Fast & safe FreeScout to Gorgias data migration service
Encoded dialogues, secure servers, leading authorization ways
Automated process, no time-out, excluded workflow pauses
Fair pricing to guarantee a function + fee balance
Customers across different sectors prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source records, procedures, and applications. Review data cleansing and field matching to the Target. Create a migration approach, that encompasses the outline and user coaching.
Security and Compliance Review
Verify data complies with security requirements. Configure permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Align data fields among your Source and Target. Opt for in-built custom settings from the menu or discuss certain tailored adjustments for the record transmit.
Demo Migration
Run a free trial Demo to identify how the transfer solution functions. Review outcomes and adapt settings as necessary.
Data Verification
Verify all migrated records in the Target is precise, complete, and adequately formatted.
Full Data Migration
Transfer all selected records, involving tickets, contacts, attachments, and associated records.
Delta Migration
Capture any new or updated records that altered for the duration of the Full data replication.
Interval Migration*
Data movement can be paused and resumed to match your timeline, with no service disruption. You can pause up to five instances for a duration of five days each, managed by our sales team during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Turn off the Source if necessary and store data backups.
What Records Can You Migrate from FreeScout to Gorgias ?
With Help Desk Migration tool, you can simply import or export huge portions of various records entities to or from FreeScout to Gorgias. Review the set of data entities you can import or export using automation service without any assistance from tech support team.
Do you need distinguishing FreeScout to Gorgias migration inquirements?
Let's discuss your specific needs for a custom data import.
| FreeScout entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Customers | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data effortlessly - ensure workflows operational and aid customers without delays.Increased efficiency
Easily shift data and arrange standard and personalized fields with the smart Migration Wizard.Organized ticket transfer
The Migration Wizard shifts tickets and all connected data, preserving the data structure unchanged on the Target.Personalized support
Our support reps is prepared to help you by means of chat, email, or phone.Thorough transfer planning
Our team will establish a well-defined plan for data import, securing a efficient process and protected data.Pre-built options and customizations
Select pre-built options or inquire about personalization, and we'll guarantee your data is on point.
How FreeScout to Gorgias Data Migration Performs
Our automated migration service empowers you import and export data in five simple moves. However, if you have special demands or a distinct data structure, feel free to select a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your FreeScout to Gorgias Import
with These Options
Receive a smooth data replication experience that meets your company’s needs. The Help Desk Migration service brings functions to handle you to achieve your customer service records transfer in the most suitable way.
Omit attachments
Does your expected platform provide compact data storage? Omit attachments, especially if your current data doesn’t suffer a loss of its value without them. The migration time will cut down remarkably.
Create a new tag to the migrated tickets
Add tags to the migrated tickets — in such a way, you won’t blend them with the remaining. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment feature to Import inline images
Don’t want to leave behind images fixed into the tickets? You can migrate them to the targeted help desk solution as attachments.
Demo with custom data: Choose 20 entities for export
Don't waste your time on guessing. Make certain you comprehend absolutely what the entities settle after you’ve imported them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test import.
Import newest records first
Opt for this option to move your newest records in a chronological order, from most recent to oldest. The feature applies exclusively to Full Migration.
Don’t empower data migration to mislead you from your tasks
Our automated migration service offers an efficient solution, whether you’re importing your customer support operations from FreeScout to Gorgias. With just a few clicks, your help desk will be up and running on a chosen platform — no need to tolerate any holdback!
Data migration meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. To ensure the utmost safety of your records whether they are in migration or at rest, we apply valid procedures. There encompass running proper security scans, retaining our servers guarded, meeting numerous regulations, and more.
Use the migration app that clients praise
With multiple outstanding data imports done by our Migration Wizard, our migration service has obtained plenty of service-associated awards and favorable reviews. On top of that, we keep developing our feature list. Going back to our aim is to comprise all your import and export needs, we keep refining our solution and regularly increase it with novel functioning.
Use intuitive mapping to cover your most complex needs
Help Desk Migration app will relieve you from copy-pasting help desk data or making missing record types amidst FreeScout to Gorgias migration. Help Desk Migration tool enables you map entities and transform your data migration. You retain the system of your support service data with minimum work.
Choose a appropriate time for data import
Choose the most appropriate time to initiate the help desk import operation. Get going by importing historical records and then set up the Delta opportunity to move your most recently updated data entities. Then, relax and greenlight our migration app make the rest.
Work with a support representatives you can fully be sure of
Are you fighting tasks with your Supported Platform data import? Our service agents is in place to aid you with any setbacks. With lots of well-done data export/import experience, they can resolve any issue connected with your help desk data import or even provide assistance throughout the entire record migration.
Your Help Desk Data Import and Export is the Whole Way Along
Help Desk Migration solution comes with endless migration functions with no compromising on safety. We commit to the up-to-date recommendations, run regular updates, and unfailingly examine all facilities.
We enforce a rigid two-factor authentication policy
Help Desk Migration Wizard uses two-factor authentication. Besides, only users with admin access rights can import your FreeScout data. Linked, these security measures eliminate the risk of data leakage.
Three-layer data safety
We deliver three layers of data protection: physical (we secure our data hosting facilities against any intrusion), network (we secure our networks against digital abuse), and app (we protect your business data within our migration platform against unsanctioned log in).
We meet protection levels
Our Help Desk Migration service fulfills to upmost security fundamentals, delivering utmost greatest protection for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security principles. And our extensive compliance set is getting large.
What is the cost of your FreeScout to Gorgias data migration?
And now to the burning question. How much will it cost to switch from FreeScout to Gorgias? The price will mostly build upon the records volume you require to migrate, the complexity of your demands, and the options you’ll choose or custom work you’ll inquire. Set a Free Demo to check the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceReviews motivates us upgrade our solution: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Complete FreeScout to Gorgias Migration in a Few Clicks
Import your business records from FreeScout to Gorgias with no bother and with no disrupting your supreme aim of fixing your customers’ issues.
More additional resources about data migration
Want to learn more? Our resources is providing information on customer service advancement and help desk data import and export. Explore it today!
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