SmarterTrack to Intercom data migration made simple
Encrypted communications, safe servers, advanced authorization methods
Automated process, don't have downtime, reduced workflow breaks
Deal pricing to ensure a function + charge balance
Clients across different niches rely on us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by assessing Source data, workflows, and integrations. Examine data cleaning and field alignment to the Target. Produce a transmit approach, featuring the outline and agent training.
Security and Compliance Review
Ensure data complies with security standards. Establish permissions and access settings to protect the replication.
Migration
Data Mapping and Customization
Map data fields between the Source and Target. Select automated custom capabilities from the set or ask for specific personalization for the data transition.
Demo Migration
Do a trial Demo to figure out how the transition tool works. Spot results and alter mapping as required.
Data Verification
Check all moved data in the Target is correct, fully captured, and properly organized.
Full Data Migration
Migrate all required data, including tickets, contacts, attachments, and associated data.
Delta Migration
Capture any newest or updated data that altered at the time of the Full data migration.
Interval Migration*
Data migration can be interrupted and restarted to accommodate your schedule, with no downtime. You can halt up to five times for five days per pause, coordinated by our sales squad during work hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Decommission the Source if necessary and ensure data backups.
What Kind of Entities Can You Migrate from SmarterTrack to Intercom ?
With our Migration Wizard, you can painlessly import or export big volumes of varying data types to or from SmarterTrack to Intercom. Inspect the set of data entities you can import using automation without extra assistance from tech experts.
Do you look for nonstandard SmarterTrack to Intercom import requirements?
Schedule a call and tell us about a custom data migration.
| SmarterTrack objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Agents | Admins | |
| Users | Users and leads | |
| Tickets | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Import data seamlessly - maintain workflows operational and aid customers without hassle.Enhanced efficiency
Effortlessly migrate data and map standard and custom fields with the smart Migration Wizard.Streamlined ticket transmiting
The Migration Wizard moves tickets and all related records, maintaining the data structure unchanged on the Target.Dedicated support service
Our support team is available to assist you through chat, email, or phone.Comprehensive import framework
Our team will create a clear plan for data import, guaranteeing a seamless process and secure records.Pre-built options and customizations
Decide on pre-designed options or request personalization, and we'll guarantee your data is on point.
How Does SmarterTrack to Intercom Data Migration Make It?
Our automated migration tool lets you export and import records in a few simple steps. If you’re trying to organize a unique data structure, feel free to choose our tailored approach. We’re up for it to fulfill your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your SmarterTrack to Intercom Move
with These Functions
Share a tailored data transfer experience that reconciles your business requirements. The Help Desk Migration service provides functionalities to assist you to complete your help desk data migration in the most suitable route.
Add a extra tag to the imported tickets
Are you going to use a existing help desk platform during data migration? To avoid mess, add tags to the migrated tickets to highlight them from the existing ones.
Stay focused on your crucial business. We'll take the heavy lifting
Our automated migration tool provides a powerful tool, whether you’re migrating your customer support operations from SmarterTrack to Intercom. With just a few clicks, your support service platform will be up and running on a desired system — no need to tolerate any break!
Data migration with confidence
Our Migration Wizard takes care of your support service data is safe throughout the migration process. We present maximal customer service records safety applying proven modes, which includes regulatory compliance, suitable server safekeeping, and frequent security tests.
Move ahead with the migration service that customers praise
Lots of outstanding data exports and countless awards and inspiring reviews can guarantee the quality of our migration service. And our aim for excellence does not cease there. We go to improve our service and move forward new functioning to ensure we’re covering nearly all of your import and export requirements.
Enjoy easy mapping to deal with all your needs
Spare yourself the enduring mission of adding not included fields or data entities at the time of SmarterTrack to Intercom migration. So now you can map regular and custom-made data fields, apart from that modify your data migration right in our migration service. You get to preserve the structure of your business data with small effort.
Choose a convenient time for data migration
Start by the help desk data import whenever it fits into your operations. Additionally, Help Desk Migration Delta migration feature will let you to import the freshly updated records after the historical records was imported. Then, relax and let our importing tool make the rest.
Contact to our proficient support team
Don't fret about dealing with issues while running your Supported Platform data migration. Help Desk Migration service representatives is ready to aid you with any problems. With plenty of involvement moving business data, Help Desk Migration team are well-qualified to provide a accomplished import of your records.
Your Help Desk Data Import is Protected at Each and Every Stage
Help Desk Migration service offers every import options without damaging on security. We commit to the recent recommendations, run proper updates, and consistently audit all systems.
We use a stringent 2FA access policy
Our Migration Wizard takes advantage of 2FA access. Besides, your company representatives can only import from SmarterTrack records if they got admin access. With these security measures in place, you won’t have to worry about information leakage.
We use 3-layer
We provide three levels of data security: physical (we take care of our data hosting facilities against any breach), network (we secure our networks against cyber attacks), and application (we protect your business records within our data migration solution from illegal log in).
Meet security regulations
Our Help Desk Migration service commits to highest security principles, ensuring maximum safety for your data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection fundamentals. And our broad compliance list keeps getting expanded.
How much does SmarterTrack to Intercom data migration cost?
How much will you need to invest in the switch from SmarterTrack to Intercom? The price will largely build upon the data volume you need to transfer, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback inspires us advance our solution: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SmarterTrack to Intercom Migration in a Couple Clicks
Migrate your business data from SmarterTrack to Intercom with no trouble and without disturbing your top objective of putting right your clients’ issues.
More information about data import
Interested to learn more? Our knowledge base is full of information on support service improvement and help desk software import. Take a look at it!
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