Effortless Request Tracker to Freshdesk data migration services
Encrypted chats, secured servers, newest authorization methods
Automated process, never get time-out, no workflow pauses
Deal charging to guarantee an opportunity + charge balance
We’ve developed the of customers across areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source records, workflows, and integrations. Evaluate data cleaning and field alignment to the Target. Develop a movement approach, featuring the framework and support reps coaching.
Security and Compliance Review
Ensure data adheres to security requirements. Set permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Map records fields among your Source and Target. Select automated custom features from the set or ask for specific personalization for the record transition.
Demo Migration
Set up a free test Demo to understand how the transmit tool performs. Examine outcomes and alter settings as required.
Data Verification
Check all replicated records in the Target is accurate, fully captured, and properly structured.
Full Data Migration
Migrate all chosen records, containing tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any fresh or updated records that tweaked at the time of the Full data movement.
Interval Migration*
Data migration can be halted and continued to align with your timeline, with no downtime. You can stop up to five instances for five days per pause, coordinated by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Turn off the Source if required and secure data backups.
What Entities Can You Import from Request Tracker to Freshdesk ?
With our Migration app, you can without trouble import and export big piles of diverse records types to or from Request Tracker to Freshdesk. Here’s the list of data entities you can import incorporating automation by yourself from tech pros.
Do you look for especial Request Tracker to Freshdesk import or export needs?
Let us know you need a unique data migration.
| Request Tracker objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Contacts | Contacts | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Import records without disruption - keep workflows efficient and help customers continuously.Enhanced efficiency
Effortlessly move data and arrange predefined and personalized fields with the secure Migration Wizard.Streamlined ticket movement
The Migration Wizard replicates tickets and all linked data, keeping the data structure consistent on the Target.Dedicated support service
Our support team is set to guide you via chat, email, or phone.Comprehensive replication strategy
Our team will formulate a well-defined plan for data import, ensuring a seamless process and reliable records.Pre-built options and customizations
Decide on automated options or inquire about specific adjustments, and we'll make sure your data is precise.
How Request Tracker to Freshdesk Data Migration Goes
You can run records migration in five simple steps, with our automated migration service. However, if you have unique requirements or a non-standard data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Request Tracker to Freshdesk Export
with These Features
Get a automated data transmition experience that corresponds your business objectives. The Help Desk Migration service delivers functionalities to facilitate you to succeed your customer service records transfer in the smooth manner.
Add a additional tag to the exported tickets
Add more tags to the imported tickets — in such a manner, you won’t confuse them with the existing. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate newest data first
Choose this castomization to transfer your newest records in a chronological flow, from most recent to oldest. This custom option is applicable to Full Migrations.
Don’t allow data migration to throw off you from your work
Whether you’re importing from Request Tracker to Freshdesk, use our automated migration service. It will allow you to migrate all your data to a desired help desk system in just a couple of clicks. Thus, you will receive your import or export done quickly without putting crucial projects without putting it off.
Data migration complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. To guarantee the maximal protection of your help desk data whether they are in import or at rest, we implement valid modes. These contain running approved security audits, reserving our servers protected, obeying diverse commands, and more.
Move ahead with the migration solution that clients recommend
Lots of efficient data import and exports and many awards and favorable mentions can guarantee the high quality of Help Desk migration service. Moreover, we keep developing our feature list. We move ahead to improve our solution and introduce fresh capabilities to handle we’re meeting nearly all of your data import inquirements.
Enjoy straightforward mapping to handle your most complex needs
Spare yourself the time-consuming mission of adding absent record types or business data at the time of Request Tracker to Freshdesk migration. So you can map starting and custom fields, apart from that tweak your data migration right in our migration service. You sustain the structure of your business data with minimal job.
Choose a fitting time for data import
Choose the most fitting time to launch the help desk data migration operation. Start by migrating historical records and later set up the Delta migration opportunity to migrate your currently changed records. Then, relax and let our importing tool handle the rest.
Talk to our proficient support pros
Don't fret about encountering tasks whilst running your Supported Platform data migration. Permit Help Desk Migration customer service team explore your task. With plenty of successful data import and export experience, they can fin a solution to any issue related to your support service data migration or even offer help throughout the entire record migration.
Your Help Desk Data Import is the Whole Way Long
Help Desk Migration service delivers endless migration functions with no damaging on safety. We regularly audit all facilities and make improvements, so that your business data is secured based on the up-to-date standards.
We use a firm two-factor authentication policy
Help Desk Migration Wizard shields your business records from illegal getting access with 2FA access. Besides, only your agents with admin access rights can import your Request Tracker data. United, these safeguards eliminate the risk of data leak.
Three-layer data safety
We deliver three layers of business data protection: physical (we protect our data hosting facilities against physical and logical intrusion), network (we take care of our networks against digital attacks), and application (we take care of your business records within our data migration solution against prohibited access).
Compliance with security levels
Our Help Desk Migration service corresponds to top security standards, delivering utmost greatest security for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security principles. And our broad compliance set is getting large.
How much does Request Tracker to Freshdesk data migration cost?
How much will you need to invest in the switch from Request Tracker to Freshdesk? The cost will mostly lean on the records volume you need to move, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback helps us improve our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Request Tracker to Freshdesk Import in Several Clicks
Import your business data from Request Tracker to Freshdesk painlessly with no disordering from what actually matters — solving your customers’ issues. Our solution manages all the work behind the scenes while you simply enjoy using your chosen platform.
More helpful insights about data import and export
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