Help Desk Migration partner of Intercom

Kustomer to Intercom data migration done painlessly

Encrypted chats, secured servers, advanced authorization ways

Automated process, don't have time-out, no workflow drops

Reasonable charging to guarantee an opportunity + fee balance

Our customers

Brands among many fields rely upon our solution

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transmit by determining Source records, procedures, and applications. Examine data filtering and field matching to the Target. Create a migration tactic, featuring the outline and agent coaching.

Security and Compliance Review

Confirm data adheres to security requirements. Set permissions and access controls to safeguard the replication.

Preparation

Migration

Data Mapping and Customization

Connect records fields among your Source and Target. Opt for in-built custom features from the list or discuss unique tailored adjustments for the data transition.

Demo Migration

Initiate a free test Demo to understand how the transmit solution operates. Spot outcomes and adapt settings as necessary.

Data Verification

Confirm all moved records in the Target is accurate, complete, and adequately organized.

Full Data Migration

Migrate all selected records, including tickets, contacts, attachments, and closely connected records.

Delta Migration

Capture any new or updated records that tweaked for the duration of the Full data transmit.

Interval Migration*

Data migration can be paused and continued to align with your outline, with no service disruption. You can halt up to five instances for a duration of five days each, organized by our sales team during work hours.

Migration

Post-Migration Phase

Go Live

Roll out the Target for all reps. Turn off the Source if required and preserve data backups.

Post-Migration Phase

What Kind of Data Can You Import from Kustomer to Intercom ?

With our Migration app, you can without trouble import and export huge amount of varying records entities to or from Kustomer to Intercom. Review the selection of data types you can import using automated service without extra help from tech experts.

Do you want peculiar Kustomer to Intercom import or export needs?

Let us know about a unique data migration.

Kustomer objectsIntercom objects
Help desk
TeamsTeams
UsersAdmins
CompaniesCompanies
CustomersUsers and leads
ConversationsConversations
Knowledge Base
CategoriesCollections
SubcategoriesSections
ArticlesArticles
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Move records seamlessly - keep workflows intact and help customers without hassle.
  • Enhanced efficiency
    Seamlessly move data and arrange predefined and tailored fields with the secure Migration Wizard.
  • Easy ticket transmiting
    The Migration Wizard transmits tickets and all linked data, keeping the data structure unalterred on the Target.
  • Always here for you
    Our support agents is available to assist you via chat, email, or phone.
  • Detailed import strategy
    Our team will formulate a well-defined plan for data import, ensuring a efficient process and safe records.
  • Pre-built options and customizations
    Opt for pre-built options or inquire about specific adjustments, and we'll verify your data is precise.

How Kustomer to Intercom Data Migration Runs

Our automated migration solution greenlights you import and export data in five simple moves. If you’re managing a unique data structure, feel free to go with our tailored approach. We’re all set to fulfill your non-standard needs.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Boost Your Kustomer to Intercom Export
with These Functions

Use a automated data transmition experience that matches your company’s preferences. The Help Desk Migration service delivers features to handle you to succeed your customer service data transmitting in the most suitable manner.

  • Migrate content translations

    Take your multilingual help center articles to your desired help desk app effortlessly! Apply our “Migrate content translations” functionality and import translated language versions of each article automatedly.

  • Bypass attachments

    Does your new help desk system deliver limited data storage? Bypass attachments, particularly if your current data doesn’t suffer a loss of its value without them. The data import and export time will drop considerably.

  • Choose a new tag to the exported tickets

    Add tags to the imported tickets — in such a manner, you won’t mix up them with those left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Employ the attachment feature to Import inline images

    Don’t want to leave behind images set in into the tickets? You can migrate them to the desired help desk platform as attachments.

  • Demo with custom data: Pick 20 entities for transfer

    Avoid any guessing. Prove that you comprehend exactly what the entities settle at the end of you’ve imported them. Help Desk Migration’s Demo with custom data empowers you appoint 20 entities for a test export.

  • Transfer newest data first

    Select this feature to move your newest records in a chronological order, from newest to oldest. This custom capability is exclusive to Full Migrations.

Your Help Desk Data Import and Export is Protected at Every Phase

Help Desk Migration app enables endless migration features without damaging on safety. We constantly analyse all systems and make updates, so that your business data is safe matching to the up-to-date recommendations.

We apply a firm two-factor authentication policy

Our Migration Wizard uses two-factor authentication. Besides, your company representatives can only migrate Kustomer data if they ​​possess admin rights. With these security features in place, you won’t have to worry about data leak.

We use Three-layer

Help Desk Migration comes with 3 levels of data security. At the physical level, we safeguard our hosting equipment from logical and physical intrusion. At the application layer, we prevent any unauthorized entry to your business records on our service. And, last but not least, on the network level, we secure our networks against digital attacks.

Compliance with protection fundamentals

We secure your records based on all critical security fundamentals. Help Desk Migration service carries an broad portfolio of compliance, and we are expanding it. Currently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.

How much does Kustomer to Intercom data migration cost?

How much will you need to invest in the switch from Kustomer to Intercom? The cost will mostly lean on the business data volume you require to transfer, the complexity of your requirements, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and figure out how much your migration will cost.

Run a Demo to get the price

Feedback helps us advance our tool: Several thoughts from Help Desk Migration clients

Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Frequently Asked Questions

Help Desk Migration empowers you to consolidate data from multiple Kustomer accounts into a unified Intercom account. It is important to note that you will need to initiate separate Demo Migrations for each of your source Kustomer accounts.

Help Desk Migration ensures a seamless transition for your business, enabling you to continue serving your customers without any disruption. Once the Full Data Migration is complete, you can effortlessly launch a Delta Migration to transfer only the new or updated records from Salesforce Service Cloud to Freshdesk, ensuring a streamlined and efficient migration.

Migration Wizard allows for the mapping of ticket statuses between Kustomer and Intercom. You can define how ticket statuses from Kustomer should be mapped to the corresponding statuses in Intercom, ensuring consistency in your customer support workflow.

To initiate the migration, set up and configure an Intercom account as the destination for transferring your Kustomer data. Next, strategize your migration plan, which includes conducting a thorough data audit, selecting a suitable migration date, and performing a Free Demo to test the migration.

Migration Wizard is designed to be user-friendly and accessible. You don't need advanced technical expertise to use their service. A user-friendly interface and clear instructions guide the migration.

All-packed Kustomer to Intercom Import in Several Clicks

Import your data from Kustomer to Intercom effortlessly and without disturbing your supreme objective of sorting out your customers’ requests.

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