Effortless osTicket to Gorgias data migration service
Encoded conversations, secured servers, newest authorization ways
Automated process, no time-out, no workflow drops
Flexible charging to guarantee an opportunity + fee balance
We’ve gained the authority of businesses among sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source records, procedures, and integrations. Review data cleansing and field alignment to the Target. Formulate a transition approach, including the schedule and user training.
Security and Compliance Review
Verify data adheres to security requirements. Set permissions and access controls to protect the movement.
Migration
Data Mapping and Customization
Align records fields among your Source and Target. Handpick automated custom features from the menu or ask for distinct tailoring for the data migration.
Demo Migration
Carry out a test Demo to understand how the transmit solution performs. Verify results and modify mapping as you wish.
Data Verification
Ensure all migrated records in the Target is accurate, complete, and properly formatted.
Full Data Migration
Transfer all selected records, covering tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any new or updated records that tweaked for the duration of the Full data movement.
Interval Migration*
Data movement can be paused and continued to align with your outline, with no downtime. You can pause up to five times for five days per pause, adjusted by our sales crew during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Turn off the Source if required and preserve data backups.
What Entities Can You Migrate from osTicket to Gorgias ?
With Help Desk Migration service, you can without trouble import and export hefty piles of differing data entities to or from osTicket to Gorgias. Examine the list of data entities you can migrate making use of automated tool by yourself from tech pros.
Do you have certain osTicket to Gorgias import or export needs?
Let us know about a customized data migration.
| osTicket entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Users | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records effortlessly - keep workflows intact and support customers without hassle.Increased efficiency
Easily transfer data and arrange predefined and tailored fields with the automated Migration Wizard.Organized ticket transfer
The Migration Wizard migrates tickets and all associated data, keeping the data structure unalterred on the Target.Personalized support
Our support reps is prepared to help you via chat, email, or phone.Thorough transfer strategy
Our team will develop a well-defined plan for data import, ensuring a efficient process and reliable records.Pre-built options and customizations
Choose pre-built options or inquire about specific adjustments, and we'll verify your data is accurate.
How osTicket to Gorgias Data Migration Performs
Our automated migration service allows you import and export data in five simple steps. If you’re dealing with a complex data structure, feel free to select our customized method. We’re in place to follow your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your osTicket to Gorgias Migrate
with These Options
Convey a seamless data transmition experience that matches your company’s objectives. The Help Desk Migration service delivers functions to aid you to complete your support service data import in the secure and automated route.
Omit attachments
Does your expected help desk system provide limited data storage? Leave behind attachments, especially if your historical support service data drop none of its value without them. The data migration time will cut down significantly.
Create a new tag to the exported tickets
Add tags to the imported tickets — in such a manner, you won’t mix up them with the remaining. You may further arrange the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment feature to Import inline images
Migrate the images fixed into tickets as attachments. The data export time might take more time, but the images will never disappear along with the source a expected support service platform.
Demo with custom data: Choose 20 entities for import
If you want to see how handpicked entities look like in the targeted help desk, run this free custom Demo and appoint 20 entities for a test.
Import newest data first
Opt for this option to transfer your most recent records in a chronological flow, from newest to oldest. The feature is applicable exclusively to Full Migration.
Focus on your main goals. We'll do the heavy lifting
Whether you’re moving from osTicket to Gorgias, call into play our automated migration solution. It will allow you to import all your data to a desired help desk platform in just a couple of clicks. Thus, you can get your migration accomplished in a timely manner without putting critical processes on the back burner.
Data migration with security standards
Help Desk Migration Wizard handles your business data is secure throughout the migration process. To assure the highest guard of your support service records whether they are in import or at rest, we apply tested runthrough. There encompass conducting proper security analysis, keeping our servers protected, following many directs, and more.
Choose the migration tool that clients recommend
With multiple efficient data imports under our belt, our migration service has earned lots of service-linked awards and favorable mentions. And our striving towards high standard does not hold there. We go to improve our app and offer novel features to handle we’re comprising most of your data import needs.
Use intuitive mapping to handle your most complex needs
Help Desk Migration solution will relieve you from copy pasting help desk data or adding nonexistent record types amidst osTicket to Gorgias migration. Help Desk Migration app lets you map entities and modify your data import. This will keep the native system of your data smoothly on your side.
Choose a suitable time for data import
Start by the help desk migration whenever it fits into your business processes. Start by exporting historical data and continue with go for the Delta option to migrate your freshly changed records. Then, relax and allow our service do the rest.
Talk to our savvy support pros
Don’t worry about encountering tasks when running your Supported Platform data import and export. Permit our service pros inspect your issue. With lots of accomplished data import and export mastery, they can settle any hardship joined with your support service data migration or even deliver help during the entire data migration.
Your Help Desk Data Import and Export is the Whole Way Long
Employing Help Desk Migration tool, don't worry about security of valuable data. We frequently check all facilities and make advancements, so that your business data is guarded matching to the recent recommendations.
We enforce a strict two-factor authentication policy
Our Migration Wizard shields your records from unauthorized getting access with two-factor access. Moreover, your agents can only migrate osTicket data if they possess admin access. Collect, these safety measures terminate the dangers of data leakage.
Three-layer data security
Help Desk Migration enables 3 levels of data security. At the physical layer, we safeguard our data hosting equipment from any breach. At the application level, we exclude any illegal log in to your business data on our service. And, last but not least, on the network level, we protect our networks from digital abuse.
Compliance with protection levels
Our Help Desk Migration service accomplishes to upmost security standards, providing utmost greatest protection for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data safety standards. And our extensive compliance portfolio is getting expanded.
What is the cost of your osTicket to Gorgias data migration?
And now to the burning question. How much will it cost to switch from osTicket to Gorgias? The cost will mostly lean on the business data volume you need to migrate, the complexity of your demands, and the options you’ll select or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us upgrade our tool: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete osTicket to Gorgias Import in Several Clicks
Import your data from osTicket to Gorgias effortlessly and with no disarranging your utmost aim of solving your clients’ issues.
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Willing to know more about help desk business data import and export and customer service enhancement? Look at our knowledge base.
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