Effortless SmarterTrack to Help Scout data migration service
Encoded chats, safe servers, advanced authorization mechanisms
Automated method, no operations time-out, excluded workflow drops
Fair charging to guarantee an opportunity + cost balance
We’ve gained the authority of companies among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by determining Source records, operations, and applications. Review data cleansing and field matching to the Target. Formulate a transmit approach, that encompasses the agenda and employee coaching.
Security and Compliance Review
Make sure data adheres to security requirements. Configure permissions and access controls to safeguard the movement.
Migration
Data Mapping and Customization
Match records fields among your Source and Target. Choose in-built custom capabilities from the menu or discuss distinct personalization for the record transmit.
Demo Migration
Carry out a free test Demo to check how the transmit service functions. Verify outcomes and tweak mapping as required.
Data Verification
Verify all transmitted records in the Target is precise, complete, and adequately formatted.
Full Data Migration
Replicate all chosen records, including tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any fresh or updated records that tweaked during the Full data replication.
Interval Migration*
Data transition can be halted and restarted to align with your outline, with no service disruption. You can pause up to five instances for a duration of five days each, adjusted by our sales squad during business hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Turn off the Source if required and protect data backups.
What Entities Can You Migrate from SmarterTrack to Help Scout ?
With Help Desk Migration app, you can with ease import and export large portions of differing records types to or from SmarterTrack to Help Scout. Examine the details of data entities you can import or export applying automated service without any assistance from tech representatives.
Do you need especial SmarterTrack to Help Scout import inquirements?
Let us know about a personalized data migration.
| SmarterTrack entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Agents | Users | |
| Users | Customers | |
| Tickets | Conversations | |
Why transfer with Help Desk Migration?
No downtime
Transfer records seamlessly - ensure workflows intact and assist customers continuously.Increased efficiency
Quickly move data and arrange predefined and tailored fields with the intelligent Migration Wizard.Seamless ticket migration
The Migration Wizard migrates tickets and all linked data, preserving the data structure unalterred on the Target.Expert support
Our support crew is equipped to assist you by means of chat, email, or phone.Effective movement framework
Managers will formulate a well-defined plan for data import, securing a smooth process and protected records.Custom options available
Select automated options or inquire about specific adjustments, and we'll verify your data is correct.
How SmarterTrack to Help Scout Data Migration Flows
Our automated migration app greenlights you import and export data in five simple moves. However, if you have special needs or a non-standard data structure, feel free to go with a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SmarterTrack to Help Scout Export
with These Functions
Leverage a automated data transfer experience that aligns your company’s needs. The Help Desk Migration service provides functions to facilitate you to accomplish your help desk records transfer in the painless way.
Apply a additional tag to the imported tickets
Are you going to run a existing help desk tool during migration? To exclude mistakes, take advantage of extra tags to the exported tickets to highlight them from the existing ones.
Don’t let data migration to mislead you from your goals
Whether you’re moving from SmarterTrack to Help Scout, use our automated migration solution. It will help you to migrate all your data to a desired help desk platform in just a couple of clicks. Thus, you will be able to have your migration finished quickly without putting crucial works on the shelf.
Data import complies with security requirements
Help Desk Migration Wizard takes care of your customer service data is secure throughout the import or export process. We present maximum customer service records protection incorporating proven procedures, alongside regulatory compliance, proper server maintenance, and regular security checks.
Use the migration solution that clients recommend
With a plenty of goal-achieved data migrations done by our Migration Wizard, our migration service has obtained a lot of service-associated awards and positive feedback. Moreover, we don’t stop there. Help Desk Migration team proceed to advance our Migration Wizard and offer fresh functioning to ensure we’re including nearly all of your migration inquirements.
Benefit from clear mapping to deal with your most complex needs
Set yourself free from the challenging mission of adding missing data types or business data at the time of SmarterTrack to Help Scout migration. Help Desk Migration app greenlights you map entities and adjust your data import and export. This will preserve the starting structure of your data effortlessly on your part.
Select a fitting time for data import
Get going by the help desk data import anytime it fits into your schedule. What’s more, Help Desk Migration Delta migration option will let you to export the most recently updated data after the historical customer support data was moved. Then, relax and let our migration service make the rest.
Talk to our reliable support representatives
Don’t worry about trying to cope with issues whilst performing your Supported Platform data migration. Permit our service agents search into your task. With years of accomplished data import and export expertise, they can settle any task connected with your support service data migration or even offer assistance along the complete record migration.
Your Help Desk Data Migration is the Whole Way Long
Help Desk Migration tool delivers endless migration features with no damaging on safety. We constantly audit all facilities and make advancements, so that your data is secured according to the fresh standards.
We employ a firm two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. Besides, your company representatives can only import from SmarterTrack records if they got admin access. With these safety measures arranged, you won’t have to worry about data leak.
Three-layer data security
Help Desk Migration delivers 3 levels of business records security. At the physical layer, we defense our hosting facilities from any attacks. At the app level, we forbid any unlawful access to your data on our service. And, finally, on the network layer, we protect our networks from digital abuse.
Fulfill industry-standard principles
Help Desk Migration corresponds to highest security fundamentals, providing utmost greatest protection for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection principles. And our extensive compliance portfolio continues getting large.
What is the cost of your SmarterTrack to Help Scout data migration?
And now to the burning question. How much will it cost to switch from SmarterTrack to Help Scout? The cost will mostly lean on the business data volume you require to migrate, the complexity of your demands, and the features you’ll select or customizations you’ll request. Set a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews helps us advance our tool: Several words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SmarterTrack to Help Scout Import in a Couple Clicks
Import your business records from SmarterTrack to Help Scout without difficulty and with no disarranging your utmost mission of solving your clients’ issues.
Find out more helpful insights about data import
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