Kayako Classic to Zendesk data migration made simple
Encrypted conversations, secured servers, latest authorization methods
Automated process, no operations downtime, excluded workflow breaks
Flexible charging to provide a function + charge balance
We’ve gained the of brands among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by reviewing Source records, workflows, and apps. Review data cleaning and field mapping to the Target. Make a transfer plan, including the framework and support reps training.
Security and Compliance Review
Ensure data adheres to safety regulations. Configure permissions and access settings to secure the movement.
Migration
Data Mapping and Customization
Map records fields amongst your Source and Target. Pick pre-built custom features from the set or request unique tailored adjustments for the data migration.
Demo Migration
Do a test Demo to view how the transfer tool works. Verify outcomes and change mapping as necessary.
Data Verification
Ensure all transmitted data in the Target is precise, fully captured, and appropriately formatted.
Full Data Migration
Migrate all selected data, embracing tickets, contacts, attachments, and closely connected information.
Delta Migration
Capture any new or updated data that altered at the time of the Full data transfer.
Interval Migration*
Data migration can be paused and continued to match your schedule, with zero interruption. You can pause up to five instances for five days each, organized by our sales squad during business hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Deactivate the Source if necessary and save data backups.
What Kind of Data Can You Migrate from Kayako Classic to Zendesk ?
With our Migration service, you can effortlessly import or export sizable volumes of differing records entities to or from Kayako Classic to Zendesk. Check out the list of records you can migrate incorporating automated service without extra help from tech representatives.
Do you have exclusive Kayako Classic to Zendesk import or export inquirements?
Schedule a call and tell us about a nonstandard data migration.
| Kayako Classic objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Departments | Groups | |
| Staffs | Agents | |
| Organizations | Organizations | |
| Users | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Sections | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records smoothly - ensure workflows intact and serve customers without hassle.Enhanced efficiency
Effortlessly transfer data and set up standard and custom fields with the out-of-box Migration Wizard.Streamlined ticket migration
The Migration Wizard moves tickets and all associated records, preserving the data structure unalterred on the Target.Dedicated support service
Our support team is equipped to navigate you by means of chat, email, or phone.Comprehensive movement strategy
Our team will develop a comprehensive plan for data import, securing a seamless process and secure records.Pre-built options and customizations
Choose pre-built options or seek personalization, and we'll verify your data is preserved.
How Does Kayako Classic to Zendesk Data Migration Work?
Our automated migration tool allows you export and import data in a few simple actions. If you’re dealing with a complex data structure, feel free to select our tailored method. We’re in place to fulfill your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Kayako Classic to Zendesk Migrate
with These Functionalities
Get a seamless data transmition experience that matches your business requirements. The Help Desk Migration service delivers functionalities to empower you to complete your help desk data import in the smooth approach.
Add a new tag to the exported tickets
Add tags to the imported tickets — in such a way, you won’t jumble them with those remaining. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Don’t allow data migration to distract you from your work
Our automated migration service provides a powerful app, whether you’re importing your help desk operations from Kayako Classic to Zendesk. With just a few clicks, your help desk will be up and running on a new solution — no need to bear any interruption!
Data migration with security standards
Help Desk Migration Wizard includes measures for ensuring your business data is safe throughout the import process. We present utmost customer service data defence incorporating proven runthrough, along with regulatory compliance, proper server preserving, and constant security examinations.
Choose the migration tool that customers praise
Myriads of successful data imports and lots of awards and approving reviews can confirm the value of Help Desk migration service. Besides, we grow our functions. For our goal is to comprise all your data import requirements, we keep getting better our app and often advance it with novel functioning.
Enjoy clear mapping to handle your most complex needs
Rescue yourself from the time-consuming work of adding nonexistent record types or data entities amidst Kayako Classic to Zendesk migration. Our app lets you map record fields and adapt your data migration. This will sustain the native system of your data straightforwardly on your side.
Choose a suitable time for data migration
Begin by the help desk migration anytime it fits into your business processes. Additionally, Help Desk Migration Delta option will greenlight you to migrate the currently updated entities once the historical business data was moved. Then, relax and greenlight our importing tool do the rest.
Contact to our proficient support team
Are you facing difficulties with your Supported Platform data import? Allow our support agents check your issue. With plenty of familiarity migrating data, our experts are well-seasoned to provide a accomplished import/export of your support data.
Your Help Desk Data Import is Protected at Every Phase
Help Desk Migration service enables every migration options without damaging on safety. We commit to the latest standards, make constant updates, and unfailingly check all systems.
We use a strict 2FA authentication policy
Help Desk Migration Wizard secured your records from illegal accessing with two-factor authentication. Moreover, your business reps can only migrate Kayako Classic data if they got admin access. With these security functions in place, you won’t have to worry about information leakage.
We use Three-layer
Help Desk Migration comes with 3 layers of business records protection. At the physical level, we safeguard our hosting equipment from any attacks. At the application level, we block any unsanctioned log in to your business records on our platform. And, last but not least, on the network level, we protect our networks from cyber abuse.
Fulfill security regulations
We protect your business records based on all critical security standards. Help Desk Migration possesses an extensive list of compliance, and we keep enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
How much does Kayako Classic to Zendesk data migration cost?
How much will you need to invest in the switch from Kayako Classic to Zendesk? The cost will largely build upon the data volume you want to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Run a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us elevate our solution: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Kayako Classic to Zendesk Import in Several Clicks
Migrate your business records from Kayako Classic to Zendesk with no trouble and without disarranging your highest objective of addressing your customers’ matters.
More guides about data import and export
Interested to get more? Our help section is providing information on support service improvement and help desk records import. Check it out!
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