Help Desk Migration partner of Freshdesk

Professional SuperOps to Freshdesk data migration service

Encoded dialogues, secure servers, modern authorization mechanisms

Automated process, no operations time-out, excluded workflow pauses

Deal pricing to deliver a feature + cost balance

Our customers

We’ve acquired the of brands across fields

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transition by evaluating Source records, operations, and applications. Evaluate data cleaning and field mapping to the Target. Set up a transfer approach, involving the schedule and customer service reps training.

Security and Compliance Review

Verify data complies with security protocols. Configure permissions and access controls to safeguard the transition.

Preparation

Migration

Data Mapping and Customization

Align data fields amid your Source and Target. Define in-built custom features from the set or request certain customization for the record replication.

Demo Migration

Perform a free trial Demo to identify how the migration service performs. Examine outcomes and change settings as needed.

Data Verification

Check all transmitted records in the Target is precise, complete, and adequately structured.

Full Data Migration

Transfer all selected records, encompassing tickets, contacts, attachments, and closely connected records.

Delta Migration

Capture any new or updated records that changed during the Full data replication.

Interval Migration*

Data movement can be paused and resumed to fit your timeline, with no service disruption. You can stop up to five instances for five days each, managed by our sales squad during business hours.

Migration

Post-Migration Phase

Go Live

Deploy the Target for all customer service agents. Disable the Source if needed and protect data backups.

Post-Migration Phase

What Data Can You Migrate from SuperOps to Freshdesk ?

With Help Desk Migration tool, you can with no trouble migrate solid piles of diverse records entities to or from SuperOps to Freshdesk. Take a look the parameters of data entities you can import or export making use of automation service by yourself from tech pros.

Do you look for distinguishing SuperOps to Freshdesk migration inquirements?

Let's discuss your specific needs for a unique data migration.

SuperOps entitiesFreshdesk entities
Help desk
GroupsGroups
TechniciansAgents
ClientsCompanies
RequestersContacts
TicketsTickets
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Why migrate with Help Desk Migration?

  • Zero downtime
    Import data smoothly - ensure workflows intact and help customers effectively.
  • Increased efficiency
    Easily shift data and configure default and personalized fields with the secure Migration Wizard.
  • Organized ticket migration
    The Migration Wizard transfers tickets and all connected data, preserving the data structure unalterred on the Target.
  • Personalized support
    Our support reps is equipped to navigate you by means of chat, email, or phone.
  • Thorough movement planning
    Our team will establish a detailed plan for data import, securing a smooth process and reliable records.
  • Pre-built options and customizations
    Decide on pre-built options or ask for customization, and we'll verify your data is precise.

How SuperOps to Freshdesk Data Migration Flows

You can run records import in five simple moves, using our automated migration app. However, if you have unique needs or a distinct data structure, feel free to go with a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your SuperOps to Freshdesk Import
with These Functionalities

Receive a smooth data replication experience that meets your company’s objectives. The Help Desk Migration service delivers functionalities to aid you to succeed your help desk records transmitting in the secure and automated manner.

  • Omit attachments

    Does your expected platform present compact data storage? Leave behind attachments, specially if your current support data drop none of its value without them. The data import and export time will drop remarkably.

  • Create a new tag to the migrated tickets

    Are you going to run a existing help desk tool during data export? To get rid of chaos, use tags to the exported tickets to mark out them from the existing ones.

  • Apply the attachment feature to Import inline images

    Don’t want to leave behind images fixed into the tickets? You can export and import them to the targeted customer service tool as attachments.

  • Demo with custom data: Choose 20 entities for export

    If you require to check how selected entities settle in the targeted help desk solution, schedule this free custom Demo and appoint 20 entities for a export.

  • Import newest records first

    Choose this castomization to import your newest records in a chronological order, from most recent to oldest. This automated option is applicable to Full Migrations.

Your Help Desk Data Migration is the Whole Way Through

Help Desk Migration solution comes with endless migration functions with no damaging on safety. We properly examine all facilities and make improvements, so that your business data is guarded according to the recent recommendations.

We enforce a rigid two-factor authentication policy

Help Desk Migration Wizard uses two-factor authentication. Besides, only your company representatives with admin access rights can export your SuperOps information. With these safety functions arranged, you won’t have to worry about data leak.

Three-layer data safety

Help Desk Migration enables three levels of business records safety. At the physical layer, we safeguard our hosting equipment from logical and physical attacks. At the app layer, we exclude any forbidden entry to your business data on our platform. And, last but not least, on the network layer, we secure our networks from cyber abuse.

Fulfill industry-standard levels

We protect your data based on all critical security principles. Help Desk Migration holds an comprehensive list of compliance, and we keep expanding it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

What is the cost of your SuperOps to Freshdesk data migration?

And now to the burning question. How much will it cost to switch from SuperOps to Freshdesk? The price will mostly depend on the records volume you require to move, the complexity of your specifications, and the options you’ll select or custom work you’ll request. Set a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.

Run a Demo to get the price

Reviews motivates us elevate our service: Few words from Help Desk Migration clients

Complete SuperOps to Freshdesk Migration in a Few Clicks

Export your business data from SuperOps to Freshdesk conveniently without disordering from what actually matters — putting right your clients’ inquiries. Help Desk Migration solution carries out all the work behind the scenes while you simply enjoy applying your selected platform.

More additional resources about data migration

Willing to learn more about help desk business records migration and support service advancement? Surf our help section.

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