SolarWinds Web Help Desk to Gorgias data migration done automatedly
Encoded conversations, secured servers, up-to-date authorization ways
Automated method, never get time-out, no workflow drops
Reasonable charging to guarantee an opportunity + fee balance
Brands among many fields trust our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by determining Source records, procedures, and apps. Evaluate data filtering and field alignment to the Target. Produce a transition approach, that encompasses the schedule and reps coaching.
Security and Compliance Review
Make sure data adheres to security requirements. Set permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Match records fields among your Source and Target. Handpick pre-built custom features from the list or ask for distinct tailoring for the record transmit.
Demo Migration
Perform a test Demo to understand how the transmit solution operates. Examine results and modify mapping as you wish.
Data Verification
Confirm all replicated records in the Target is accurate, complete, and appropriately structured.
Full Data Migration
Replicate all selected records, consisting of tickets, contacts, attachments, and related information.
Delta Migration
Catch any new or updated records that tweaked for the duration of the Full data transfer.
Interval Migration*
Data transition can be paused and continued to align with your outline, with zero interruption. You can stop up to five times for five days per pause, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Present the Target for all support reps. Turn off the Source if required and secure data backups.
What Types of Data Can You Import from SolarWinds Web Help Desk to Gorgias ?
With Help Desk Migration service, you can without trouble import and export hefty amount of diverse data entities to or from SolarWinds Web Help Desk to Gorgias. Inspect the selection of data entities you can import or export making use of automated tool by yourself from tech experts.
Do you want exclusive SolarWinds Web Help Desk to Gorgias import or export needs?
Let us know about a personalized data migration.
| SolarWinds Web Help Desk entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Techs | Agents | |
| Clients | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Move records smoothly - keep workflows running smoothly and assist customers continuously.Increased efficiency
Quickly transfer data and arrange predefined and tailored fields with the intelligent Migration Wizard.Seamless ticket movement
The Migration Wizard transfers tickets and all associated data, keeping the data structure intact on the Target.Expert support
Our support crew is set to navigate you via chat, email, or phone.Effective replication strategy
Managers will develop a well-defined plan for data import, ensuring a efficient process and safe records.Custom options available
Opt for pre-built options or inquire about specific adjustments, and we'll ensure your data is correct.
How SolarWinds Web Help Desk to Gorgias Data Migration Goes
You can run data import in a few simple actions, with our automated migration tool. However, if you have distinct needs or a non-standard data structure, feel free to go with a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SolarWinds Web Help Desk to Gorgias Migrate
with These Functionalities
Leverage a seamless data transmition experience that matches your company’s preferences. The Help Desk Migration service delivers features to enable you to complete your support service records import in the secure and automated manner.
Leave behind attachments
Does your targeted help desk system present limited data storage? Bypass attachments, specially if your historical support service data doesn’t suffer a loss of its value without them. The data migration time will decrease greatly.
Apply a new tag to the exported tickets
Apply tags to the imported tickets — in such a manner, you won’t confuse them with those existing. You may further arrange the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take advantage of the attachment feature to Import inline images
Don’t want to leave behind images inserted into the tickets? You can import them to the expected help desk solution as attachments.
Demo with custom data: Handpick 20 entities for import
If you want to check how selected entities look like in the new platform, go for this free custom Demo and hand-pick 20 entities for a migration.
Put mind to your major goals. We'll do the heavy lifting
Our automated migration service delivers a powerful app, whether you’re migrating your customer support operations from SolarWinds Web Help Desk to Gorgias. With just a few clicks, your help desk system will be live on a chosen system — no need to accept any break!
Data import with security standards
Help Desk Migration Wizard includes measures for ensuring your business data is secure throughout the import process. To guarantee the highest safety of your support service records whether they are in import or at rest, we implement tested modes. Here is encompassed running frequent security scans, keeping our servers protected, meeting many directs, and more.
Select the migration tool that clients recommend
With a plenty of efficient data import and exports under our belt, our migration service has gained a lot of service-linked awards and positive mentions. On top of that, we keep developing our feature list. Because our calling is to contain all your data migration inquirements, we remain getting better our solution and often advance it with useful features.
Benefit from straightforward mapping to handle your most complex needs
Help Desk Migration solution will rescue you from copy pasting help desk data or setting absent fields during SolarWinds Web Help Desk to Gorgias migration. Now you can map standard and custom ticket fields, apart from that tailor your data import and export right in our migration service. You retain the structure of your data with minimum effort.
Select a suitable time for data import
Begin by the help desk migration whenever it fits into your workflow. Begin by exporting historical records and then set up the Delta opportunity to import your during migration updated records. Then, relax and let our importing tool do the rest.
Talk to our savvy support agents
Are you confronting issues with your Supported Platform migration? Permit our customer service pros check over your setback. With plenty of well-done data import and export involvement, they can sort out any task connected with your support service data migration or even deliver guidance along the full data import and export.
Your Help Desk Data Import and Export is Secured at Every Phase
Using Help Desk Migration tool, don't worry about safety of business records. We commit to the fresh recommendations, set proper upgrades, and unfailingly examine all facilities.
We employ a strict two-factor authentication policy
Our Migration Wizard secured your business records from unwanted getting access with two-factor access. On top of that, your company representatives can only migrate SolarWinds Web Help Desk data if they possess admin access. Combined, these safety measures avoid the risk of information leak.
We apply Three-layer
We provide three levels of business data protection: physical (we take care of our data hosting equipment against any attacks), network (we take care of our networks against cyber harm), and application (we protect your business records within our data migration solution from unsanctioned access).
Compliance with protection fundamentals
Help Desk Migration accomplishes to top ranking security standards, providing maximum security for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data safety levels. And our extensive compliance set keeps getting large.
What is the cost of your SolarWinds Web Help Desk to Gorgias data migration?
And now to the burning question. How much will it cost to switch from SolarWinds Web Help Desk to Gorgias? The cost will mostly lean on the business data volume you want to move, the complexity of your requirements, and the options you’ll use or customizations you’ll ask for. Set a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews encourages us elevate our tool: Several thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SolarWinds Web Help Desk to Gorgias Import in Several Clicks
Export your business data from SolarWinds Web Help Desk to Gorgias simply with no disrupting from what really matters — resolving your customers’ issues. Help Desk Migration tool carries out all the work behind the scenes whilst you simply enjoy respond to your clients queries your chosen platform.
Find out more guides about data import and export
Want to get more? Our resources is packed with information on customer service enhancement and help desk business data migration. Take a look at it!
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