CSV to CSV data migration done simply
Encoded communications, safe servers, advanced authorization ways
Automated process, no time-out, excluded workflow pauses
Flexible pricing to guarantee a feature + fee balance
Companies across different areas confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source records, procedures, and apps. Evaluate data filtering and field alignment to the Target. Make a transition tactic, that encompasses the framework and support reps coaching.
Security and Compliance Review
Verify data complies with security requirements. Configure permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Align data fields among your Source and Target. Opt for pre-built custom features from the list or ask for distinct personalization for the record transmit.
Demo Migration
Perform a trial Demo to check how the migration solution works. Examine results and alter mapping as required.
Data Verification
Ensure all migrated records in the Target is precise, complete, and appropriately structured.
Full Data Migration
Transfer all required records, including tickets, contacts, attachments, and correlated information.
Delta Migration
Capture any newest or updated records that changed for the duration of the Full data transfer.
Interval Migration*
Data movement can be interrupted and restarted to fit your timeline, with zero interruption. You can stop up to five times for five days per pause, adjusted by our sales crew during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Turn off the Source if needed and protect data backups.
What Kind of Entities Can You Import from CSV to CSV ?
With Help Desk Migration Wizard, you can with ease migrate huge volumes of diverse data types to or from CSV to CSV. Check out the parameters of data types you can import or export incorporating automated service without extra assistance from tech service reps.
Do you have specific CSV to CSV import inquirements?
Let's discuss your specific needs for a personalized data migration.
| CSV entities | CSV entities | |
|---|---|---|
| Help desk | ||
| Departments | Departments | |
| Agents | Agents | |
| Companies | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
| Requests | Requests | |
| Changes | Changes | |
| Problems | Problems | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
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Zero downtime
Migrate data effortlessly - ensure workflows efficient and assist customers without delays. -
Increased efficiency
Easily migrate data and arrange default and personalized fields with the intelligent Migration Wizard. -
Organized ticket transfer
The Migration Wizard transfers tickets and all related data, preserving the data structure consistent on the Target. -
Personalized support
Our support reps is prepared to help you by means of chat, email, or phone. -
Thorough transfer framework
Our team will create a well-defined plan for data import, securing a efficient process and secure records. -
Pre-built options and customizations
Choose pre-designed options or inquire about customization, and we'll make sure your data is correct.
How CSV to CSV Data Migration Performs
You can run data migration in a few simple actions, applying our automated migration tool. If you’re dealing with a complex data structure, feel free to go with our adjusted route. We’re ready to fulfill your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your CSV to CSV Move
with These Options
Convey a tailored data transfer experience that aligns your company’s requirements. The Help Desk Migration service delivers features to assist you to complete your support service records transfer in the smooth approach.
-
Omit attachments
Does your expected help desk solution provide compact data storage? Skip attachments, specially if your existing customer support records lose no track of processes without them. The data migration time will decrease remarkably.
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Apply the attachment feature to Import inline images
Don’t want to lose images inserted into the tickets? You can import them to the targeted help desk solution as attachments.
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Demo with custom data: Choose 20 entities for migration
Don't waste your time on guessing. Make sure you comprehend exactly what the entities look like at the end of you’ve exported them. Our Demo with custom data greenlights you select 20 entities for a test import.
Focus on your main goals. We'll deal with the heavy lifting
Our automated migration service delivers an efficient solution, whether you’re migrating your help desk operations from CSV to CSV. With just a couple of clicks, your support service platform will be ready to work on a new solution — no need to accept any delay!
Data migration with confidence
Our Migration Wizard handles your customer service data is secure throughout the import process. To guarantee the supreme security of your support service records whether they are in import or at rest, we apply valid procedures. These contain running frequent security scans, reserving our servers protected, meeting several instructions, and more.
Choose the migration service that clients love
With multiple successful data imports done by our Migration Wizard, our migration service has gained plenty of service-related awards and approving mentions. Besides, we keep improving. For Help Desk Migration's goal is to involve all your data migration inquirements, we continue getting better our solution and frequently increase it with useful functioning.
Use intuitive mapping to deal with your most complex needs
Set yourself free from the laborious chore of adding nonexistent record types or business data along CSV to CSV migration. Now you can map standard and custom ticket fields, or otherwise modify your data import and export right away our migration app. This will keep the starting structure of your data with no effort on your part.
Choose a convenient time for data import
Begin by the help desk migration whenever it fits into your operations. Begin by migrating historical records and then go for the Delta migration opportunity to import your during migration updated records. Then, relax and greenlight our Migration Wizard take care of the rest.
Communicate our savvy support team
Are you trying to cope with tasks with your Supported Platform data import? Help Desk Migration customer support team is in place to guide you with any problems. With lots of familiarity migrating data, our representatives are well-skilled to confirm a successful migration of your records.
Your Help Desk Data Import and Export is Secured at Each and Every Stage
Help Desk Migration solution offers endless migration functions without damaging on security. We commit to the recent standards, run constant advancements, and unfailingly check all systems.
We enforce a stringent two-factor authentication policy
Help Desk Migration Wizard takes advantage of two-factor authentication. On top of that, your company representatives can only export CSV data if they possess admin rights. Together, these safety measures avoid the dangers of data leak.
We use 3-layer
Help Desk Migration enables three levels of business records safety. At the physical level, we safeguard our data hosting facilities from any breach. At the app level, we block any unsanctioned entry to your records on our service. And, finally, on the network level, we protect our networks against cyber abuse.
Fulfill protection regulations
Our Help Desk Migration service commits to upmost security fundamentals, delivering maximum security for your data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data safety principles. And our extensive compliance portfolio is getting large.
What is the cost of your CSV to CSV data migration?
And now to the burning question. How much will it cost to switch from CSV to CSV? The price will mostly depend on the records volume you want to move, the complexity of your requirements, and the features you’ll choose or customizations you’ll inquire. Set a Free Demo to check the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceReviews inspires us upgrade our service: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Complete CSV to CSV Migration in a Couple Clicks
Export your records from CSV to CSV with no bother with no disarranging from what really matters — setting right your customers’ matters. Our service carries out all the work behind the scenes while you simply enjoy working with your chosen platform.
More information about data import
Willing to know more about help desk business data import and export and customer service upgrading? Look at our resources.
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