Front to Freshdesk data migration done easily
Encrypted dialogues, secure servers, latest authorization methods
Automated method, no time-out, reduced workflow breaks
Flexible pricing to deliver a feature + charge balance
Companies among various niches choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source data, workflows, and integrations. Evaluate data filtering and field alignment to the Target. Develop a transfer plan, involving the agenda and support reps training.
Security and Compliance Review
Confirm data complies with security protocols. Establish permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Connect data fields amid the Source and Target. Select automated custom capabilities from the list or ask for particular customization for the record replication.
Demo Migration
Carry out a free trial Demo to identify how the movement tool operates. Examine outcomes and alter settings as needed.
Data Verification
Ensure all migrated records in the Target is correct, fully captured, and properly structured.
Full Data Migration
Move all chosen records, embracing tickets, contacts, attachments, and associated data.
Delta Migration
Catch any fresh or updated records that changed at the time of the Full data migration.
Interval Migration*
Data transfer can be halted and resumed to suit your schedule, with no downtime. You can stop up to five instances for five days per pause, arranged by our sales squad during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Disable the Source if needed and ensure data backups.
What Types of Records Can You Import from Front to Freshdesk ?
With our Migration tool, you can with no trouble migrate big amount of diverse records types to or from Front to Freshdesk. Here’s the list of records you can import or export applying automated service by yourself from tech support agents.
Do you have distinguishing Front to Freshdesk migration requirements?
Schedule a call and tell us about a personalized data migration.
| Front objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Teammates | Agents | |
| Contacts | Contacts | |
| Conversations | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Migrate data without disruption - maintain workflows operational and assist customers without hassle.Enhanced efficiency
Seamlessly shift data and configure default and custom fields with the intelligent Migration Wizard.Easy ticket transfer
The Migration Wizard migrates tickets and all connected data, maintaining the data structure unchanged on the Target.Always here for you
Our support agents is prepared to guide you through chat, email, or phone.Detailed transfer planning
Managers will establish a detailed plan for data import, guaranteeing a seamless process and safe records.Custom options available
Choose automated options or ask for customization, and we'll guarantee your data is correct.
How Front to Freshdesk Data Migration Performs
You can do records migration in five simple moves, with our automated migration app. If you’re dealing with a complex data structure, feel free to choose our customized route. We’re all set to meet your distinct needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Front to Freshdesk Import
with These Features
Have a smooth data replication experience that reconciles your business preferences. The Help Desk Migration service provides features to facilitate you to succeed your help desk records import in the painless approach.
Bypass attachments
Does your destination support service platform offer definite data storage? Bypass attachments, specially if your historical support service data loses none of its value without them. The data import and export time will drop greatly.
Choose a additional tag to the migrated tickets
Apply more tags to the migrated tickets — just like that, you won’t misinterpret them with those existing. You may further arrange the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take a look our Demo with custom records by transferring 20 entities
Avoid any guessing. Make certain you understand thoroughly how the entities will look like at the end of you’ve copied them. Our Demo with custom data empowers you choose 20 entities for a test transfer.
Transfer newest records first
Choose this feature to transfer your newest records in a chronological order, from most recent to oldest. This automated feature is exclusive to Full Migrations.
Don’t allow data migration to lead away you from your goals
Whether you’re migrating from Front to Freshdesk, use our automated migration service. It will help you to migrate all your data to a chosen system in just a few clicks. Thus, you will have your migration finished in a timely manner without putting urgent processes on the back burner.
Data import meets security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To guarantee the highest protection of your help desk data whether they are in migration or at rest, we implement tested runthrough. These contain conducting frequent security scans, keeping our servers guarded, meeting diverse directs, and more.
Choose the migration app that clients love
Thousands of goal-achieved data imports and numerous awards and approving reviews can prove the high standard of Help Desk migration service. What’s more, we don’t stop there. Following our aim is to contain all your import and export requirements, we remain improving our solution and regularly strengthen it with useful options.
Apply intuitive mapping to cover all your needs
Free yourself from the time-consuming work of adding missing record types or data entities along Front to Freshdesk migration. Our app lets you map entities and adapt your data import. You sustain the system of your support service data with small effort.
Select a appropriate time for data import
Select the most appropriate time to set up the help desk migration process. Start by moving historical records and then go for the Delta migration option to move your freshly changed data entities. Then, relax and let our importing tool handle the rest.
Communicate our proficient support agents
Don't fret about experiencing issues whilst running your Supported Platform migration. Allow Help Desk Migration service agents take a closer look at your setback. With years of mastery migrating support data, Help Desk Migration experts are well-skilled to provide a well-done import/export of your records.
Your Help Desk Data Import is Protected at Each Step
With Help Desk Migration app, you’ll never have to worry about safety of business data. We constantly test all servers and make updates, so that your business data is protected according to the latest recommendations.
We apply a rigid two-factor access policy
Help Desk Migration Wizard shields your records from unwanted getting access with 2FA authentication. Moreover, only your company representatives with admin rights can import your Front data. United, these safety measures prevent the risk of data leak.
We apply 3-layer
We ensure three layers of business data protection: physical (we protect our hosting equipment against physical and logical attacks), network (we protect our networks against digital attacks), and application (we secure your records within our data importing solution from prohibited entry).
Meet security fundamentals
We take care of your business data based on all crucial security fundamentals. Help Desk Migration has an comprehensive list of compliance, and we are expanding it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
How much does Front to Freshdesk data migration cost?
How much will you need to invest in the switch from Front to Freshdesk? The price will mostly depend on the data volume you need to move, the complexity of your requirements, and the features you’ll use or custom work you’ll ask for. Set a Free Demo to test the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceFeedback motivates us improve our service: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
All-packed Front to Freshdesk Migration in a Few Clicks
Export your business records from Front to Freshdesk with no bother without disturbing from what really matters — putting right your customers’ concerns. Our solution carries out all the work behind the scenes when you simply enjoy respond to your customer questions your selected platform.
Find out more tips and tricks about data migration
Willing to learn more about help desk business records import and support service enhancement? Look at our knowledge base.
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