Gladly to Jira Service Management data migration made automatedly
Encoded conversations, secured servers, newest authorization methods
Automated method, zero downtime, reduced workflow breaks
Deal charging to ensure a feature + charge balance
Clients among many areas confident in our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by assessing Source data, workflows, and integrations. Evaluate data cleansing and field alignment to the Target. Formulate a transition plan, that consists of the outline and reps training.
Security and Compliance Review
Make sure data adheres to security standards. Establish permissions and access settings to protect the transfer.
Migration
Data Mapping and Customization
Match records fields between the Source and Target. Pick automated custom options from the menu or ask for unique personalization for the record transfer.
Demo Migration
Run a test Demo to view how the movement tool operates. Check results and modify mapping as required.
Data Verification
Check all transferred data in the Target is correct, fully captured, and properly structured.
Full Data Migration
Replicate all chosen data, covering tickets, contacts, attachments, and correlated data.
Delta Migration
Catch any fresh or updated data that changed at the time of the Full data migration.
Interval Migration*
Data transition can be halted and continued to suit your schedule, with no downtime. You can stop up to five times for five days per pause, organized by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all users. Decommission the Source if needed and save data backups.
What Types of Records Can You Migrate from Gladly to Jira Service Management ?
With Help Desk Migration service, you can without difficulty migrate sizable amount of varied data entities to or from Gladly to Jira Service Management. Examine the details of records you can import using automation service by yourself from tech service reps.
Do you look for exclusive Gladly to Jira Service Management import or export requirements?
Schedule a call and tell us about a custom data import.
| Gladly entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Customers | Customers | |
| Conversations | Issues | |
Why transfer with Help Desk Migration?
No downtime
Import records seamlessly - maintain workflows efficient and aid customers effectively.Increased efficiency
Quickly transfer data and map default and custom fields with the smart Migration Wizard.Seamless ticket retrieval
The Migration Wizard shifts tickets and all associated records, maintaining the data structure consistent on the Target.Expert support
Our support crew is ready to assist you through chat, email, or phone.Effective migration strategy
Managers will develop a clear plan for data import, guaranteeing a seamless process and safe data.Custom options available
Decide on automated options or request customization, and we'll make sure your data is on point.
How Does Gladly to Jira Service Management Data Migration Make It?
Our automated migration app allows you export and import records in a few simple steps. If you’re dealing with a unique data structure, feel free to choose our adjusted method. We’re in place to comply with your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Gladly to Jira Service Management Migrate
with These Functions
Leverage a seamless data transmition experience that aligns your business preferences. The Help Desk Migration service offers functions to handle you to complete your support service records transmitting in the most suitable way.
Apply a additional tag to the exported tickets
Apply more tags to the imported tickets — just like that, you won’t jumble them with those existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Check out our Demo with custom records by transferring 20 entities
Don't waste your time on doubts. Ensure you know totally how the entities will look like after you’ve exported them. Help Desk Migration’s Demo with custom data greenlights you pick 20 entities for a test transfer.
Move newest data first
Choose this option to transfer your most recent records in a chronological flow, from most recent to oldest. The option is applicable only to Full Migration.
Put mind to your core business. We'll take the heavy lifting
Our automated migration service offers an efficient app, whether you’re importing your customer support operations from Gladly to Jira Service Management. With just a couple of clicks, your help desk will be up and running on a desired system — no need to accept any break!
Data import with security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To confirm the supreme safety of your support service records whether they are in import or at rest, we apply proven procedures. Here is encompassed conducting regular security scans, reserving our servers guarded, complying with numerous commands, and more.
Move ahead with the migration tool that customers love
With a plenty of efficient data migrations done by our service, Help Desk migration service has earned many service-related awards and positive mentions. And our aspiration for value does not hold there. Going back to Help Desk Migration's objective is to cover nearly all of your import and export inquirements, we keep refining our tool and oftentimes advance it with useful features.
Benefit from comprehensive mapping to handle all your needs
Rescue yourself from the challenging work of adding nonexistent fields or data entities during Gladly to Jira Service Management migration. Help Desk Migration tool permits you map entities and transform your data migration. This will preserve the native structure of your records smoothly on your side.
Select a suitable time for data migration
Select the most suitable time to initiate the help desk migration process. Start by migrating historical records and later go for the Delta option to import your during migration changed data entities. Then, relax and greenlight our solution make the rest.
Work with a support pros you can completely rely on
Are you confronting challenges with your Supported Platform data migration? Allow our support representatives search into your problem. With years of well-done data export/import experience, they can resolve any hardship joined with your support service data migration or even provide assistance during the complete data import and export.
Your Help Desk Data Import is Secured at Each Phase
Help Desk Migration tool delivers every import options without compromising on security. We commit to the latest recommendations, run proper updates, and consistently check all facilities.
We employ a strict 2FA access policy
Help Desk Migration Wizard applies 2FA access. Moreover, only your business reps with admin access rights can migrate your Gladly data. Combined, these safety measures prevent the dangers of information leakage.
We apply Three-layer
Help Desk Migration delivers 3 layers of business data protection. At the physical level, we shield our data hosting equipment from any breach. At the app level, we prevent any prohibited access to your records on our service. And, last but not least, on the network level, we secure our networks against cyber abuse.
We satisfy security regulations
Help Desk Migration accomplishes to highest security principles, ensuring maximum security for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety levels. And our wast compliance portfolio keeps getting expanded.
What is the cost of your Gladly to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Gladly to Jira Service Management? The cost will largely depend on the data volume you need to move, the complexity of your demands, and the options you’ll select or customizations you’ll inquire. Start a Free Demo to check the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceReviews encourages us advance our service: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Gladly to Jira Service Management Import in Several Clicks
Migrate your business data from Gladly to Jira Service Management with no trouble and without disorganizing your top mission of addressing your clients’ matters.
Find out more helpful insights about data import and export
Willing to know more about help desk business data import and export and customer service upgrading? Check out our knowledge base.
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