Freshdesk to CSV data migration made painlessly
Encrypted dialogues, safe servers, up-to-date authorization mechanisms
Automated approach, no downtime, no workflow pauses
Reasonable pricing to ensure a feature + cost balance
Brands across different sectors trust us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by assessing Source records, operations, and applications. Evaluate data filtering and field matching to the Target. Develop a transfer strategy, featuring the schedule and employee coaching.
Security and Compliance Review
Confirm data complies with security standards. Set permissions and access controls to safeguard the transition.
Migration
Data Mapping and Customization
Connect data fields between your Source and Target. Choose in-built custom capabilities from the list or discuss certain customization for the data transition.
Demo Migration
Do a free trial Demo to figure out how the migration service works. Examine outcomes and tweak settings as needed.
Data Verification
Confirm all migrated data in the Target is accurate, complete, and adequately structured.
Full Data Migration
Transmit all required data, consisting of tickets, contacts, attachments, and related records.
Delta Migration
Net any newest or updated data that changed during the Full data transmit.
Interval Migration*
Data transmit can be interrupted and restarted to fit your timeline, with no service disruption. You can stop up to five instances for a duration of five days each, managed by our sales squad during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Decommission the Source if needed and save data backups.
What Sorts of Entities Can You Migrate from Freshdesk to CSV ?
With our Migration tool, you can painlessly migrate large volumes of diverse records types to or from Freshdesk to CSV. Here’s the list of entities you can import making use of automated service without extra help from tech service reps.
Do you want distinguishing Freshdesk to CSV import needs?
Let's discuss your specific needs for a nonstandard data migration.
| Freshdesk objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Agents | Agents | |
| Companies | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Move data without disruption - keep workflows running smoothly and serve customers seamlessly.Enhanced efficiency
Seamlessly shift data and map default and personalized fields with the out-of-box Migration Wizard.Easy ticket transfer
The Migration Wizard moves tickets and all connected records, keeping the data structure intact on the Target.Always here for you
Our support agents is prepared to guide you via chat, email, or phone.Detailed transfer framework
Our migration experts will establish a clear plan for data import, ensuring a smooth process and secure records.Flexible customizations
Opt for pre-designed options or request customization, and we'll ensure your data is preserved.
How Does Freshdesk to CSV Data Migration Run?
You can do records migration in five simple moves, with our automated migration service. However, if you have specific needs or a non-standard data structure, feel free to choose a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Freshdesk to CSV Import
with These Features
Have a smooth data transfer experience that corresponds your company’s requirements. The Help Desk Migration service provides features to facilitate you to achieve your help desk data movement in the secure and automated mode.
Bypass attachments
Does your desired help desk solution offer limited data storage? Skip attachments, specially if your current data loses none of its value without them. The migration time will trim significantly.
Employ the attachment feature to Migrate inline images
Don’t want to lose images fixed into the tickets? You can export and import them to the new help desk platform as attachments.
Demo with custom data: Pick 20 entities for export
Avoid any guessing. Make certain you know entirely what the entities settle at the end of you’ve imported them. Our Demo with custom data lets you choose 20 entities for a test migration.
Transfer newest records first
Choose this feature to move your newest records in a chronological order, from newest to oldest. This automated option is exclusive to Full Migrations.
Don’t let data migration to distract you from your goals
Whether you’re migrating from Freshdesk to CSV, use our automated migration service. It will permit you to import or export all your records to a new platform in just a few clicks. Thus, you will receive your migration finished quickly without putting crucial works on the shelf.
Data import and export meets security standards
Our Migration Wizard ensures your records is secure throughout the import or export process. We provide maximal business records guard applying tried runthrough, added to regulatory compliance, proper server maintenance, and constant security examinations.
Select the migration app that customers love
With numerous outstanding migrations under our belt, our migration service has obtained numerous service-associated awards and approving reviews. Additionally, we keep developing our feature list. Help Desk Migration team move ahead to develop our app and deliver fresh functioning to include measures for ensuring we’re involving all your import and export requests.
Apply intuitive mapping to deal with your most complex needs
Relieve yourself from the time-consuming task of adding nonexistent data types or records at the time of Freshdesk to CSV migration. So you can map typical and custom fields, apart from that tailor your data import and export right in our Migration Wizard. You retain the system of your records with minor effort.
Pick a appropriate time for data migration
Get going by the help desk data import anytime it fits into your schedule. Besides, our Delta opportunity will let you to migrate the during migration changed data once the historical customer service data was moved. Then, relax and let our importing tool handle the rest.
Communicate our reliable support team
Don’t worry about dealing with issues whilst performing your Supported Platform migration. Help Desk Migration support agents is in place to guide you with any obstacles. With multiple mastery importing support data, Help Desk Migration experts are well-seasoned to provide a well-done import of your support data.
Your Help Desk Data Migration is Protected at Each and Every Stage
Help Desk Migration app offers every migration functions without damaging on safety. We constantly scan all systems and make improvements, so that your business data is guarded based on the latest requirements.
We apply a rigid 2FA authentication policy
Our Migration Wizard guards your data from unwanted acquiring access with 2FA authentication. Besides, your company representatives can only import from Freshdesk data if they have admin rights. With these safety features in place, you won’t have to worry about data leakage.
We employ 3-layer
We provide 3 levels of records security: physical (we secure our hosting facilities against physical and logical intrusion), network (we take care of our networks against cyber harm), and application (we take care of your records within our data migration platform from prohibited entry).
Compliance with industry-standard regulations
We secure your records based on all major security fundamentals. Our Help Desk Migration service has an vast list of compliance, and we keep enlarging it. Currently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
How much does Freshdesk to CSV data migration cost?
How much will you need to invest in the switch from Freshdesk to CSV? The price will largely depend on the records volume you require to move, the complexity of your requirements, and the features you’ll use or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us improve our service: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
All-packed Freshdesk to CSV Migration in a Couple Clicks
Import your business data from Freshdesk to CSV effortlessly with no disarranging from what actually matters — settling your customers’ issues. Our app carries out all the work behind the scenes while you simply enjoy working with your new platform.
Get more information about data import
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