Reliable Outlook to Freshservice data migration service
Encoded conversations, secured servers, advanced authorization mechanisms
Automated method, don't have time-out, avoiding any workflow drops
Fair charging to guarantee a feature + cost balance
We’ve earned the trust of clients among niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by determining Source data, operations, and applications. Evaluate data filtering and field matching to the Target. Produce a replication scenario, that consists of the timeline and agent coaching.
Security and Compliance Review
Make sure data adheres to security requirements. Grant permissions and access controls to safeguard the transition.
Migration
Data Mapping and Customization
Match records fields among the Source and Target. Define in-built custom capabilities from the list or discuss particular customization for the data transfer.
Demo Migration
Perform a test Demo to understand how the movement service performs. Examine results and tweak mapping as needed.
Data Verification
Verify all moved records in the Target is genuine, complete, and adequately structured.
Full Data Migration
Replicate all chosen records, including tickets, contacts, attachments, and correlated records.
Delta Migration
Catch any fresh or updated records that changed during the Full data replication.
Interval Migration*
Data transition can be halted and continued to suit your outline, with no service disruption. You can stop up to five times for a duration of five days each, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Turn off the Source if needed and secure data backups.
What Data Can You Migrate from Outlook to Freshservice ?
With Help Desk Migration service, you can without trouble migrate solid piles of diverse data types to or from Outlook to Freshservice. Inspect the set of record types you can import implementing automation without any assistance from tech pros.
Do you need certain Outlook to Freshservice import or export demands?
Let us know about a personalized data migration.
| Outlook entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Emails | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Transfer records without interruption - preserve workflows efficient and assist customers without delays.Increased efficiency
Quickly transfer data and arrange default and tailored fields with the intelligent Migration Wizard.Seamless ticket transmiting
The Migration Wizard transfers tickets and all associated data, ensuring the data structure consistent on the Target.Expert support
Our support crew is available to support you using chat, email, or phone.Effective import strategy
Managers will develop a well-defined plan for data import, providing a smooth process and reliable records.Custom options available
Select automated options or inquire about customization, and we'll make sure your data is correct.
How Outlook to Freshservice Data Migration Runs
Our automated migration app allows you import and export records in five simple moves. If you’re managing a unique data structure, feel free to choose our customized route. We’re all set to follow your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Outlook to Freshservice Migrate
with These Opportunities
Acquire a seamless data transmition experience that aligns your company’s objectives. The Help Desk Migration service provides features to facilitate you to complete your support service data transfer in the automated and secure way.
Leave behind attachments
Does your targeted help desk platform enable small data storage? Leave behind attachments, specially if your existing customer support records loses none of its value without them. The data migration time will trim considerably.
Apply a additional tag to the exported tickets
Apply more tags to the imported tickets — just like that, you won’t confuse them with the existing. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Put mind to your crucial goals. We'll take care of the heavy lifting
Whether you’re migrating from Outlook to Freshservice, use our automated migration solution. It will help you to migrate all your data to a chosen help desk system in just a couple of clicks. Thus, you will be able to receive your import or export done quickly without putting urgent projects without putting it off.
Data import with security standards
The Migration Wizard will handle your data security during all phases of the migration process. To guarantee the supreme protection of your support service records whether they are in migration or at rest, we use valid practices. These include controlling frequent security audits, reserving our servers protected, meeting several directs, and more.
Use the migration tool that clients love
With a plenty of efficient data exports performed by us, our migration service has obtained plenty of service-related awards and inspiring mentions. And our goal of high standard does not terminate there. Since Help Desk Migration's goal is to include nearly all of your migration requests, we continue advancing our solution and often increase it with new functioning.
Benefit from easy mapping to handle all your needs
Free yourself from the enduring load of adding wanted fields or records along Outlook to Freshservice migration. Help Desk Migration service permits you map fields and change your data import and export. You get to preserve the system of your data with slight effort.
Select a suitable time for data import
Select the most suitable time to launch the help desk data import workflow. Get going by moving historical data and later set up the Delta migration feature to migrate your currently changed records. Then, relax and let our Migration Wizard handle the rest.
Communicate our reliable support pros
Don’t worry about encountering issues while performing your Supported Platform migration. Greenlight our customer support team take a closer look at your setback. With lots of familiarity migrating support data, our experts are well-seasoned to provide a accomplished import/export of your support data.
Your Help Desk Data Migration is the Whole Way Through
With Help Desk Migration tool, you’ll never have to worry about security of critical data. We regularly audit all facilities and make improvements, so that your business data is guarded according to the latest recommendations.
We employ a strict two-factor access policy
Our Migration Wizard guards your information from unwanted acquiring access with two-factor authentication. On top of that, only your business reps with admin rights can migrate your Outlook data. Collect, these safety measures avoid the dangers of data leakage.
Three-layer business data security
We provide 3 layers of business records security: physical (we secure our hosting equipment against physical and logical attacks), network (we secure our networks against digital harm), and application (we secure your records within our importing service against illegal log in).
Follow industry-standard levels
We protect your business records based on all required security standards. Help Desk Migration has an vast list of compliance, and we keep expanding it. These days, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
What is the cost of your Outlook to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Outlook to Freshservice? The cost will mostly depend on the business data volume you require to move, the complexity of your requirements, and the features you’ll use or custom work you’ll request. Start a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us level up our service: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Outlook to Freshservice Import in Several Clicks
Import your records from Outlook to Freshservice without difficulty and with no disordering your top purpose of settling your customers’ inquiries.
Find out more helpful insights about data import and export
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