Secure eDesk to Jira Service Management data migration service
Encrypted conversations, secure servers, modern authorization ways
Automated approach, zero time-out, avoiding any workflow drops
Deal charging to guarantee an opportunity + fee balance
Clients among various industries rely upon our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by determining Source data, procedures, and applications. Examine data cleaning and field alignment to the Target. Set up a movement strategy, that consists of the timeline and customer service reps training.
Security and Compliance Review
Ensure data adheres to security requirements. Grant permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Map records fields among the Source and Target. Opt for in-built custom options from the set or ask for unique personalization for the record transfer.
Demo Migration
Carry out a test Demo to identify how the replication solution functions. Analyze outcomes and modify settings as required.
Data Verification
Check all transferred records in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transmit all chosen records, encompassing tickets, contacts, attachments, and closely connected records.
Delta Migration
Net any fresh or updated records that tweaked for the duration of the Full data replication.
Interval Migration*
Data transmit can be halted and resumed to cohere your outline, with no service disruption. You can halt up to five instances for five days per pause, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Turn off the Source if required and secure data backups.
What Entities Can You Migrate from eDesk to Jira Service Management ?
With our Migration service, you can simply import and export huge portions of different records entities to or from eDesk to Jira Service Management. Take a look the parameters of entities you can import implementing automation service without extra assistance from tech experts.
Do you look for exclusive eDesk to Jira Service Management migration demands?
Let us know about a unique data import.
| eDesk objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Customers | |
| Threads | Issues | |
Why transmit with Help Desk Migration?
Without downtime
Import records effortlessly - preserve workflows intact and help customers without hassle.Enhanced efficiency
Effortlessly transfer data and arrange predefined and tailored fields with the secure Migration Wizard.Streamlined ticket retrieval
The Migration Wizard migrates tickets and all associated data, ensuring the data structure unalterred on the Target.Dedicated support service
Our support team is ready to help you using chat, email, or phone.Comprehensive migration planning
Our migration experts will develop a well-defined plan for data import, providing a efficient process and protected data.Flexible customizations
Decide on automated options or inquire about specific adjustments, and we'll verify your data is precise.
How eDesk to Jira Service Management Data Migration Works
Our automated migration tool allows you import and export records in five simple moves. However, if you have distinct requirements or a unique data structure, feel free to go with a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your eDesk to Jira Service Management Migrate
with These Options
Get a seamless data replication experience that meets your company’s needs. The Help Desk Migration service offers functionalities to handle you to achieve your customer service records movement in the automated and secure manner.
Skip attachments
Does your desired help desk platform provide small data storage? Omit attachments, particularly if your historical data doesn’t suffer a loss of its value without them. The migration time will decrease remarkably.
Add a additional tag to the migrated tickets
Are you going to run a source help desk tool during data import? To reduce chaos, add tags to the migrated tickets to highlight them from the existing ones.
Demo with custom data: Select 20 entities for import
Don’t take any chances. Ensure you comprehend completely what the entities settle after you’ve migrated them. Help Desk Migration’s Demo with custom data lets you select 20 entities for a test import.
Migrate newest data first
Select this castomization to transfer your newest records in a chronological flow, from most recent to oldest. The capability is applicable exclusively to Full Migration.
Don’t empower data migration to mislead you from your business
Whether you’re importing from eDesk to Jira Service Management, apply our automated migration service. It will permit you to migrate all your data to a future help desk platform in just a couple of clicks. Thus, you will be able to receive your migration completed in a timely fashion without putting pivotal works on the shelf.
Data import and export with security standards
Help Desk Migration Wizard handles your data is secure throughout the import or export process. To provide the maximum safety of your records whether they are in import or at rest, we use established procedures. Here is contained handling constant security analysis, retaining our servers secured, obeying numerous directs, and more.
Move ahead with the migration tool that clients recommend
Lots of efficient data migrations and lots of awards and favorable commentaries can assure the quality of our migration service. And our pursuit of high standard does not end there. Since Help Desk Migration's objective is to comprise all your data migration inquirements, we continue advancing our app and regularly strengthen it with fresh functioning.
Enjoy comprehensive mapping to cover all your needs
Rescue yourself from the laborious task of adding nonexistent data types or help desk data throughout eDesk to Jira Service Management migration. Our tool enables you map data fields and adjust your data import and export. You get to preserve the system of your records with minimal job.
Pick a suitable time for data import
Get going by the help desk data migration anytime it fits into your workflow. Get going by migrating historical records and later go for the Delta function to import your during migration updated data. Then, relax and empower our migration service take care of the rest.
Work with a support team you can completely be sure of
Don’t worry about trying to cope with challenges whilst running your Supported Platform data migration. Help Desk Migration customer support representatives is up for it to assist you with any obstacles. With lots of familiarity migrating records, our experts are well-skilled to confirm a successful import of your records.
Your Help Desk Data Import and Export is the Whole Way Long
Using Help Desk Migration service, don't worry about safety of critical records. We properly test all systems and make advancements, so that your data is shielded according to the up-to-date standards.
We use a strict two-factor access policy
Our Migration Wizard applies two-factor access. Additionally, your company representatives can only import from eDesk records if they got admin rights. Collect, these safeguards eliminate the dangers of information leakage.
Three-layer business data security
We deliver 3 levels of data protection: physical (we take care of our data hosting equipment against physical and logical intrusion), network (we secure our networks against cyber abuse), and app (we secure your business data within our importing service against forbidden access).
We satisfy security levels
Help Desk Migration service accomplishes to upmost security levels, providing utmost greatest safety for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security principles. And our wast compliance portfolio continues getting enlarged.
How much does eDesk to Jira Service Management data migration cost?
How much will you need to invest in the switch from eDesk to Jira Service Management? The cost will mostly lean on the business data volume you require to transfer, the complexity of your specifications, and the options you’ll select or customizations you’ll request. Start a Free Demo to check the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us upgrade our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Full eDesk to Jira Service Management Import in a Few Clicks
Import your records from eDesk to Jira Service Management effortlessly and with no confusing your ultimate aim of sorting out your clients’ concerns.
Get more helpful insights about data migration
Interested to get more? Our resources is constantly updating information on customer service advancement and help desk business records import. Take a look at it!
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