Spiceworks Cloud to Freshdesk data migration done painlessly
Encoded chats, safe servers, newest authorization approaches
Automated process, no operations time-out, no workflow breaks
Flexible charging to deliver an opportunity + rate balance
Clients across various verticals select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by evaluating Source records, modus operandi, and integrations. Review data cleansing and field mapping to the Target. Formulate a replication strategy, including the schedule and customer service reps coaching.
Security and Compliance Review
Verify data adheres to security protocols. Set permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Align records fields amid your Source and Target. Decide on automated custom options from the menu or request distinct customization for the data migration.
Demo Migration
Start a free test Demo to check how the transmit app works. Review outcomes and change mapping as needed.
Data Verification
Ensure all transmitted records in the Target is accurate, fully captured, and properly formatted.
Full Data Migration
Transfer all selected records, covering tickets, contacts, attachments, and related data.
Delta Migration
Capture any new or updated records that tweaked for the time of the Full data migration.
Interval Migration*
Data movement can be paused and restarted to align with your schedule, with no downtime. You can pause up to five instances for five days each, adjusted by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Disable the Source if required and protect data backups.
What Kind of Data Can You Import from Spiceworks Cloud to Freshdesk ?
With Help Desk Migration app, you can smoothly import and export significant volumes of various records entities to or from Spiceworks Cloud to Freshdesk. Examine the selection of entities you can migrate making use of automated tool without extra help from tech support agents.
Do you have peculiar Spiceworks Cloud to Freshdesk import needs?
Schedule a call and tell us about a customized data import.
| Spiceworks Cloud entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Contacts | Contacts | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records effortlessly - keep workflows running smoothly and support customers effectively.Increased efficiency
Easily move data and configure predefined and custom fields with the automated Migration Wizard.Organized ticket migration
The Migration Wizard imports tickets and all linked data, keeping the data structure intact on the Target.Personalized support
Our support reps is equipped to help you via chat, email, or phone.Thorough movement framework
Our team will formulate a detailed plan for data import, ensuring a hassle-free process and secure data.Pre-built options and customizations
Choose pre-built options or ask for specific adjustments, and we'll ensure your data is accurate.
How Spiceworks Cloud to Freshdesk Data Migration Flows
Our automated migration service greenlights you import and export data in a few simple steps. If you’re dealing with a elaborate data structure, feel free to choose our adjusted way. We’re ready to satisfy your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Spiceworks Cloud to Freshdesk Export
with These Options
Receive a automated data transfer experience that aligns your business requirements. The Help Desk Migration service offers functions to empower you to complete your support service data movement in the secure and automated mode.
Omit attachments
Does your expected help desk system provide limited data storage? Skip attachments, especially if your current data drop none of its value without them. The data migration time will go down significantly.
Create a new tag to the imported tickets
Add tags to the moved tickets — in such a manner, you won’t mess them with those remaining. You may further classify the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take a look our Demo with custom records by exporting 20 entities
Don't waste your time on guessing. Prove that you understand totally how the entities will look like after you’ve imported them. Help Desk Migration’s Demo with custom data greenlights you appoint 20 entities for a test migration.
Import newest data first
Opt for this option to import your most recent records in a chronological order, from newest to oldest. The feature is applicable exclusively to Full Migration.
Don’t greenlight data migration to distract you from your business
Our automated migration service provides an efficient tool, whether you’re migrating your help desk operations from Spiceworks Cloud to Freshdesk. With just a couple of clicks, your help desk system will be up and running on a desired solution — no need to tolerate any interruption!
Data migration complies with security requirements
Help Desk Migration Wizard handles your customer service data is safe throughout the migration process. To ensure the utmost guard of your support service records whether they are in migration or at rest, we use established practices. Here is contained controlling regular security analysis, keeping our servers guarded, obeying diverse directs, and more.
Choose the migration solution that clients recommend
With multiple goal-achieved data imports under our belt, Help Desk migration service has earned many service-connected awards and favorable mentions. And our goal of quality does not terminate there. We continue to improve our service and introduce neat capabilities to include measures for ensuring we’re including all your migration needs.
Use clear mapping to deal with your most complex needs
Set yourself free from the long-lasting task of adding missing data types or records during Spiceworks Cloud to Freshdesk migration. Help Desk Migration app permits you map record fields and modify your data migration. You sustain the structure of your business data with small job.
Choose a fitting time for data import
Start by the help desk data migration anytime it fits into your business processes. Start by moving historical data and continue with go for the Delta feature to move your most recently updated data entities. Then, relax and empower our migration service take care of the rest.
Work with a support representatives you can completely depend on
Don't fret about dealing with challenges just as doing your Supported Platform migration. Let our customer support pros search into your problem. With multiple successful data export/import involvement, they can settle any challenge associated with your help desk data import or even supply guidance throughout the complete migration.
Your Help Desk Data Import or Export is Secured at Every Stage
Employing Help Desk Migration tool, you’ll never have to worry about security of valuable data. We commit to the recent standards, run frequent updates, and consistently test all systems.
We enforce a firm two-factor authentication policy
Help Desk Migration Wizard uses two-factor authentication. What’s more, users can only migrate Spiceworks Cloud data if they got admin rights. United, these safety measures avoid the dangers of information leakage.
We use Three-layer
We provide 3 levels of data security: physical (we protect our data hosting equipment against any intrusion), network (we protect our networks against cyber harm), and application (we protect your business records within our importing platform against forbidden log in).
We comply with safety principles
Our Help Desk Migration service corresponds to upmost security standards, ensuring maximum protection for your records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data safety standards. And our extensive compliance portfolio continues getting extended.
What is the cost of your Spiceworks Cloud to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Spiceworks Cloud to Freshdesk? The cost will mostly lean on the data volume you need to migrate, the complexity of your demands, and the options you’ll select or custom work you’ll request. Run a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceReviews helps us upgrade our tool: Some thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Complete Spiceworks Cloud to Freshdesk Import in a Couple Clicks
Import your data from Spiceworks Cloud to Freshdesk simply and without disrupting your supreme aim of solving your customers’ concerns.
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