Zoho Desk to Help Scout data migration done automatedly
Encoded conversations, safe servers, advanced authorization mechanisms
Automated process, never get time-out, reduced workflow breaks
Deal charging to guarantee an opportunity + cost balance
Businesses across various verticals select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source data, operations, and apps. Review data cleansing and field alignment to the Target. Develop a transition plan, that consists of the timeline and customer service reps coaching.
Security and Compliance Review
Verify data adheres to security requirements. Establish permissions and access controls to secure the migration.
Migration
Data Mapping and Customization
Align records fields among the Source and Target. Define pre-built custom settings from the menu or ask for specific personalization for the data transfer.
Demo Migration
Start a test Demo to check how the replication service operates. Review results and alter settings as required.
Data Verification
Check all replicated records in the Target is correct, complete, and appropriately formatted.
Full Data Migration
Transfer all chosen records, including tickets, contacts, attachments, and associated information.
Delta Migration
Capture any fresh or updated records that tweaked during the Full data transfer.
Interval Migration*
Data movement can be halted and restarted to cohere your schedule, with zero interruption. You can pause up to five times for five days per pause, coordinated by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Turn off the Source if required and protect data backups.
What Kind of Records Can You Import from Zoho Desk to Help Scout ?
With Help Desk Migration service, you can with ease import and export solid amount of various data types to or from Zoho Desk to Help Scout. Here’s the selection of records you can import implementing automation service without extra help from tech support agents.
Do you look for exclusive Zoho Desk to Help Scout import requirements?
Drop us a line for a custom data import.
| Zoho Desk entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Agents | Users | |
| Accounts | Companies | |
| Customers | Customers | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Sections | Collections | |
| Sub-sections | Categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Import records smoothly - maintain workflows operational and aid customers continuously.Increased efficiency
Easily transfer data and arrange predefined and custom fields with the smart Migration Wizard.Organized ticket movement
The Migration Wizard imports tickets and all associated data, maintaining the data structure unchanged on the Target.Personalized support
Our support reps is set to navigate you through chat, email, or phone.Thorough replication framework
Our team will develop a well-defined plan for data import, guaranteeing a smooth process and safe data.Pre-built options and customizations
Decide on automated options or inquire about specific adjustments, and we'll guarantee your data is on point.
How Zoho Desk to Help Scout Data Migration Goes
You can carry out data migration in five simple actions, using our automated migration solution. However, if you have specific requirements or a unique data structure, feel free to choose a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Zoho Desk to Help Scout Migrate
with These Functionalities
Receive a seamless data transfer experience that matches your company’s preferences. The Help Desk Migration service brings functions to help you to achieve your support service data transmitting in the automated and secure route.
Omit attachments
Does your expected help desk platform present definite data storage? Bypass attachments, especially if your current data loses none of its value without them. The migration time will drop considerably.
Create a additional tag to the imported tickets
Are you going to use a current help desk platform during data import? To reduce chaos, apply tags to the imported tickets to differentiate them from the left ones.
Apply the attachment option to Import inline images
Don’t want to lose images embedded into the tickets? You can import them to the desired support service platform as attachments.
Demo with custom data: Choose 20 entities for import
If you expect to see how handpicked entities look like in the future help desk, launch this free custom Demo and select 20 entities for a migration.
Import newest data first
Opt for this option to transfer your newest records in a chronological flow, from newest to oldest. The feature is applicable exclusively to Full Migration.
Focus on your major goals. We'll take the heavy lifting
Whether you’re moving from Zoho Desk to Help Scout, use our automated migration service. It will allow you to migrate all your data to a future system in just a few clicks. Thus, you will be able to receive your migration completed quickly without putting crucial tasks without putting it off.
Data migration with security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To ensure the utmost protection of your records whether they are in import or at rest, we use proven procedures. Here is contained controlling approved security scans, reserving our servers safe, following varied instructions, and more.
Move ahead with the migration tool that clients recommend
With multiple efficient data import and exports done by our service, our migration service has gained a lot of service-linked awards and gratifying reviews. And our aspiration for value does not end there. We move ahead to get better our solution and present fresh options to ensure we’re comprising most of your migration needs.
Use straightforward mapping to deal with all your needs
Spare yourself the long-lasting work of adding nonexistent data types or records at the time of Zoho Desk to Help Scout migration. Now you can map standard and custom-made fields, or else modify your data migration right in our tool. This will leave unchanged the original system of your records simply on your part.
Choose a suitable time for data import
Choose the most suitable time to initiate the help desk migration process. Begin by migrating historical data and later go for the Delta feature to move your most recently updated tickets. Then, relax and empower our service handle the rest.
Work with a support representatives you can completely be sure of
Don’t worry about experiencing hardships when running your Supported Platform data migration. Allow our support representatives inspect your task. With lots of successful data migration involvement, they can fin a solution to any task related to your help desk migration or even present help throughout the full data migration.
Your Help Desk Data Migration is Secured at Each Stage
Help Desk Migration solution delivers endless import options without compromising on security. We properly scan all servers and make updates, so that your data is secured based on the fresh requirements.
We enforce a strict two-factor access policy
Our Migration Wizard secured your business records from unauthorized getting access with 2FA access. Moreover, only your business reps with admin access rights can export your Zoho Desk records. Combined, these safeguards eliminate the risk of data leak.
We use Three-layer
Help Desk Migration enables 3 levels of business data protection. At the physical level, we cover our data hosting facilities from logical and physical breach. At the application level, we cease any forbidden log in to your records on our platform. And, finally, on the network layer, we protect our networks from cyber attacks.
We satisfy security levels
We take care of your data based on all essential security levels. Our Help Desk Migration service possesses an broad portfolio of compliance, and we keep enlarging it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
What is the cost of your Zoho Desk to Help Scout data migration?
And now to the burning question. How much will it cost to switch from Zoho Desk to Help Scout? The cost will mostly lean on the data volume you want to migrate, the complexity of your demands, and the features you’ll use or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us elevate our tool: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Complete Zoho Desk to Help Scout Import in a Couple Clicks
Import your records from Zoho Desk to Help Scout conveniently with no disturbing from what really matters — fixing your clients’ issues. Help Desk Migration tool does all the work behind the scenes while you simply enjoy using your selected platform.
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