Reliable SherpaDesk to Freshdesk data migration service
Encoded conversations, secure servers, modern authorization mechanisms
Automated process, zero downtime, reduced workflow pauses
Bargain charging to ensure a feature + cost balance
Businesses across different areas select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by assessing Source data, operations, and applications. Evaluate data filtering and field mapping to the Target. Formulate a replication approach, including the timeline and reps coaching.
Security and Compliance Review
Make sure data adheres to security standards. Establish permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Match records fields between the Source and Target. Define in-built custom settings from the list or request unique customization for the data migration.
Demo Migration
Start a test Demo to see how the movement service functions. Check outcomes and change mapping as needed.
Data Verification
Review all transferred data in the Target is correct, complete, and adequately structured.
Full Data Migration
Transfer all chosen data, encompassing tickets, contacts, attachments, and correlated records.
Delta Migration
Capture any fresh or updated data that changed during the Full data replication.
Interval Migration*
Data movement can be halted and resumed to suit your timeline, with no service disruption. You can stop up to five instances for five days each, organized by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all users. Decommission the Source if needed and secure data backups.
What Data Can You Migrate from SherpaDesk to Freshdesk ?
With Help Desk Migration service, you can easily migrate solid portions of varied records entities to or from SherpaDesk to Freshdesk. Examine the list of data entities you can migrate implementing automation service by yourself from tech support team.
Do you require certain SherpaDesk to Freshdesk migration requirements?
Let's discuss your specific needs for a unique data import.
| SherpaDesk entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Classes | Groups | |
| Technicians | Agents | |
| Accounts | Companies | |
| End users | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Shift records seamlessly - maintain workflows efficient and help customers seamlessly.Increased efficiency
Quickly transfer data and map default and personalized fields with the secure Migration Wizard.Seamless ticket retrieval
The Migration Wizard imports tickets and all associated records, maintaining the data structure consistent on the Target.Expert support
Our support crew is ready to assist you through chat, email, or phone.Effective migration planning
Our team will develop a clear plan for data import, guaranteeing a smooth process and protected data.Pre-built options and customizations
Pick automated options or request customization, and we'll make sure your data is precise.
How Does SherpaDesk to Freshdesk Data Migration Go?
You can carry out records import in a few simple actions, applying our automated migration tool. If you’re managing a unique data structure, feel free to select our tailored mode. We’re in place to comply with your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SherpaDesk to Freshdesk Migrate
with These Functions
Acquire a seamless data replication experience that reconciles your company’s needs. The Help Desk Migration service brings features to enable you to complete your support service data migration in the automated and secure route.
Leave behind attachments
Does your expected help desk platform deliver definite data storage? Omit attachments, specially if your current data doesn’t suffer a loss of its value without them. The data migration time will go down considerably.
Apply a additional tag to the migrated tickets
Add more tags to the migrated tickets — just like that, you won’t confuse them with the existing. You may further classify the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Demo with custom data: Handpick 20 entities for import
If you want to check how handpicked entities look like in the desired customer service tool, schedule this free custom Demo and select 20 entities for a export.
Don’t let data migration to mislead you from your tasks
Whether you’re migrating from SherpaDesk to Freshdesk, apply our automated migration solution. It will allow you to migrate all your records to a chosen help desk system in just a couple of clicks. Thus, you can get your import or export completed quickly without putting important processes on the shelf.
Data migration with security standards
Help Desk Migration Wizard takes care of your support service data is secure throughout the import or export process. We maintain maximal records defence using tested runthrough, including regulatory compliance, established server safeguarding, and approved security analysis.
Go with the migration tool that customers love
With a plenty of efficient data migrations done by our service, our migration service has obtained numerous service-associated awards and favorable mentions. And our pursuit of high quality does not drop there. Because Help Desk Migration's mission is to take in nearly all of your data import requests, we continue improving our service and constantly strengthen it with novel capabilities.
Benefit from comprehensive mapping to cover all your needs
Help Desk Migration solution will free your up from copypasting data entities or making wanted fields amidst SherpaDesk to Freshdesk migration. So you can map typical and custom ticket fields, apart from that tweak your data import right in our migration app. You sustain the structure of your data with small job.
Choose a suitable time for data migration
Get going by the help desk import anytime it fits into your workflow. On top of that, Help Desk Migration Delta option will let you to migrate the currently changed records once the historical customer service data was migrated. Then, relax and let our importing tool do the rest.
Work with a support pros you can completely rely on
Are you encountering challenges with your Supported Platform data migration? Help Desk Migration support agents is ready to assist you with any setbacks. With years of well-done data migration experience, they can sort out any challenge joined with your help desk migration or even arrange assistance along the total data import.
Your Help Desk Data Migration is the Whole Way Through
Using Help Desk Migration tool, you’ll never have to worry about security of valuable records. We properly scan all servers and make improvements, so that your business data is secured matching to the fresh standards.
We employ a strict 2FA access policy
Our Migration Wizard guards your data from unwanted accessing with two-factor authentication. What’s more, your agents can only import from SherpaDesk data if they possess admin access. With these security functions in order, you don't worry about data leak.
3-level business data safety
We provide 3 layers of records security: physical (we protect our hosting equipment against physical and logical attacks), network (we secure our networks against cyber abuse), and app (we protect your business records within our data migration service from unlawful access).
We follow security regulations
We take care of your business data based on all required security fundamentals. Help Desk Migration service possesses an extended set of compliance, and we continue enlarging it. Currently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
What is the cost of your SherpaDesk to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from SherpaDesk to Freshdesk? The cost will largely depend on the records volume you require to move, the complexity of your requirements, and the options you’ll select or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews encourages us advance our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SherpaDesk to Freshdesk Import in a Few Clicks
Migrate your records from SherpaDesk to Freshdesk with no trouble with no confusing from what actually matters — working out your customers’ inquiries. Help Desk Migration Wizard takes on all the work behind the scenes whilst you simply enjoy using your new platform.
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