LiveChat to Jira Service Management data migration done easily
Encrypted dialogues, secured servers, leading authorization methods
Automated process, no operations time-out, excluded workflow pauses
Fair pricing to deliver a function + charge balance
We’ve won the of companies among niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by evaluating Source records, workflows, and apps. Review data cleaning and field mapping to the Target. Make a replication strategy, that consists of the timeline and reps training.
Security and Compliance Review
Ensure data complies with security protocols. Configure permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Pick pre-built custom settings from the set or request particular tailored adjustments for the record transfer.
Demo Migration
Carry out a free trial Demo to understand how the transfer tool operates. Review outcomes and change mapping as necessary.
Data Verification
Verify all transmitted records in the Target is precise, fully captured, and appropriately formatted.
Full Data Migration
Migrate all chosen records, involving tickets, contacts, attachments, and closely connected information.
Delta Migration
Capture any fresh or updated records that altered at the time of the Full data transfer.
Interval Migration*
Data migration can be halted and continued to match your timeline, with zero interruption. You can pause up to five instances for five days each, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Disable the Source if necessary and preserve data backups.
What Kind of Records Can You Import from LiveChat to Jira Service Management ?
With our Migration tool, you can conveniently import or export sizable amount of various records entities to or from LiveChat to Jira Service Management. Check out the list of entities you can import implementing automation service without extra assistance from tech pros.
Do you need distinguishing LiveChat to Jira Service Management import or export inquirements?
Let us know you need a customized data import.
| LiveChat objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Requesters | Customers | |
| Tickets | Issues | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data seamlessly - ensure workflows intact and support customers effectively.Enhanced efficiency
Effortlessly shift data and configure standard and personalized fields with the automated Migration Wizard.Streamlined ticket migration
The Migration Wizard migrates tickets and all connected data, preserving the data structure unalterred on the Target.Dedicated support service
Our support team is equipped to assist you by means of chat, email, or phone.Comprehensive movement strategy
Our team will establish a detailed plan for data import, securing a seamless process and safe data.Pre-built options and customizations
Select automated options or ask for personalization, and we'll verify your data is accurate.
How LiveChat to Jira Service Management Data Migration Flows
You can carry out records import in a few simple actions, using our automated migration tool. If you’re dealing with a unique data structure, feel free to go with our customized route. We’re in place to follow your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your LiveChat to Jira Service Management Import
with These Functions
Share a smooth data transmition experience that matches your business preferences. The Help Desk Migration service brings functionalities to enable you to accomplish your support service records movement in the automated and secure approach.
Skip attachments
Does your new support service platform deliver compact data storage? Bypass attachments, especially if your historical data doesn’t suffer a loss of its value without them. The data import time will go down remarkably.
Add a additional tag to the exported tickets
Add more tags to the imported tickets — in such a way, you won’t mix up them with those remaining. You may further categorize the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take a look our Demo with custom records by moving 20 entities
Don’t take any chances. Make certain you understand absolutely how the entities look like after you’ve migrated them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test import.
Migrate newest records first
Opt for this castomization to import your most recent records in a chronological order, from most recent to oldest. The feature applies exclusively to Full Migration.
Don’t allow data migration to lead away you from your tasks
Our automated migration service provides a productive tool, whether you’re migrating your customer support operations from LiveChat to Jira Service Management. With just a couple of clicks, your help desk system will be live on a new platform — no need to accept any interruption!
Data migration meets security standards
Our Migration Wizard takes care of your business data is safe throughout the import process. We provide maximum records protection applying tested runthrough, added to regulatory compliance, suitable server safekeeping, and approved security scans.
Use the migration app that clients praise
With thousands of outstanding data migrations done by our Migration Wizard, Help Desk migration service has gained many service-connected awards and positive feedback. And our goal of value does not cease there. Because Help Desk Migration's aim is to enclose all your data import inquirements, we keep developing our tool and frequently increase it with fresh options.
Enjoy clear mapping to handle your most complex needs
Our app will free your up from copy-pasting records or setting missing data types during LiveChat to Jira Service Management migration. Now you can map typical and custom data fields, or else tailor your data migration right in our Migration Wizard. This will retain the starting system of your data without difficulty on your side.
Choose a appropriate time for data import
Begin by the help desk import anytime it fits into your workflow. Besides, our Delta opportunity will let you to migrate the most recently changed entities once the historical business data was imported. Then, relax and let our migration app handle the rest.
Work with a support team you can fully depend on
Don't fret about having hardships just as doing your Supported Platform data import. Help Desk Migration support agents is ready to work with you with any tasks. With plenty of well-done data migration involvement, they can fix any hardship linked with your support service data migration or even provide help along the whole record migration.
Your Help Desk Data Import is Protected at Each Phase
Help Desk Migration service provides endless migration functions without compromising on safety. We commit to the fresh recommendations, make regular upgrades, and unfailingly scan all facilities.
We use a rigid two-factor authentication policy
Help Desk Migration Wizard secured your business data from illegal accessing with two-factor authentication. Moreover, your agents can only export LiveChat data if they got admin rights. With these security features in order, you won’t have to worry about information leak.
We use 3-layer
Help Desk Migration comes with three levels of business records safety. At the physical level, we cover our hosting equipment from any breach. At the app level, we cease any prohibited entry to your business data on our service. And, last but not least, on the network level, we secure our networks against cyber attacks.
We meet protection principles
Our Help Desk Migration service fulfills to highest security fundamentals, delivering maximum protection for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety principles. And our extensive compliance portfolio keeps getting expanded.
How much does LiveChat to Jira Service Management data migration cost?
How much will you need to invest in the switch from LiveChat to Jira Service Management? The price will mostly build upon the records volume you want to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Start a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us advance our solution: Few thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Full LiveChat to Jira Service Management Migration in Several Clicks
Import your records from LiveChat to Jira Service Management with no trouble without disordering from what really matters — settling your customers’ issues. Our tool manages all the work behind the scenes whilst you simply enjoy working with your selected platform.
More tips and tricks about data import and export
Willing to know more about help desk platforms migration and customer service upgrading? Check out our knowledge base.
7 Help Desks that Address the Needs of eCommerce
If you have anything to do with customer service in eCommerce, you know ...
Best Help Desk For Startups in 2024
Like many startups, there are many different service desk systems. The market is ...
Best Free Help Desk Software: Reviews, Features, Pricing in 2024
Discover the power of the best free help desk software, empowering businesses to ...