Zammad to Freshdesk data migration done easily
Encoded dialogues, secure servers, newest authorization approaches
Automated method, no time-out, excluded workflow drops
Bargain pricing to deliver an opportunity + rate balance
We’ve gained the of companies among niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source records, modus operandi, and apps. Examine data cleaning and field matching to the Target. Produce a replication approach, featuring the timeline and user training.
Security and Compliance Review
Make sure data complies with security protocols. Configure permissions and access settings to secure the transmit.
Migration
Data Mapping and Customization
Match data fields amid your Source and Target. Decide on pre-built custom settings from the set or discuss specific customization for the record transition.
Demo Migration
Do a free trial Demo to identify how the transmit app works. Analyze results and adapt mapping as needed.
Data Verification
Review all migrated records in the Target is precise, fully captured, and appropriately organized.
Full Data Migration
Replicate all chosen records, containing tickets, contacts, attachments, and related information.
Delta Migration
Catch any fresh or updated records that tweaked for the time of the Full data transfer.
Interval Migration*
Data transition can be halted and resumed to align with your outline, with zero interruption. You can halt up to five times for a duration of five days each, coordinated by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Disable the Source if required and store data backups.
What Types of Records Can You Import from Zammad to Freshdesk ?
With Help Desk Migration tool, you can with no trouble import and export significant volumes of different data entities to or from Zammad to Freshdesk. Inspect the list of data entities you can import implementing automated tool without any assistance from tech representatives.
Do you require distinguishing Zammad to Freshdesk migration inquirements?
Let's discuss your requirements for a nonstandard data import.
| Zammad entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Organizations | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Subcategories | Folders | |
| Answers | Articles | |
Why transfer with Help Desk Migration?
No downtime
Shift data without disruption - ensure workflows running smoothly and serve customers seamlessly.Increased efficiency
Quickly shift data and configure predefined and tailored fields with the out-of-box Migration Wizard.Seamless ticket transfer
The Migration Wizard moves tickets and all connected data, preserving the data structure intact on the Target.Expert support
Our support crew is prepared to guide you by means of chat, email, or phone.Effective transfer planning
Managers will establish a detailed plan for data import, securing a hassle-free process and secure data.Custom options available
Pick automated options or ask for specific adjustments, and we'll ensure your data is preserved.
How Zammad to Freshdesk Data Migration Performs
Our automated migration app empowers you import and export data in a few simple actions. However, if you have special requirements or a non-standard data structure, feel free to select a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Zammad to Freshdesk Import
with These Features
Acquire a smooth data replication experience that meets your business requirements. The Help Desk Migration service brings functionalities to empower you to accomplish your support service records transmitting in the automated and secure mode.
Leave behind attachments
Does your targeted support service platform offer compact data storage? Skip attachments, particularly if your historical support service data drop none of its value without them. The data import time will cut down greatly.
Apply a additional tag to the migrated tickets
Are you going to use a current help desk system during data migration? To reduce disorder, use tags to the exported tickets to mark out them from the existing ones.
Migrate inline images as attachments
Import the images embedded into tickets as attachments. The migration time might take more time, but the images will stay along on a desired help desk solution.
Take a look our Demo with custom records by exporting 20 entities
Don't waste your time on doubts. Make certain you understand fully how the entities look like after you’ve copied them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test transfer.
Put mind to your main processes. We'll deal with the heavy lifting
Whether you’re importing from Zammad to Freshdesk, call into play our automated migration solution. It will help you to migrate all your data to a desired platform in just a few clicks. Thus, you can receive your import accomplished in a timely fashion without putting critical tasks on the shelf.
Data import meets security standards
Our Migration Wizard ensures your data is safe throughout the import process. We keep maximum customer service records guard using tried procedures, with regulatory compliance, accepted server safeguarding, and frequent security examinations.
Go with the migration app that clients recommend
With a plenty of outstanding migrations done by our Migration Wizard, Help Desk migration service has gained numerous service-linked awards and positive feedback. On top of that, we keep improving. We go to get better our app and move forward novel options to ensure we’re comprising all your data migration requirements.
Benefit from intuitive mapping to cover your most complex needs
Help Desk Migration app will spare you from copy pasting business data or creating lacking data types during Zammad to Freshdesk migration. So you can map starting and custom-made data fields, or otherwise modify your data migration right in our tool. This will preserve the original structure of your data straightforwardly on your part.
Select a appropriate time for data import
Begin by the help desk import whenever it fits into your business processes. Moreover, our Delta migration opportunity will let you to import the during migration updated data after the historical data was exported. Then, relax and let our solution take care of the rest.
Work with a support pros you can fully depend on
Don't fret about facing hardships when performing your Supported Platform migration. Our customer service pros is all set to aid you with any obstacles. With multiple experience moving records, Help Desk Migration team are well-qualified to guarantee a well-done import/export of your support data.
Your Help Desk Data Import or Export is Secured at Each Step
Employing Help Desk Migration solution, you’ll never have to worry about safety of critical data. We frequently examine all facilities and make improvements, so that your business data is shielded according to the latest recommendations.
We employ a rigid two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. Moreover, users can only import from Zammad records if they got admin rights. With these safety features in place, you don't worry about data leakage.
We apply 3-layer
Help Desk Migration delivers three levels of business records security. At the physical level, we cover our data hosting equipment from any breach. At the app layer, we cease any illegal entry to your data on our platform. And, last but not least, on the network layer, we protect our networks against digital attacks.
We follow protection principles
Help Desk Migration fulfills to top security fundamentals, providing maximum safety for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data safety levels. And our broad compliance list is getting enlarged.
What is the cost of your Zammad to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Zammad to Freshdesk? The price will mostly lean on the business data volume you want to transfer, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us improve our tool: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Zammad to Freshdesk Migration in a Few Clicks
Import your business records from Zammad to Freshdesk without trouble and without confusing your utmost mission of putting right your customers’ issues.
Find out more tips and tricks about data migration
Want to learn more? Our blog is providing information on support service improvement and help desk business records import. Explore it today!
Pricing Overview of 7 Help Desk Solutions: Which Works Best for You?
Raise your hand if you’ve thought about Zendesk pricing recently? Are you looking ...
Here are 8 Desk Software Solutions Made for Educational Institutions
There is a common misconception that help desk software is mainly used in ...
Here Are Top 10 Helpdesks That Are Made for Healthcare
The Internet is full of different tools that aim to optimize performance and ...