SysAid to Freshservice data migration done easily
Encoded dialogues, secure servers, latest authorization methods
Automated method, no time-out, avoiding any workflow drops
Flexible pricing to deliver a feature + charge balance
We’ve acquired the of companies among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source data, workflows, and apps. Evaluate data cleaning and field matching to the Target. Formulate a transmit tactic, that consists of the outline and user training.
Security and Compliance Review
Verify data complies with security protocols. Grant permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Align data fields amid the Source and Target. Select pre-built custom settings from the set or discuss particular personalization for the record transfer.
Demo Migration
Initiate a free trial Demo to identify how the movement tool operates. Check outcomes and tweak mapping as required.
Data Verification
Ensure all migrated records in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Replicate all selected records, embracing tickets, contacts, attachments, and related information.
Delta Migration
Catch any new or updated records that changed at the time of the Full data transfer.
Interval Migration*
Data transition can be paused and resumed to suit your outline, with zero interruption. You can stop up to five instances for a duration of five days each, arranged by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Disable the Source if needed and secure data backups.
What Types of Data Can You Import from SysAid to Freshservice ?
With Help Desk Migration tool, you can with no trouble migrate big amount of varied records types to or from SysAid to Freshservice. Examine the list of data types you can import using automated tool by yourself from tech pros.
Do you have distinguishing SysAid to Freshservice migration demands?
Let's discuss your requirements for a unique data import.
| SysAid entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Administrators | Agents | |
| Companies | Departments | |
| End users | Requesters | |
| Service requests | Tickets | |
Why transfer with Help Desk Migration?
-
No downtime
Migrate data effortlessly - preserve workflows running smoothly and help customers without delays. -
Increased efficiency
Easily shift data and configure default and tailored fields with the secure Migration Wizard. -
Organized ticket transfer
The Migration Wizard transmits tickets and all connected data, ensuring the data structure intact on the Target. -
Personalized support
Our support reps is prepared to help you using chat, email, or phone. -
Thorough transfer planning
Managers will establish a detailed plan for data import, providing a seamless process and safe data. -
Custom options available
Choose pre-built options or ask for customization, and we'll ensure your data is precise.
How SysAid to Freshservice Data Migration Performs
Our automated migration service empowers you import and export records in a few simple actions. However, if you have specific requirements or a non-standard data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SysAid to Freshservice Import
with These Options
Receive a smooth data replication experience that meets your business preferences. The Help Desk Migration service brings functionalities to enhance you to complete your help desk records import in the most suitable approach.
-
Omit attachments
Does your targeted platform provide small data storage? Bypass attachments, specially if your historical support service data lose no track of processes without them. The data migration time will decrease greatly.
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Create a new tag to the migrated tickets
Apply tags to the migrated tickets — just like that, you won’t confuse them with those existing. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
-
Import inline images as attachments
Don’t want to lose images added into the tickets? You can export and import them to the expected support service platform as attachments.
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Take a look our Demo with custom records by transferring 20 entities
Don't waste your time on guessing. Make certain you understand thoroughly how the entities look like after you’ve copied them. Our Demo with custom data greenlights you choose 20 entities for a test transfer.
-
Import newest records first
Choose this castomization to move your most recent records in a chronological flow, from most recent to oldest. The option applies exclusively to Full Migration.
Don’t allow data migration to lead away you from your tasks
Whether you’re importing from SysAid to Freshservice, make use of our automated migration solution. It will help you to import all your data to a chosen platform in just a few clicks. Thus, you will be able to receive your import accomplished in a timely fashion without putting critical works on the back burner.
Data import meets security standards
Our Migration Wizard handles your data is safe throughout the import process. To confirm the highest security of your support service records whether they are in import or at rest, we use tested procedures. There encompass conducting proper security audits, keeping our servers guarded, meeting numerous instructions, and more.
Choose the migration app that clients love
With multiple outstanding data imports performed by us, Help Desk migration service has gained plenty of service-associated awards and positive mentions. Moreover, we keep developing our feature list. Because Help Desk Migration's mission is to include most of your data migration requirements, we remain advancing our tool and oftentimes strengthen it with fresh functioning.
Use intuitive mapping to cover all your needs
Free yourself from the time-consuming chore of adding not included record types or data entities amidst SysAid to Freshservice migration. Help Desk Migration service allows you map data fields and change your data import. You preserve the structure of your data with minor job.
Select a appropriate time for data import
Begin by the help desk import anytime it fits into your operations. Begin by migrating historical records and later move ahead to the Delta option to migrate your during migration changed data entities. Then, relax and let our platform do the rest.
Work with a support representatives you can fully depend on
Are you fighting tasks with your Supported Platform data import and export? Empower our support pros examine your issue. With years of familiarity importing business data, our experts are well-skilled to provide a accomplished migration of your data.
Your Help Desk Data Import is Secured at Every Step
Help Desk Migration solution comes with endless import features without compromising on safety. We frequently examine all facilities and make improvements, so that your business data is secured according to the up-to-date standards.
We enforce a rigid two-factor access policy
Help Desk Migration Wizard secured your information from illegal acquiring access with two-factor access. Moreover, your company representatives can only migrate SysAid data if they got admin rights. Collect, these safeguards terminate the dangers of data leakage.
We apply 3-layer
We enable 3 layers of business records safety: physical (we take care of our hosting facilities against physical and logical attacks), network (we protect our networks against cyber attacks), and application (we take care of your business records within our data importing platform against illegal log in).
We comply with protection principles
We protect your records based on all required security fundamentals. Help Desk Migration carries an vast portfolio of compliance, and we continue expanding it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
What is the cost of your SysAid to Freshservice data migration?
And now to the burning question. How much will it cost to switch from SysAid to Freshservice? The price will mostly depend on the business data volume you want to move, the complexity of your specifications, and the features you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us upgrade our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Complete SysAid to Freshservice Migration in a Few Clicks
Import your records from SysAid to Freshservice conveniently and without disorganizing your utmost mission of settling your clients’ requests.
Find out more additional resources about data migration
Willing to know more about help desk software migration and customer service upgrading? Look at our knowledge base.
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