Halo Service Solutions to Zendesk data migration made easy
Encoded communications, secure servers, newest authorization methods
Automated approach, no downtime, reduced workflow pauses
Flexible pricing to provide an opportunity + charge balance
We’ve earned the trust of customers across fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by reviewing Source data, workflows, and apps. Examine data filtering and field alignment to the Target. Set up a transfer strategy, that consists of the framework and support reps training.
Security and Compliance Review
Verify data complies with safety regulations. Establish permissions and access settings to secure the replication.
Migration
Data Mapping and Customization
Align data fields amongst the Source and Target. Pick pre-built custom capabilities from the list or ask for certain tailored adjustments for the data transfer.
Demo Migration
Do a trial Demo to see how the replication tool works. Spot outcomes and alter settings as necessary.
Data Verification
Ensure all migrated data in the Target is correct, fully captured, and appropriately organized.
Full Data Migration
Shift all selected data, covering tickets, contacts, attachments, and associated information.
Delta Migration
Net any new or updated data that tweaked at the time of the Full data transfer.
Interval Migration*
Data replication can be paused and resumed to cohere your timeline, with zero interruption. You can halt up to five instances for five days per pause, managed by our sales squad during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Deactivate the Source if required and protect data backups.
What Sorts of Data Can You Migrate from Halo Service Solutions to Zendesk ?
With Help Desk Migration Wizard, you can efficiently import and export sizable volumes of varying records types to or from Halo Service Solutions to Zendesk. Take a look the list of entities you can import incorporating automation without extra assistance from tech pros.
Do you have nonstandard Halo Service Solutions to Zendesk migration requirements?
Let us know you need a nonstandard data migration.
| Halo Service Solutions entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Clients | Organizations | |
| Users | Customers | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top level FAQ lists | Categories | |
| Low level FAQ lists | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data without interruption - maintain workflows operational and serve customers seamlessly.Increased efficiency
Easily migrate data and set up predefined and personalized fields with the out-of-box Migration Wizard.Organized ticket transfer
The Migration Wizard moves tickets and all related records, maintaining the data structure unchanged on the Target.Personalized support
Our support reps is prepared to support you through chat, email, or phone.Thorough transfer planning
Our migration experts will create a comprehensive plan for data import, guaranteeing a seamless process and secure records.Flexible customizations
Choose pre-built options or seek specific adjustments, and we'll guarantee your data is preserved.
How Does Halo Service Solutions to Zendesk Data Migration Work?
Our automated migration service lets you export and import records in a few simple actions. However, if you have specific requirements or a unique data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Halo Service Solutions to Zendesk Move
with These Opportunities
Convey a tailored data replication experience that meets your business requirements. The Help Desk Migration service provides features to assist you to achieve your help desk data movement in the smooth way.
Transfer content translations
Get your multilingual knowledge base to your new help desk app easily! Use our “Migrate content translations” feature and import translated versions of each article automatedly.
Omit attachments
Does your future platform enable definite data storage? Skip attachments, particularly if your current support data lose no track of processes without them. The migration time will decrease considerably.
Create a new tag to the migrated tickets
Choose tags to the migrated tickets — like so, you won’t mistake them with those left. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Don’t want to lose images fixed into the tickets? You can export and import them to the desired support service platform as attachments.
Test drive our Demo with custom records by copying 20 entities
Don't waste your time on guessing. Make sure you recognize totally how the entities look like at the end of you’ve moved them. Our Demo with custom data lets you choose 20 entities for a test export.
Import newest records first
Select this feature to transfer your newest records in a chronological order, from newest to oldest. The capability applies only to Full Migration.
Don’t allow data migration to distract you from your goals
Our automated migration service offers an efficient solution, whether you’re importing your help desk operations from Halo Service Solutions to Zendesk. With just a couple of clicks, your support service solution will be ready to perform on a chosen system — no need to tolerate any delay!
Data import and export with confidence
The Migration Wizard will take care of your data security during all phases of the migration process. We maintain maximum data safety applying tried modes, alongside regulatory compliance, proper server safekeeping, and constant security scans.
Choose the migration service that customers recommend
With multiple successful data exports done by our service, Help Desk migration service has gained numerous service-connected awards and gratifying reviews. Moreover, we keep improving. Help Desk Migration team continue to advance our Migration Wizard and deliver neat capacity to take care of we’re including nearly all of your data migration inquirements.
Use intuitive mapping to cover all your needs
Help Desk Migration service will set you free from copy pasting records or creating not included fields throughout Halo Service Solutions to Zendesk migration. Now you can map standard and custom fields, or otherwise tweak your data migration right in our Migration Wizard. This will leave unchanged the starting system of your records effortlessly on your side.
Pick a convenient time for data migration
Pick the most convenient time to launch the help desk migration operation. Moreover, our Delta function will empower you to export the freshly updated data after the historical data was moved. Then, relax and empower our Migration Wizard handle the rest.
Talk to our proficient support team
Don't fret about dealing with issues just as running your Supported Platform data import. Help Desk Migration customer support team is in place to assist you with any obstacles. With lots of successful data import and export mastery, they can find an answer to any task joined with your help desk data import or even present guidance along the whole migration.
Your Help Desk Data Import is Secured at Every Step
Help Desk Migration solution comes with every import functions without damaging on safety. We commit to the up-to-date standards, set proper improvements, and unfailingly check all servers.
We enforce a stringent 2FA access policy
Help Desk Migration Wizard secured your data from unwanted getting access with 2FA authentication. What’s more, only users with admin access rights can import your Halo Service Solutions records. With these safety measures arranged, you won’t have to worry about information leak.
We employ 3-layer
Help Desk Migration ensures three layers of business data safety. At the physical level, we defense our hosting facilities from logical and physical attacks. At the application level, we block any unsanctioned log in to your records on our service. And, finally, on the network level, we protect our networks against cyber attacks.
Meet security regulations
Help Desk Migration service commits to leading security principles, delivering maximum safety for your records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data protection fundamentals. And our extensive compliance set is getting expanded.
What is the cost of your Halo Service Solutions to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Halo Service Solutions to Zendesk? The price will largely lean on the records volume you want to transfer, the complexity of your requirements, and the features you’ll select or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us level up our tool: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Halo Service Solutions to Zendesk Migration in a Few Clicks
Migrate your business data from Halo Service Solutions to Zendesk smoothly and without disturbing your highest goal of fixing your customers’ concerns.
Get more additional resources about data migration
Willing to learn more about help desk business records import and customer service upgrading? Look at our knowledge base.
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