SysAid to Salesforce Service Cloud data migration made easy
Encoded chats, secured servers, up-to-date authorization mechanisms
Automated process, zero downtime, excluded workflow drops
Bargain charging to provide a feature + cost balance
We’ve developed the of clients among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by reviewing Source records, operations, and applications. Review data cleaning and field alignment to the Target. Formulate a transmit approach, that encompasses the outline and agent coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Configure permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Align records fields amongst your Source and Target. Choose in-built custom settings from the set or ask for certain personalization for the record transmit.
Demo Migration
Carry out a free test Demo to view how the migration service works. Review outcomes and alter mapping as required.
Data Verification
Review all transferred data in the Target is precise, complete, and adequately formatted.
Full Data Migration
Transfer all chosen data, consisting of tickets, contacts, attachments, and correlated records.
Delta Migration
Capture any fresh or updated data that changed during the Full data transmit.
Interval Migration*
Data movement can be halted and continued to fit your outline, with no service disruption. You can pause up to five instances for five days per pause, managed by our sales squad during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Deactivate the Source if needed and protect data backups.
What Kind of Records Can You Migrate from SysAid to Salesforce Service Cloud ?
With Help Desk Migration app, you can effortlessly migrate large volumes of various records types to or from SysAid to Salesforce Service Cloud. Examine the parameters of data entities you can import or export using automated service without any assistance from tech representatives.
Do you require peculiar SysAid to Salesforce Service Cloud import or export inquirements?
Let us know about a nonstandard data import.
| SysAid entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Administrators | Users | |
| Companies | Accounts | |
| End users | Contacts | |
| Service requests | Cases | |
Why migrate with Help Desk Migration?
Zero downtime
Shift records without interruption - ensure workflows efficient and serve customers without hassle.Increased efficiency
Easily move data and set up default and tailored fields with the out-of-box Migration Wizard.Organized ticket retrieval
The Migration Wizard migrates tickets and all linked records, preserving the data structure consistent on the Target.Personalized support
Our support reps is ready to support you by means of chat, email, or phone.Thorough migration strategy
Our team will formulate a comprehensive plan for data import, securing a smooth process and secure data.Pre-built options and customizations
Pick automated options or seek customization, and we'll make sure your data is preserved.
How Does SysAid to Salesforce Service Cloud Data Migration Go?
You can carry out records migration in a few simple moves, with our automated migration tool. However, if you have unique demands or a special data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SysAid to Salesforce Service Cloud Export
with These Opportunities
Receive a automated data transmition experience that matches your company’s requirements. The Help Desk Migration service brings functionalities to facilitate you to accomplish your help desk records migration in the most suitable route.
Omit attachments
Does your expected help desk platform enable compact data storage? Skip attachments, especially if your historical support service data loses none of its value without them. The data import time will cut down greatly.
Apply the attachment option to Migrate inline images
Import the images inserted into tickets as attachments. The data export time might take more time, but the images will be moved to a new customer service tool.
Demo with custom data: Choose 20 entities for transfer
Don't waste your time on guessing. Prove that you recognize entirely what the entities settle after you’ve copied them. Our Demo with custom data allows you select 20 entities for a test transfer.
Import newest data first
Opt for this castomization to transfer your most recent records in a chronological flow, from most recent to oldest. The feature is applicable only to Full Migration.
Don’t let data migration to distract you from your tasks
Our automated migration service offers an efficient app, whether you’re importing your customer service operations from SysAid to Salesforce Service Cloud. With just a couple of clicks, your support service platform will be live on a chosen platform — no need to suffer any stoppage!
Data migration complies with security requirements
Help Desk Migration Wizard covers your business data is secure throughout the import or export process. To ensure the highest protection of your data whether they are in import or at rest, we implement tried runthrough. These include controlling approved security audits, reserving our servers protected, complying with numerous commands, and more.
Go with the migration solution that customers love
Lots of goal-achieved data exports and a lot of awards and inspiring feedback can guarantee the value of our migration service. Moreover, we enlarge our feature list. Help Desk Migration team move ahead to grow our solution and offer useful functioning to take care of we’re meeting all your data migration requests.
Use comprehensive mapping to handle your most complex needs
Help Desk Migration tool will set you free from copypasting data entities or creating missing data types along SysAid to Salesforce Service Cloud migration. So you can map regular and custom fields, or else tweak your data import right away our Migration Wizard. You preserve the structure of your business data with minimal work.
Choose a fitting time for data migration
Get going by the help desk import anytime it fits into your schedule. Get going by migrating historical records and then move ahead to the Delta migration feature to migrate your freshly updated records. Then, relax and allow our importing tool take care of the rest.
Work with a support representatives you can completely count on
Don’t worry about facing hardships just as running your Supported Platform data migration. Help Desk Migration service team is ready to aid you with any obstacles. With lots of expertise moving data, our team are well-skilled to ensure a successful import of your support data.
Your Help Desk Data Migration is Secured at Each Phase
With Help Desk Migration solution, don't worry about safety of business data. We commit to the latest requirements, set proper upgrades, and unfailingly examine all facilities.
We enforce a firm 2FA authentication policy
Help Desk Migration Wizard applies 2FA authentication. Besides, your agents can only export SysAid data if they have admin rights. Collect, these security measures remove the dangers of information leak.
We use Three-layer
We offer 3 levels of business data protection: physical (we secure our hosting equipment against any attacks), network (we protect our networks against cyber attacks), and application (we protect your data within our data importing platform from unauthorized access).
We follow safety fundamentals
We protect your business data based on all major security standards. Our Help Desk Migration service has an vast set of compliance, and we are expanding it. At the moment, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
What is the cost of your SysAid to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from SysAid to Salesforce Service Cloud? The cost will largely depend on the business data volume you require to migrate, the complexity of your specifications, and the features you’ll select or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us level up our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SysAid to Salesforce Service Cloud Import in Several Clicks
Export your business records from SysAid to Salesforce Service Cloud efficiently with no disorganizing from what actually matters — sorting out your customers’ inquiries. Our app takes on all the work behind the scenes when you simply enjoy working with your selected platform.
More helpful insights about data import and export
Want to get more? Our help section is providing information on customer service improvement and help desk data import. Take a look at it!
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