Secure TOPdesk to Intercom data migration service
Encoded dialogues, secure servers, latest authorization ways
Automated method, no time-out, reduced workflow drops
Bargain pricing to deliver an opportunity + fee balance
We’ve built the authority of clients among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source data, procedures, and apps. Examine data cleansing and field mapping to the Target. Produce a migration tactic, including the framework and support reps coaching.
Security and Compliance Review
Make sure data complies with security protocols. Establish permissions and access controls to secure the transmit.
Migration
Data Mapping and Customization
Match data fields amid the Source and Target. Handpick pre-built custom options from the menu or request unique tailored adjustments for the record migration.
Demo Migration
Initiate a free trial Demo to identify how the replication solution performs. Analyze outcomes and adjust mapping as necessary.
Data Verification
Review all migrated records in the Target is correct, complete, and appropriately organized.
Full Data Migration
Replicate all selected records, embracing tickets, contacts, attachments, and correlated information.
Delta Migration
Catch any new or updated records that tweaked for the duration of the Full data transition.
Interval Migration*
Data transition can be paused and resumed to cohere your outline, with zero interruption. You can halt up to five instances for five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Disable the Source if required and save data backups.
What Entities Can You Migrate from TOPdesk to Intercom ?
With Help Desk Migration tool, you can with no trouble import and export hefty piles of different records types to or from TOPdesk to Intercom. Inspect the parameters of data types you can migrate incorporating automated service by yourself from tech representatives.
Do you require particular TOPdesk to Intercom migration requirements?
Let us know about a customized data import.
| TOPdesk entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Operator groups | Teams | |
| Operators | Admins | |
| Branches | Companies | |
| Persons | Users and leads | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Items | Sections | |
| Article Items | Articles | |
Why transfer with Help Desk Migration?
No downtime
Shift data smoothly - maintain workflows efficient and support customers continuously.Increased efficiency
Quickly shift data and configure predefined and tailored fields with the automated Migration Wizard.Seamless ticket transfer
The Migration Wizard transmits tickets and all connected data, maintaining the data structure consistent on the Target.Expert support
Our support crew is prepared to navigate you through chat, email, or phone.Effective transfer planning
Managers will establish a detailed plan for data import, guaranteeing a efficient process and reliable data.Custom options available
Pick pre-built options or ask for specific adjustments, and we'll make sure your data is accurate.
How TOPdesk to Intercom Data Migration Performs
You can perform records migration in a few simple steps, with our automated migration tool. If you’re dealing with a complex data structure, feel free to select our custom mode. We’re all set to follow your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your TOPdesk to Intercom Import
with These Functionalities
Leverage a smooth data replication experience that reconciles your company’s objectives. The Help Desk Migration service offers functions to help you to complete your customer service records transmitting in the smooth route.
Leave behind attachments
Does your targeted platform present definite data storage? Leave behind attachments, particularly if your existing customer support records loses none of its value without them. The data migration time will decrease remarkably.
Apply a new tag to the migrated tickets
Apply tags to the migrated tickets — like so, you won’t jumble them with the left. You may further group the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take advantage of the attachment feature to Import inline images
Migrate the images set in into tickets as attachments. The data migration time might take more time, but the images will stay along on a desired help desk platform.
Demo with custom data: Handpick 20 entities for export
Don't waste your time on doubts. Make certain you understand thoroughly what the entities look like after you’ve exported them. Our Demo with custom data greenlights you select 20 entities for a test import.
Move newest records first
Select this option to import your most recent records in a chronological order, from most recent to oldest. The option applies exclusively to Full Migration.
Don’t empower data migration to throw off you from your business
Our automated migration service offers an efficient solution, whether you’re importing your customer support operations from TOPdesk to Intercom. With just a few clicks, your help desk will be live on a new platform — no need to suffer any stoppage!
Data import meets security standards
Our Migration Wizard includes measures for ensuring your support service data is secure throughout the import process. We present supreme business records guard using proven practices, containing regulatory compliance, accepted server preserving, and approved security examinations.
Go with the migration app that clients recommend
With a plenty of outstanding data import and exports done by our service, our migration service has gained a lot of service-connected awards and inspiring mentions. Additionally, we keep improving. Going back to our objective is to enclose all your migration requests, we remain developing our service and often increase it with novel options.
Benefit from intuitive mapping to cover all your needs
Rescue yourself from the laborious chore of adding missing record types or records amidst TOPdesk to Intercom migration. So you can map starting and custom fields, apart from that adapt your data import and export right away our tool. You preserve the system of your records with slight work.
Select a appropriate time for data import
Begin by the help desk data migration anytime it fits into your schedule. Moreover, our Delta option will greenlight you to export the during migration changed entities once the historical business data was exported. Then, relax and greenlight our importing tool take care of the rest.
Work with a support pros you can fully depend on
Don’t worry about confronting challenges just as doing your Supported Platform data import. Empower our service agents check your issue. With years of well-done data import and export experience, they can sort out any hardship linked with your help desk migration or even deliver help during the full record migration.
Your Help Desk Data Import and Export is the Whole Way Long
With Help Desk Migration tool, you’ll never have to worry about safety of valuable data. We commit to the latest recommendations, set frequent upgrades, and unfailingly scan all facilities.
We employ a rigid two-factor access policy
Help Desk Migration Wizard uses two-factor access. Moreover, your business reps can only import from TOPdesk data if they have admin rights. With these security features in order, you don't worry about information leak.
Three-layer business data security
We enable three levels of business data protection: physical (we secure our hosting equipment against any breach), network (we protect our networks against cyber abuse), and app (we protect your business data within our importing platform against prohibited log in).
We follow protection principles
We protect your business records based on all key security standards. Our Help Desk Migration service has an comprehensive list of compliance, and we continue expanding it. Currently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
What is the cost of your TOPdesk to Intercom data migration?
And now to the burning question. How much will it cost to switch from TOPdesk to Intercom? The price will mostly lean on the business data volume you want to transfer, the complexity of your demands, and the features you’ll use or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us elevate our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed TOPdesk to Intercom Migration in a Few Clicks
Migrate your business records from TOPdesk to Intercom with no bother with no disorganizing from what actually matters — working out your customers’ matters. Our solution handles all the work behind the scenes whilst you simply enjoy respond to your clients queries your new platform.
Find out more additional resources about data migration
Want to learn more? Our blog is full of information on customer service upgrading and help desk business records import and export. Check it out!
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