Gladly to CSV data migration done painlessly
Encrypted chats, secured servers, latest authorization methods
Automated process, never get time-out, reduced workflow breaks
Deal charging to guarantee a feature + charge balance
Clients among many sectors rely upon us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source data, workflows, and integrations. Review data cleaning and field alignment to the Target. Make a transfer plan, that covers the outline and agent coaching.
Security and Compliance Review
Ensure data adheres to security requirements. Establish permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Map records fields among the Source and Target. Select automated custom options from the set or ask for specific customization for the data movement.
Demo Migration
Initiate a free test Demo to understand how the movement tool works. Review results and modify mapping as needed.
Data Verification
Check all replicated records in the Target is correct, fully captured, and properly formatted.
Full Data Migration
Migrate all chosen records, embracing tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any fresh or updated records that changed at the time of the Full data migration.
Interval Migration*
Data migration can be halted and continued to suit your schedule, with no downtime. You can pause up to five times for five days per pause, coordinated by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Turn off the Source if needed and store data backups.
What Kind of Records Can You Import from Gladly to CSV ?
With our Migration app, you can without trouble migrate big volumes of various data entities to or from Gladly to CSV. Check out the details of records you can migrate using automation without extra guidance from tech service reps.
Do you look for especial Gladly to CSV import or export requirements?
Schedule a call and tell us about a nonstandard data import.
| Gladly objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Customers | Contacts | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Import records seamlessly - maintain workflows intact and serve customers without delays.Enhanced efficiency
Effortlessly move data and arrange default and custom fields with the out-of-box Migration Wizard.Streamlined ticket movement
The Migration Wizard transmits tickets and all linked data, maintaining the data structure unalterred on the Target.Dedicated support service
Our support team is set to assist you through chat, email, or phone.Comprehensive replication strategy
Our team will formulate a well-defined plan for data import, guaranteeing a seamless process and secure data.Pre-built options and customizations
Decide on automated options or inquire about customization, and we'll verify your data is preserved.
How Gladly to CSV Data Migration Goes
You can perform data import in a few simple moves, applying our automated migration app. If you’re trying to organize a unique data structure, feel free to choose our adjusted mode. We’re in place to comply with your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Gladly to CSV Export
with These Functions
Get a automated data transmition experience that corresponds your business requirements. The Help Desk Migration service offers functionalities to handle you to complete your help desk data movement in the most suitable way.
Give a try to our Demo with custom records by transferring 20 entities
If you require to look at how certain entities will look like in the expected help desk, kick off this free custom Demo and select 20 entities for a migration.
Migrate newest data first
Opt for this castomization to transfer your most recent records in a chronological order, from newest to oldest. This automated feature is exclusive to Full Migrations.
Stay focused on your major goals. We'll take the heavy lifting
Whether you’re importing from Gladly to CSV, apply our automated migration solution. It will allow you to migrate all your data to a chosen help desk platform in just a few clicks. Thus, you can get your import done quickly without putting pivotal tasks without putting it off.
Data migration complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. To ensure the maximum safety of your support service records whether they are in migration or at rest, we apply established procedures. These include running constant security scans, reserving our servers guarded, complying with many regulations, and more.
Move ahead with the migration solution that clients love
With thousands of goal-achieved data migrations done by our service, Help Desk migration service has earned plenty of service-related awards and gratifying mentions. And our aim for quality does not terminate there. Help Desk Migration team go ahead to refine our service and present fresh features to ensure we’re involving all your data import inquirements.
Enjoy straightforward mapping to handle all your needs
Spare yourself the challenging work of adding not included fields or business data throughout Gladly to CSV migration. Our app empowers you map record fields and adjust your data import. You retain the system of your records with small work.
Choose a fitting time for data import
Choose the most fitting time to set up the help desk migration process. Start by moving historical data and continue with move ahead to the Delta migration opportunity to import your most recently changed data entities. Then, relax and allow our service do the rest.
Work with a support team you can completely be sure of
Don't fret about facing challenges while running your Supported Platform migration. Allow Help Desk Migration support team explore your obstacle. With multiple successful data import and export mastery, they can fin a solution to any challenge joined with your support service data migration or even present assistance throughout the full data import and export.
Your Help Desk Data Import is Protected at Each Phase
Help Desk Migration service delivers endless import options without compromising on security. We regularly audit all systems and make updates, so that your business data is secured matching to the recent recommendations.
We use a firm two-factor access policy
Help Desk Migration Wizard shields your information from illegal getting access with two-factor authentication. Moreover, only your company representatives with admin access rights can migrate your Gladly data. United, these safety measures terminate the dangers of data leak.
We use Three-layer
We enable 3 layers of records safety: physical (we take care of our data hosting facilities against physical and logical intrusion), network (we take care of our networks against digital harm), and application (we take care of your business data within our data migration platform from forbidden log in).
We satisfy safety levels
Our Help Desk Migration service corresponds to highest security principles, ensuring maximum protection for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data protection fundamentals. And our extended compliance list keeps getting large.
How much does Gladly to CSV data migration cost?
How much will you need to invest in the switch from Gladly to CSV? The cost will mostly depend on the data volume you need to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback helps us advance our service: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Gladly to CSV Import in Several Clicks
Migrate your records from Gladly to CSV easily with no disarranging from what really matters — working out your customers’ issues. Help Desk Migration solution carries out all the work behind the scenes while you simply enjoy running customer service your new platform.
More helpful insights about data import and export
Willing to know more about help desk business records import and export and support service upgrading? Check out our resources.
Best Help Desk Systems For Your Enterprise
There are a plethora of different help desk tools for all kinds of ...
The 6 Great Help Desk Systems for Shopify
Can you recall the last time you received outstanding customer service? Can you ...
5 Best Help Desk Solutions for BigCommerce
The fast and personalized service can be the reason for your customers to ...