SolarWinds Web Help Desk to Salesforce Service Cloud data migration made simple
Encrypted dialogues, secured servers, modern authorization methods
Automated approach, don't have downtime, no workflow pauses
Flexible pricing to provide a function + charge balance
We’ve acquired the authority of businesses among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by reviewing Source records, workflows, and integrations. Examine data cleansing and field mapping to the Target. Formulate a transmit approach, that encompasses the framework and user coaching.
Security and Compliance Review
Ensure data complies with safety regulations. Set permissions and access settings to protect the transmit.
Migration
Data Mapping and Customization
Map data fields amongst your Source and Target. Select automated custom settings from the menu or request certain personalization for the record transmit.
Demo Migration
Run a free trial Demo to view how the transfer tool works. Analyze results and adjust mapping as required.
Data Verification
Ensure all moved data in the Target is accurate, fully captured, and properly organized.
Full Data Migration
Transmit all selected data, encompassing tickets, contacts, attachments, and closely connected data.
Delta Migration
Net any new or updated data that altered at the time of the Full data migration.
Interval Migration*
Data transmit can be paused and continued to match your timeline, with no downtime. You can halt up to five times for five days each, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Deactivate the Source if necessary and ensure data backups.
What Sorts of Data Can You Migrate from SolarWinds Web Help Desk to Salesforce Service Cloud ?
With our Migration tool, you can effortlessly import or export big volumes of different data types to or from SolarWinds Web Help Desk to Salesforce Service Cloud. Examine the selection of data entities you can import or export incorporating automation service by yourself from tech representatives.
Do you have particular SolarWinds Web Help Desk to Salesforce Service Cloud import or export needs?
Let us know you need a unique data import.
| SolarWinds Web Help Desk objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Techs | Users | |
| Departments | Accounts | |
| Clients | Contacts | |
| Tickets | Cases | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data without interruption - keep workflows intact and help customers effectively.Enhanced efficiency
Effortlessly shift data and set up standard and personalized fields with the secure Migration Wizard.Streamlined ticket transmiting
The Migration Wizard shifts tickets and all connected records, keeping the data structure unalterred on the Target.Dedicated support service
Our support team is available to support you via chat, email, or phone.Comprehensive import strategy
Our migration experts will establish a comprehensive plan for data import, ensuring a seamless process and secure data.Flexible customizations
Choose pre-built options or seek personalization, and we'll verify your data is precise.
How Does SolarWinds Web Help Desk to Salesforce Service Cloud Data Migration Work?
Our automated migration tool empowers you export and import data in a few simple steps. If you’re dealing with a complex data structure, feel free to select our tailored mode. We’re up for it to satisfy your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your SolarWinds Web Help Desk to Salesforce Service Cloud Import
with These Opportunities
Get a smooth data transmition experience that aligns your business requirements. The Help Desk Migration service brings functions to assist you to accomplish your help desk records transfer in the smooth mode.
Skip attachments
Does your desired platform enable limited data storage? Skip attachments, particularly if your current data lose no track of processes without them. The data import time will shorten remarkably.
Migrate inline images as attachments
Don’t want to lose images fixed into the tickets? You can export and import them to the targeted help desk solution as attachments.
Test drive our Demo with custom records by moving 20 entities
Don’t take any chances. Make certain you recognize completely how the entities will look like after you’ve imported them. Our Demo with custom data allows you appoint 20 entities for a test import.
Stay focused on your crucial tasks. We'll do the heavy lifting
Our automated migration tool delivers an efficient solution, whether you’re migrating your customer service operations from SolarWinds Web Help Desk to Salesforce Service Cloud. With just a few clicks, your help desk system will be ready to perform on a new platform — no need to suffer any holdback!
Data import and export meets security standards
Our Migration Wizard covers your customer service data is safe throughout the migration process. We maintain highest records safety incorporating tested practices, which includes regulatory compliance, accepted server preserving, and constant security checks.
Choose the migration app that customers praise
Lots of efficient data import and exports and lots of awards and gratifying feedback can assure the high quality of our migration service. On top of that, we grow our functions. Help Desk Migration team go to improve our service and move forward novel capacity to include measures for ensuring we’re including most of your data migration requests.
Enjoy easy mapping to handle your most complex needs
Our app will set you free from copy-pasting records or creating lacking record types amidst SolarWinds Web Help Desk to Salesforce Service Cloud migration. So you can map regular and custom-made ticket fields, or otherwise adjust your data import right away our migration service. You retain the structure of your data with small job.
Pick a appropriate time for data migration
Start by the help desk import whenever it fits into your operations. Additionally, our Delta migration opportunity will greenlight you to migrate the freshly updated records once the historical customer service data was exported. Then, relax and greenlight our importing tool handle the rest.
Work with a support team you can fully count on
Don't fret about dealing with hardships when doing your Supported Platform data migration. Our service pros is all set to help you with any problems. With plenty of familiarity migrating business data, our experts are well-qualified to guarantee a successful import/export of your data.
Your Help Desk Data Import is Protected at Every Phase
Applying Help Desk Migration solution, don't worry about safety of business records. We commit to the fresh requirements, make proper improvements, and unfailingly test all systems.
We use a rigid 2FA authentication policy
Help Desk Migration Wizard shields your business data from unauthorized accessing with two-factor access. Additionally, users can only import from SolarWinds Web Help Desk records if they possess admin rights. With these security features in place, you don't worry about information leakage.
We employ 3-layer
We ensure three levels of business records protection: physical (we secure our hosting equipment against any attacks), network (we secure our networks against cyber harm), and app (we secure your business records within our importing and exporting solution against unsanctioned access).
We comply with protection fundamentals
We protect your data based on all required security levels. Help Desk Migration service has an extensive set of compliance, and we are enlarging it. Presently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does SolarWinds Web Help Desk to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from SolarWinds Web Help Desk to Salesforce Service Cloud? The price will largely build upon the records volume you need to transfer, the complexity of your demands, and the features you’ll select or customizations you’ll inquire. Set a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us level up our solution: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SolarWinds Web Help Desk to Salesforce Service Cloud Migration in Several Clicks
Migrate your data from SolarWinds Web Help Desk to Salesforce Service Cloud smoothly and without confusing your supreme aim of working out your clients’ issues.
Get more additional resources about data import and export
Interested to learn more? Our help section is packed with information on support service improvement and help desk business records import and export. Check it out!
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