Zammad to Zendesk data migration made automatedly
Encoded conversations, secured servers, leading authorization ways
Automated approach, don't have downtime, reduced workflow breaks
Reasonable charging to provide an opportunity + fee balance
Clients among different areas select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by reviewing Source data, procedures, and applications. Review data cleansing and field mapping to the Target. Produce a migration strategy, that covers the outline and reps coaching.
Security and Compliance Review
Make sure data adheres to safety regulations. Establish permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Match records fields amongst the Source and Target. Handpick in-built custom settings from the menu or request particular customization for the data movement.
Demo Migration
Start a test Demo to view how the replication solution works. Review results and change mapping as needed.
Data Verification
Confirm all moved data in the Target is correct, complete, and adequately formatted.
Full Data Migration
Shift all required data, involving tickets, contacts, attachments, and associated records.
Delta Migration
Net any newest or updated data that tweaked for the duration of the Full data transmit.
Interval Migration*
Data replication can be interrupted and continued to cohere your schedule, with no service disruption. You can pause up to five times for five days each, arranged by our sales team during business hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Deactivate the Source if required and save data backups.
What Sorts of Entities Can You Migrate from Zammad to Zendesk ?
With Help Desk Migration service, you can effortlessly import and export hefty volumes of various data entities to or from Zammad to Zendesk. Inspect the parameters of entities you can migrate using automation service without extra assistance from tech support agents.
Do you want exclusive Zammad to Zendesk import or export requirements?
Drop us a line for a custom data import.
| Zammad entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Organizations | Organizations | |
| Contacts | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Subcategories | Sections | |
| Answers | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Move records seamlessly - maintain workflows operational and aid customers without delays.Increased efficiency
Quickly transfer data and set up predefined and custom fields with the smart Migration Wizard.Seamless ticket transmiting
The Migration Wizard imports tickets and all associated records, maintaining the data structure unchanged on the Target.Expert support
Our support crew is available to assist you through chat, email, or phone.Effective import strategy
Our migration experts will develop a comprehensive plan for data import, guaranteeing a efficient process and secure data.Flexible customizations
Opt for pre-designed options or seek specific adjustments, and we'll guarantee your data is on point.
How Does Zammad to Zendesk Data Migration Run?
You can carry out data import in a few simple steps, using our automated migration service. If you’re managing a unique data structure, feel free to choose our adjusted route. We’re all set to satisfy your non-standard requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Zammad to Zendesk Migrate
with These Functions
Leverage a seamless data transmition experience that aligns your company’s requirements. The Help Desk Migration service brings functions to empower you to complete your customer service data transfer in the most suitable way.
Leave behind attachments
Does your future customer service tool deliver definite data storage? Skip attachments, especially if your historical data drop none of its value without them. The data migration time will cut down significantly.
Apply a extra tag to the exported tickets
Are you going to use a source platform during data migration? To avoid chaos, take advantage of extra tags to the imported tickets to separate them from the remaining ones.
Take advantage of the attachment feature to Migrate inline images
Export the images added into tickets as attachments. The data import and export time might go up, but the images will be moved to a new support service platform.
Demo with custom data: Handpick 20 entities for import
Don't waste your time on doubts. Ensure you recognize absolutely what the entities settle after you’ve migrated them. Help Desk Migration’s Demo with custom data greenlights you select 20 entities for a test migration.
Put mind to your crucial tasks. We'll take the heavy lifting
Our automated migration tool provides a productive tool, whether you’re migrating your help desk operations from Zammad to Zendesk. With just a couple of clicks, your help desk platform will be ready to work on a new platform — no need to accept any holdback!
Data import and export with security standards
Help Desk Migration Wizard takes care of your customer service data is secure throughout the import or export process. We maintain highest customer service data protection applying proven runthrough, containing regulatory compliance, established server preserving, and constant security tests.
Select the migration tool that customers recommend
With a plenty of efficient data migrations done by our service, our migration service has obtained plenty of service-linked awards and gratifying mentions. And our pursuit of value does not terminate there. Since Help Desk Migration's mission is to involve all your data import inquirements, we remain refining our tool and regularly enhance it with useful capabilities.
Benefit from easy mapping to handle all your needs
Free yourself from the laborious task of adding wanted fields or records amidst Zammad to Zendesk migration. Now you can map starting and custom-made data fields, or otherwise change your data import and export right in our migration app. This will leave unchanged the starting structure of your data straightforwardly on your part.
Pick a suitable time for data migration
Get going by the help desk import whenever it fits into your business processes. On top of that, our Delta migration feature will let you to migrate the most recently changed records once the historical customer support data was migrated. Then, relax and let our service take care of the rest.
Work with a support pros you can completely count on
Are you confronting hardships with your Supported Platform data migration? Let Help Desk Migration customer support representatives explore your issue. With multiple successful data migration expertise, they can fix any challenge associated with your support service data migration or even deliver assistance along the entire migration.
Your Help Desk Data Import and Export is Secured at Each and Every Phase
Employing Help Desk Migration tool, you’ll never have to worry about security of valuable data. We commit to the recent standards, make regular advancements, and unfailingly test all facilities.
We employ a strict 2FA access policy
Help Desk Migration Wizard takes advantage of 2FA access. Moreover, your agents can only migrate Zammad records if they got admin rights. With these security features in order, you don't worry about information leak.
We employ Three-layer
Help Desk Migration ensures 3 layers of business data protection. At the physical level, we cover our data hosting equipment from any intrusion. At the application layer, we prevent any prohibited access to your records on our service. And, last but not least, on the network layer, we secure our networks against digital abuse.
We fulfill security fundamentals
Help Desk Migration service accomplishes to highest security principles, ensuring maximum protection for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security standards. And our broad compliance set keeps getting extended.
What is the cost of your Zammad to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Zammad to Zendesk? The cost will largely lean on the data volume you require to migrate, the complexity of your demands, and the options you’ll use or custom work you’ll request. Run a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceReviews encourages us advance our tool: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Zammad to Zendesk Import in Several Clicks
Migrate your data from Zammad to Zendesk with no trouble with no disturbing from what really matters — putting right your clients’ inquiries. Our tool carries out all the work behind the scenes while you simply enjoy applying your new platform.
Get more useful guides about data import and export
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