Jitbit HelpDesk to Freshdesk data migration made easy
Encoded conversations, secured servers, latest authorization mechanisms
Automated method, no downtime, reduced workflow drops
Deal charging to provide a feature + cost balance
Clients among many industries rely upon us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by reviewing Source data, operations, and applications. Examine data filtering and field matching to the Target. Produce a migration approach, that encompasses the schedule and customer service reps coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Establish permissions and access controls to safeguard the replication.
Migration
Data Mapping and Customization
Align records fields amongst the Source and Target. Choose in-built custom capabilities from the list or discuss unique tailored adjustments for the data transmit.
Demo Migration
Start a test Demo to view how the movement service works. Spot outcomes and adapt mapping as necessary.
Data Verification
Check all migrated data in the Target is correct, complete, and adequately organized.
Full Data Migration
Replicate all selected data, embracing tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any new or updated data that changed during the Full data transmit.
Interval Migration*
Data transition can be paused and continued to suit your outline, with no service disruption. You can halt up to five instances for a duration of five days each, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Deactivate the Source if needed and protect data backups.
What Types of Data Can You Migrate from Jitbit HelpDesk to Freshdesk ?
With Help Desk Migration service, you can effortlessly migrate large volumes of varying records entities to or from Jitbit HelpDesk to Freshdesk. Inspect the parameters of data entities you can import or export making use of automation service without extra help from tech experts.
Do you look for exclusive Jitbit HelpDesk to Freshdesk import or export requirements?
Let us know about a customized data migration.
| Jitbit HelpDesk entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Categories | Groups | |
| Technicians | Agents | |
| Companies | Companies | |
| Users | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories(KB) | Categories | |
| Sections | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import records without disruption - maintain workflows intact and support customers without delays.Increased efficiency
Easily transfer data and set up default and tailored fields with the automated Migration Wizard.Organized ticket transfer
The Migration Wizard imports tickets and all associated records, maintaining the data structure unalterred on the Target.Personalized support
Our support reps is prepared to guide you through chat, email, or phone.Thorough transfer strategy
Managers will develop a comprehensive plan for data import, guaranteeing a smooth process and secure records.Custom options available
Decide on pre-built options or seek customization, and we'll verify your data is accurate.
How Does Jitbit HelpDesk to Freshdesk Data Migration Make It?
You can do records import in a few simple steps, using our automated migration solution. If you’re managing a elaborate data structure, feel free to choose our tailored mode. We’re in place to follow your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Jitbit HelpDesk to Freshdesk Migrate
with These Features
Receive a seamless data transmition experience that meets your company’s requirements. The Help Desk Migration service provides features to aid you to accomplish your customer service data transfer in the secure and automated route.
Omit attachments
Does your targeted help desk system offer definite data storage? Skip attachments, particularly if your historical data drop none of its value without them. The data import time will go down considerably.
Create a new tag to the exported tickets
Apply tags to the imported tickets — just like that, you won’t mistake them with those left. You may further categorize the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment feature to Migrate inline images
Don’t want to leave behind images set in into the tickets? You can migrate them to the desired help desk solution as attachments.
Demo with custom data: Choose 20 entities for import
If you expect to check how handpicked entities will look like in the new help desk solution, run this free custom Demo and appoint 20 entities for a test.
Don’t let data migration to distract you from your goals
Whether you’re migrating from Jitbit HelpDesk to Freshdesk, call into play our automated migration solution. It will help you to import all your records to a chosen help desk platform in just a few clicks. Thus, you will be able to have your import or export completed quickly without putting urgent works on the back burner.
Data import with security standards
Help Desk Migration Wizard ensures your data is secure throughout the import or export process. To take care of the maximum guard of your data whether they are in migration or at rest, we use valid procedures. Here is contained controlling frequent security scans, keeping our servers protected, obeying many instructions, and more.
Move ahead with the migration tool that customers love
With multiple efficient migrations done by our service, our migration service has obtained plenty of service-connected awards and gratifying feedback. Additionally, we don’t stop there. We continue to get better our tool and deliver fresh features to cover we’re meeting most of your import and export needs.
Use intuitive mapping to handle all your needs
Help Desk Migration solution will spare you from copypasting data entities or creating not included fields throughout Jitbit HelpDesk to Freshdesk migration. Help Desk Migration service permits you map data fields and tailor your data import and export. You sustain the system of your records with slight job.
Select a suitable time for data migration
Get going by the help desk data import anytime it fits into your business processes. Get going by importing historical data and then set up the Delta feature to import your during migration changed records. Then, relax and let our importing tool handle the rest.
Communicate our reliable support team
Are you fighting tasks with your Supported Platform data migration? Help Desk Migration support team is up for it to guide you with any problems. With plenty of successful data export/import expertise, they can fix any hardship linked with your help desk migration or even offer assistance throughout the full data import and export.
Your Help Desk Data Migration is Secured at Every Phase
Help Desk Migration solution enables every import features without damaging on safety. We properly audit all systems and make updates, so that your business data is guarded matching to the fresh standards.
We enforce a strict 2FA access policy
Our Migration Wizard guards your information from unwanted acquiring access with two-factor authentication. On top of that, your company representatives can only migrate Jitbit HelpDesk data if they possess admin access. Together, these security measures prevent the dangers of information leak.
We apply Three-layer
We ensure 3 levels of business data security: physical (we take care of our hosting facilities against physical and logical intrusion), network (we secure our networks against cyber attacks), and app (we protect your records within our data migration service from unlawful entry).
Meet industry-standard regulations
We secure your records based on all integral security standards. Help Desk Migration service possesses an extensive set of compliance, and we keep growing it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
What is the cost of your Jitbit HelpDesk to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Jitbit HelpDesk to Freshdesk? The cost will largely depend on the business data volume you require to transfer, the complexity of your requirements, and the options you’ll use or custom work you’ll request. Set a Free Demo to check the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceReviews encourages us improve our service: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Jitbit HelpDesk to Freshdesk Import in Several Clicks
Export your records from Jitbit HelpDesk to Freshdesk conveniently with no disrupting from what really matters — putting right your customers’ concerns. Help Desk Migration service makes all the work behind the scenes while you simply enjoy respond to your clients queries your chosen platform.
Find out more guides about data import and export
Want to get more? Our help section is full of information on customer service improvement and help desk software migration. Explore it today!
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