Fast & safe Gladly to Help Scout data migration services
Encoded chats, secured servers, advanced authorization approaches
Automated process, never get time-out, no workflow pauses
Reasonable charging to guarantee a function + rate balance
Businesses among various verticals choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source records, modus operandi, and applications. Examine data cleansing and field alignment to the Target. Set up a movement tactic, featuring the agenda and customer service reps training.
Security and Compliance Review
Verify data adheres to security requirements. Set permissions and access settings to safeguard the transmit.
Migration
Data Mapping and Customization
Align records fields among your Source and Target. Settle on in-built custom settings from the menu or ask for specific personalization for the data transition.
Demo Migration
Initiate a free test Demo to understand how the transfer app functions. Analyze results and modify settings as required.
Data Verification
Confirm all replicated records in the Target is accurate, fully captured, and adequately organized.
Full Data Migration
Transfer all required records, including tickets, contacts, attachments, and associated records.
Delta Migration
Capture any newest or updated records that altered for the time of the Full data replication.
Interval Migration*
Data movement can be interrupted and continued to match your timeline, with no service disruption. You can halt up to five times for five days per pause, coordinated by our sales team during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Turn off the Source if necessary and save data backups.
What Records Can You Import from Gladly to Help Scout ?
With Help Desk Migration app, you can without trouble import or export massive portions of different data entities to or from Gladly to Help Scout. Take a look the selection of data types you can import applying automation service without extra help from tech support agents.
Do you want especial Gladly to Help Scout import or export needs?
Let us know you need a unique data import.
| Gladly entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Customers | Customers | |
| Conversations | Conversations | |
Why migrate with Help Desk Migration?
Zero downtime
Move records without disruption - keep workflows operational and help customers effectively.Increased efficiency
Easily move data and arrange standard and personalized fields with the secure Migration Wizard.Organized ticket movement
The Migration Wizard transmits tickets and all linked data, keeping the data structure unchanged on the Target.Personalized support
Our support reps is set to guide you via chat, email, or phone.Thorough replication strategy
Our team will formulate a well-defined plan for data import, ensuring a hassle-free process and protected data.Pre-built options and customizations
Opt for pre-designed options or inquire about personalization, and we'll guarantee your data is precise.
How Gladly to Help Scout Data Migration Goes
Our automated migration service greenlights you import and export data in a few simple moves. If you’re dealing with a elaborate data structure, feel free to select our customized approach. We’re in place to fulfill your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Gladly to Help Scout Export
with These Features
Receive a automated data transmition experience that corresponds your business needs. The Help Desk Migration service brings functions to aid you to achieve your customer service data transmitting in the painless route.
Create a extra tag to the exported tickets
Add extra tags to the imported tickets — in such a way, you won’t jumble them with the left. You may further categorize the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Give a try to our Demo with custom records by moving 20 entities
If you require to see how handpicked entities look like in the future customer service tool, schedule this free custom Demo and pick 20 entities for a free test.
Import newest data first
Select this option to transfer your newest records in a chronological flow, from newest to oldest. This out-of-the-box option is applicable to Full Migrations.
Focus on your major goals. We'll do the heavy lifting
Our automated migration service provides a powerful solution, whether you’re importing your customer service operations from Gladly to Help Scout. With just a couple of clicks, your help desk platform will be up and running on a desired platform — no need to accept any break!
Data migration complies with security requirements
Help Desk Migration Wizard ensures your records is safe throughout the import or export process. To provide the maximum guard of your records whether they are in import or at rest, we use proven modes. Here is contained conducting proper security scans, retaining our servers protected, obeying varied instructions, and more.
Select the migration solution that clients praise
Lots of outstanding migrations and lots of awards and inspiring reviews can confirm the quality of Help Desk migration service. Besides, we keep improving. As long as Help Desk Migration's mission is to comprise nearly all of your migration inquirements, we remain getting better our app and frequently advance it with novel capacity.
Use straightforward mapping to handle your most complex needs
Help Desk Migration tool will spare you from copy-pasting business data or making lacking record types amidst Gladly to Help Scout migration. Now you can map typical and custom data fields, or else tweak your data migration right away our Migration Wizard. You get to preserve the system of your business data with minor effort.
Choose a fitting time for data import
Get going by the help desk import whenever it fits into your business processes. Get going by migrating historical data and later go for the Delta option to move your during migration changed records. Then, relax and greenlight our Migration Wizard handle the rest.
Work with a support representatives you can completely be sure of
Are you fighting issues with your Supported Platform migration? Empower Help Desk Migration customer service representatives inspect your issue. With lots of accomplished data migration expertise, they can resolve any hardship joined with your support service data migration or even deliver guidance along the whole data import and export.
Your Help Desk Data Import or Export is the Whole Way Along
Employing Help Desk Migration service, don't worry about security of critical records. We commit to the up-to-date requirements, make regular updates, and consistently check all facilities.
We enforce a firm two-factor authentication policy
Help Desk Migration Wizard guards your business data from unauthorized getting access with 2FA access. Moreover, your company representatives can only import from Gladly data if they got admin access. Combined, these safeguards terminate the dangers of data leakage.
Three-layer data safety
We enable 3 layers of data security: physical (we secure our data hosting equipment against any attacks), network (we secure our networks against cyber abuse), and app (we secure your records within our data importing solution against unauthorized entry).
We fulfill safety levels
Our Help Desk Migration service corresponds to top security standards, delivering utmost greatest safety for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security fundamentals. And our extended compliance portfolio continues getting expanded.
What is the cost of your Gladly to Help Scout data migration?
And now to the burning question. How much will it cost to switch from Gladly to Help Scout? The cost will mostly build upon the records volume you require to transfer, the complexity of your demands, and the options you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews helps us improve our solution: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Gladly to Help Scout Import in Several Clicks
Import your data from Gladly to Help Scout with ease and with no confusing your ultimate aim of resolving your clients’ requests.
More useful guides about data import and export
Willing to learn more about help desk records migration and support service advancement? Surf our knowledge base.
Here are 8 Desk Software Solutions Made for Educational Institutions
There is a common misconception that help desk software is mainly used in ...
The Best Live Chat Software Money Can Buy
No matter how old you are, or what kind of content you consume, ...
Top 16 Service Desk Software Solutions for Your IT Company Ranked
The internet is full of different tools and platforms to manage your business ...