Effortless Front to Salesforce Service Cloud data migration services
Encrypted conversations, secured servers, leading authorization methods
Automated process, never get downtime, excluded workflow breaks
Flexible charging to ensure an opportunity + charge balance
Businesses among different industries choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by assessing Source records, workflows, and integrations. Review data cleansing and field mapping to the Target. Produce a transfer tactic, featuring the schedule and agent training.
Security and Compliance Review
Confirm data adheres to security standards. Configure permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Connect records fields between your Source and Target. Select automated custom options from the menu or request unique customization for the data transition.
Demo Migration
Run a test Demo to view how the transmit tool performs. Review results and adjust mapping as needed.
Data Verification
Ensure all replicated data in the Target is precise, fully captured, and properly formatted.
Full Data Migration
Migrate all chosen data, involving tickets, contacts, attachments, and related data.
Delta Migration
Capture any fresh or updated data that tweaked at the time of the Full data movement.
Interval Migration*
Data migration can be halted and continued to align with your schedule, with no downtime. You can pause up to five times for five days each, organized by our sales squad during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Decommission the Source if required and ensure data backups.
What Entities Can You Import from Front to Salesforce Service Cloud ?
With our Migration service, you can without difficulty import and export big piles of various data types to or from Front to Salesforce Service Cloud. Inspect the selection of data types you can import making use of automated service without extra help from tech support agents.
Do you have certain Front to Salesforce Service Cloud import or export inquirements?
Schedule a call and tell us about a nonstandard data import.
| Front objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Teammates | Users | |
| Contacts | Contacts | |
| Conversations | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Folders | Second level categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records without interruption - ensure workflows running smoothly and serve customers without hassle.Enhanced efficiency
Seamlessly transfer data and map predefined and custom fields with the out-of-box Migration Wizard.Easy ticket movement
The Migration Wizard shifts tickets and all associated records, preserving the data structure intact on the Target.Always here for you
Our support agents is set to support you by means of chat, email, or phone.Detailed replication strategy
Our team will develop a clear plan for data import, securing a seamless process and reliable data.Pre-built options and customizations
Choose automated options or request specific adjustments, and we'll ensure your data is preserved.
How Does Front to Salesforce Service Cloud Data Migration Work?
You can perform data migration in a few simple moves, applying our automated migration service. However, if you have specific demands or a special data structure, feel free to go with a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Front to Salesforce Service Cloud Migrate
with These Opportunities
Have a seamless data transmition experience that meets your business objectives. The Help Desk Migration service offers functions to facilitate you to accomplish your help desk data transmitting in the secure and automated mode.
Bypass attachments
Does your new help desk platform enable compact data storage? Leave behind attachments, especially if your current support data loses none of its value without them. The data import time will go down considerably.
Check out our Demo with custom records by exporting 20 entities
Avoid any guessing. Ensure you know absolutely how the entities will look like after you’ve moved them. Our Demo with custom data allows you appoint 20 entities for a test export.
Transfer newest data first
Opt for this option to import your most recent records in a chronological order, from newest to oldest. This custom feature is applicable to Full Migrations.
Fix on your major business. We'll deal with the heavy lifting
Our automated migration service provides a productive solution, whether you’re migrating your help desk operations from Front to Salesforce Service Cloud. With just a few clicks, your help desk system will be live on a future solution — no need to accept any stoppage!
Data migration with security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To ensure the maximal protection of your data whether they are in migration or at rest, we apply proven modes. These include conducting proper security audits, keeping our servers guarded, following several instructions, and more.
Choose the migration tool that customers recommend
With numerous efficient data exports done by our Migration Wizard, Help Desk migration service has earned lots of service-related awards and positive feedback. And our goal of quality does not finish there. Help Desk Migration team go to grow our tool and offer neat features to take care of we’re including most of your data import inquirements.
Apply straightforward mapping to handle your most complex needs
Rescue yourself from the long-lasting chore of adding absent fields or data entities amidst Front to Salesforce Service Cloud migration. So you can map typical and custom data fields, or otherwise transform your data import right away our tool. You preserve the structure of your business data with slight job.
Choose a suitable time for data migration
Choose the most suitable time to set up and launch the help desk import process. Start by moving historical data and later set up the Delta migration option to move your most recently changed data entities. Then, relax and allow our importing tool take care of the rest.
Work with a support agents you can completely rely on
Are you having issues with your Supported Platform data import? Empower Help Desk Migration customer service agents search into your issue. With plenty of successful data import and export involvement, they can fix any task associated with your support service data migration or even offer help during the total data import and export.
Your Help Desk Data Import is the Whole Way Long
Help Desk Migration app delivers every migration options with no compromising on security. We commit to the fresh standards, set frequent upgrades, and consistently test all facilities.
We apply a strict 2FA authentication policy
Our Migration Wizard applies 2FA authentication. Additionally, only your agents with admin access rights can migrate your Front data. United, these security measures eliminate the risk of information leak.
3-level data protection
We deliver three levels of business data security: physical (we protect our data hosting facilities against any breach), network (we secure our networks against digital attacks), and app (we secure your business records within our data migration solution from forbidden entry).
We comply with security regulations
Our Help Desk Migration service accomplishes to leading security fundamentals, ensuring utmost greatest protection for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection fundamentals. And our broad compliance set keeps getting expanded.
How much does Front to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Front to Salesforce Service Cloud? The cost will largely lean on the data volume you need to migrate, the complexity of your demands, and the features you’ll use or custom work you’ll inquire. Start a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceFeedback encourages us level up our tool: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
All-packed Front to Salesforce Service Cloud Import in Several Clicks
Import your business data from Front to Salesforce Service Cloud efficiently without disturbing from what actually matters — working out your customers’ matters. Our solution makes all the work behind the scenes while you simply enjoy using your new platform.
More helpful insights about data import and export
Willing to know more about help desk business records import and export and support service advancement? Check out our knowledge base.
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