. Additionally, our Delta function will empower you to import the most recently updated entities once the historical data was imported. Then, relax and empower our Migration Wizard handle the rest.
Work with a support representatives you can completely rely on
Don’t worry about experiencing challenges just as running your Supported Platform migration. Help Desk Migration customer support pros is all set to assist you with any obstacles. With lots of accomplished data export/import mastery, they can resolve any hardship connected with your help desk migration or even offer assistance along the full record migration.
Your Help Desk Data Import and Export is Secured at Every Step
Help Desk Migration solution enables every migration functions without compromising on safety. We constantly scan all servers and make improvements, so that your data is secured based on the up-to-date requirements.
We enforce a strict 2FA authentication policy
Our Migration Wizard shields your business records from unwanted getting access with two-factor authentication. What’s more, only users with admin access rights can import your CSV records. With these security measures in place, you won’t have to worry about data leak.
We use Three-layer
Help Desk Migration enables 3 layers of business records safety. At the physical level, we shield our hosting equipment from any breach. At the app level, we forbid any unsanctioned log in to your business records on our service. And, finally, on the network layer, we protect our networks against cyber abuse.
We fulfill security regulations
We take care of your records based on all key security levels. Our Help Desk Migration service carries an vast list of compliance, and we are growing it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your CSV to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from CSV to Freshdesk? The cost will largely depend on the records volume you need to transfer, the complexity of your requirements, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us elevate our service: Few thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Complete CSV to Freshdesk Import in a Few Clicks
Migrate your business records from CSV to Freshdesk with no bother and without confusing your supreme purpose of settling your customers’ concerns.
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