Effortless Request Tracker to Intercom data migration service
Encrypted dialogues, safe servers, advanced authorization mechanisms
Automated process, no time-out, no workflow drops
Fair pricing to deliver an opportunity + cost balance
Businesses across different industries rely upon our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by evaluating Source records, operations, and integrations. Review data cleansing and field matching to the Target. Create a transition plan, that consists of the timeline and user coaching.
Security and Compliance Review
Confirm data complies with security protocols. Set permissions and access controls to protect the movement.
Migration
Data Mapping and Customization
Connect data fields amid your Source and Target. Choose automated custom capabilities from the menu or discuss unique personalization for the data transfer.
Demo Migration
Carry out a free trial Demo to check how the transmit service functions. Verify outcomes and adapt settings as required.
Data Verification
Verify all migrated records in the Target is accurate, complete, and properly formatted.
Full Data Migration
Migrate all required records, including tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any newest or updated records that tweaked during the Full data movement.
Interval Migration*
Data migration can be interrupted and restarted to align with your outline, with no downtime. You can pause up to five instances for a duration of five days each, organized by our sales crew during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Disable the Source if required and store data backups.
What Entities Can You Migrate from Request Tracker to Intercom ?
With our Migration tool, you can smoothly import and export large portions of differing records entities to or from Request Tracker to Intercom. Review the details of records you can import implementing automated tool without extra guidance from tech service reps.
Do you need particular Request Tracker to Intercom import needs?
Let us know about a personalized data migration.
| Request Tracker objects | Intercom objects | |
|---|---|---|
| Help desk | ||
| Users | Admins | |
| Contacts | Users and leads | |
| Tickets | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data without disruption - keep workflows intact and assist customers effectively.Enhanced efficiency
Seamlessly shift data and configure predefined and tailored fields with the intelligent Migration Wizard.Easy ticket transfer
The Migration Wizard migrates tickets and all connected data, keeping the data structure unalterred on the Target.Always here for you
Our support agents is prepared to guide you via chat, email, or phone.Detailed transfer framework
Our team will establish a detailed plan for data import, ensuring a smooth process and protected records.Pre-built options and customizations
Select pre-designed options or ask for specific adjustments, and we'll verify your data is correct.
How Request Tracker to Intercom Data Migration Performs
Our automated migration solution empowers you import and export data in five simple steps. However, if you have unique demands or a unique data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Request Tracker to Intercom Import
with These Features
Use a smooth data transfer experience that meets your company’s needs. The Help Desk Migration service provides functions to empower you to succeed your support service data migration in the automated and secure mode.
Choose a extra tag to the imported tickets
Add extra tags to the moved tickets — in such a manner, you won’t blend them with the remaining. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Transfer newest records first
Opt for this option to move your newest records in a chronological flow, from newest to oldest. The feature applies exclusively to Full Migration.
Don’t let data migration to mislead you from your goals
Our automated migration service offers a productive tool, whether you’re importing your customer service operations from Request Tracker to Intercom. With just a few clicks, your help desk will be up and running on a future system — no need to accept any holdback!
Data migration meets security standards
Our Migration Wizard ensures your data is secure throughout the migration process. To assure the maximal guard of your help desk data whether they are in import or at rest, we implement tried runthrough. There encompass running approved security analysis, keeping our servers protected, meeting several commands, and more.
Use the migration app that clients recommend
With numerous outstanding migrations under our belt, our migration service has earned many service-connected awards and positive commentaries. On top of that, we keep improving. Following our calling is to comprise nearly all of your data import inquirements, we continue refining our app and constantly enhance it with fresh functioning.
Apply intuitive mapping to deal with your most complex needs
Our app will spare you from copy pasting data entities or making nonexistent record types during Request Tracker to Intercom migration. Our app greenlights you map record fields and modify your data import and export. You preserve the structure of your records with minimum job.
Choose a appropriate time for data import
Start by the help desk data import anytime it fits into your business processes. Start by migrating historical data and later go for the Delta opportunity to import your most recently changed records. Then, relax and empower our migration app take care of the rest.
Talk to our reliable support representatives
Don’t worry about trying to cope with issues just as performing your Supported Platform data migration. Our support team is in place to assist you with any problems. With years of familiarity importing business data, our pros are well-qualified to ensure a well-done migration of your data.
Your Help Desk Data Migration is the Whole Way Long
Employing Help Desk Migration app, don't worry about security of critical data. We commit to the latest requirements, set frequent updates, and consistently test all systems.
We apply a rigid two-factor authentication policy
Our Migration Wizard takes advantage of two-factor authentication. Besides, users can only migrate Request Tracker data if they have admin rights. Together, these security measures remove the risk of information leakage.
Three-layer data security
We offer three levels of data security: physical (we take care of our data hosting equipment against any intrusion), network (we protect our networks against cyber abuse), and app (we take care of your business records within our importing solution against unauthorized entry).
Compliance with industry-standard principles
Our Help Desk Migration service fulfills to top security standards, providing utmost greatest protection for your records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety standards. And our extensive compliance portfolio is getting large.
How much does Request Tracker to Intercom data migration cost?
How much will you need to invest in the switch from Request Tracker to Intercom? The price will mostly lean on the business data volume you need to migrate, the complexity of your demands, and the options you’ll choose or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us improve our tool: Several words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Request Tracker to Intercom Migration in a Couple Clicks
Import your data from Request Tracker to Intercom without difficulty and with no disarranging your highest mission of sorting out your clients’ matters.
More information about data import
Willing to learn more about help desk business data import and customer service enhancement? Look at our resources.
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