Fast & safe LiveChat to CSV data migration services
Encoded dialogues, secure servers, up-to-date authorization approaches
Automated approach, no operations time-out, no workflow breaks
Flexible pricing to guarantee a function + rate balance
We’ve acquired the of businesses among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by determining Source records, modus operandi, and integrations. Review data cleaning and field mapping to the Target. Formulate a movement approach, featuring the framework and reps training.
Security and Compliance Review
Make sure data complies with security requirements. Set permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Match data fields among your Source and Target. Decide on automated custom options from the set or request particular personalization for the data transition.
Demo Migration
Start a free trial Demo to identify how the transfer app functions. Review outcomes and adjust mapping as required.
Data Verification
Ensure all transmitted records in the Target is accurate, fully captured, and properly formatted.
Full Data Migration
Shift all chosen records, consisting of tickets, contacts, attachments, and closely connected data.
Delta Migration
Net any fresh or updated records that altered for the time of the Full data movement.
Interval Migration*
Data replication can be halted and resumed to match your schedule, with no downtime. You can pause up to five instances for five days each, arranged by our sales team during business hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Turn off the Source if necessary and save data backups.
What Records Can You Import from LiveChat to CSV ?
With Help Desk Migration tool, you can simply import or export significant portions of various records types to or from LiveChat to CSV. Examine the parameters of data entities you can import incorporating automation service without any assistance from tech pros.
Do you have distinguishing LiveChat to CSV migration needs?
Schedule a call and tell us about a custom data import.
| LiveChat entities | CSV entities | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Agents | Agents | |
| Requesters | Contacts | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data smoothly - keep workflows intact and aid customers without hassle.Increased efficiency
Quickly shift data and arrange standard and custom fields with the smart Migration Wizard.Seamless ticket migration
The Migration Wizard imports tickets and all connected data, keeping the data structure unalterred on the Target.Expert support
Our support crew is equipped to navigate you via chat, email, or phone.Effective movement planning
Our migration experts will establish a well-defined plan for data import, ensuring a hassle-free process and protected data.Flexible customizations
Choose automated options or inquire about personalization, and we'll verify your data is on point.
How LiveChat to CSV Data Migration Flows
Our automated migration app empowers you import and export data in a few simple steps. However, if you have special demands or a distinct data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your LiveChat to CSV Import
with These Functionalities
Acquire a smooth data replication experience that corresponds your business needs. The Help Desk Migration service offers functionalities to facilitate you to complete your customer service data import in the smooth approach.
Leave behind attachments
Does your future support service platform present limited data storage? Omit attachments, especially if your existing customer support records loses none of its value without them. The data migration time will drop significantly.
Give a try to our Demo with custom records by moving 20 entities
Don't waste your time on doubts. Make certain you comprehend entirely how the entities will look like after you’ve exported them. Our Demo with custom data greenlights you select 20 entities for a test migration.
Move newest records first
Opt for this castomization to import your most recent records in a chronological flow, from newest to oldest. This out-of-the-box feature is applicable to Full Migrations.
Don’t greenlight data migration to mislead you from your business
Our automated migration service provides an efficient app, whether you’re importing your customer support operations from LiveChat to CSV. With just a few clicks, your support service solution will be up and running on a future system — no need to accept any break!
Data import and export meets security standards
Our Migration Wizard includes measures for ensuring your records is safe throughout the migration process. To ensure the supreme protection of your support service records whether they are in import or at rest, we use tested modes. Here is encompassed handling approved security scans, keeping our servers protected, following numerous regulations, and more.
Choose the migration app that clients praise
Lots of successful data imports and many awards and approving commentaries can guarantee the high quality of Help Desk migration service. And our aim for value does not drop there. Going back to our mission is to cover nearly all of your migration inquirements, we continue getting better our solution and regularly increase it with novel capacity.
Benefit from clear mapping to cover your most complex needs
Help Desk Migration app will rescue you from copy-pasting business data or making missing data types amidst LiveChat to CSV migration. Now you can map typical and custom data fields, or else adjust your data import right away our migration service. You retain the system of your records with small effort.
Pick a appropriate time for data import
Start by the help desk data migration anytime it fits into your schedule. Start by migrating historical data and later set up the Delta function to migrate your during migration changed records. Then, relax and greenlight our migration service take care of the rest.
Work with a support pros you can fully be sure of
Are you encountering difficulties with your Supported Platform migration? Permit Help Desk Migration customer service representatives check your task. With lots of expertise importing records, Help Desk Migration representatives are well-seasoned to ensure a successful import/export of your records.
Your Help Desk Data Import or Export is the Whole Way Along
Help Desk Migration tool provides endless migration options with no compromising on safety. We commit to the up-to-date recommendations, set constant updates, and consistently audit all servers.
We employ a rigid two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. Besides, your company representatives can only migrate LiveChat data if they got admin rights. Combined, these security measures eliminate the risk of data leakage.
Three-layer data protection
We deliver three layers of data security: physical (we take care of our data hosting facilities against any breach), network (we secure our networks against cyber harm), and app (we take care of your business data within our importing and exporting service from unsanctioned access).
We comply with protection levels
Help Desk Migration service fulfills to top ranking security standards, ensuring utmost greatest protection for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security standards. And our broad compliance set keeps getting enlarged.
What is the cost of your LiveChat to CSV data migration?
And now to the burning question. How much will it cost to switch from LiveChat to CSV? The price will mostly build upon the data volume you need to migrate, the complexity of your specifications, and the features you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us elevate our solution: Some words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
Packed LiveChat to CSV Migration in a Few Clicks
Import your data from LiveChat to CSV simply and with no disrupting your top aim of settling your clients’ issues.
Get more tips and tricks about data migration
Willing to know more about help desk records migration and support service advancement? Check out our help section.
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