Fast & safe eDesk to Gorgias data migration service
Encoded dialogues, secure servers, modern authorization mechanisms
Automated method, no operations downtime, excluded workflow drops
Reasonable pricing to provide a function + cost balance
Brands across various sectors rely upon our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by reviewing Source records, operations, and applications. Examine data cleaning and field mapping to the Target. Make a transition plan, featuring the timeline and reps coaching.
Security and Compliance Review
Make sure data complies with safety regulations. Configure permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Match data fields amongst your Source and Target. Define in-built custom settings from the set or request specific tailoring for the data transition.
Demo Migration
Do a free trial Demo to see how the transfer service functions. Analyze results and adjust mapping as you wish.
Data Verification
Confirm all transmitted data in the Target is precise, complete, and adequately organized.
Full Data Migration
Replicate all required data, encompassing tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any newest or updated data that altered during the Full data replication.
Interval Migration*
Data transition can be interrupted and resumed to match your outline, with no service disruption. You can halt up to five times for five days each, coordinated by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Deactivate the Source if necessary and protect data backups.
What Records Can You Migrate from eDesk to Gorgias ?
With Help Desk Migration tool, you can efficiently import or export solid portions of different data types to or from eDesk to Gorgias. Check out the list of records you can import implementing automation service without any assistance from tech experts.
Do you want particular eDesk to Gorgias migration inquirements?
Let us know about a customized data import.
| eDesk entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Customers | |
| Threads | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Move data seamlessly - ensure workflows intact and support customers continuously.Increased efficiency
Quickly shift data and set up standard and tailored fields with the automated Migration Wizard.Seamless ticket migration
The Migration Wizard moves tickets and all connected records, preserving the data structure unalterred on the Target.Expert support
Our support crew is equipped to assist you by means of chat, email, or phone.Effective movement planning
Managers will establish a comprehensive plan for data import, securing a smooth process and protected data.Custom options available
Opt for pre-designed options or seek personalization, and we'll verify your data is accurate.
How Does eDesk to Gorgias Data Migration Run?
You can carry out data migration in a few simple actions, applying our automated migration app. If you’re trying to organize a unique data structure, feel free to choose our custom approach. We’re ready to fulfill your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your eDesk to Gorgias Import
with These Functions
Leverage a smooth data replication experience that corresponds your company’s needs. The Help Desk Migration service brings functionalities to assist you to accomplish your support service data migration in the automated and secure manner.
Leave behind attachments
Does your targeted help desk solution deliver compact data storage? Omit attachments, particularly if your existing customer support records lose no track of processes without them. The data import time will decrease significantly.
Apply a extra tag to the migrated tickets
Are you going to work a current platform during data export? To reduce chaos, take advantage of extra tags to the migrated tickets to identify them from the remaining ones.
Demo with custom data: Handpick 20 entities for export
If you require to look at how selected entities will look like in the new support service platform, go for this free custom Demo and pick 20 entities for a migration.
Move newest records first
Select this castomization to import your most recent records in a chronological flow, from newest to oldest. This out-of-the-box capability is applicable to Full Migrations.
Put mind to your target tasks. We'll deal with the heavy lifting
Whether you’re importing from eDesk to Gorgias, make use of our automated migration solution. It will help you to import or export all your records to a selected help desk platform in just a couple of clicks. Thus, you can receive your import completed quickly without putting urgent projects on the back burner.
Data import meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. To provide the supreme security of your data whether they are in import or at rest, we apply tried runthrough. Here is encompassed running frequent security analysis, keeping our servers safe, following many commands, and more.
Select the migration app that customers praise
A collection of successful data exports and a lot of awards and favorable mentions can prove the quality of our migration service. Besides, we keep developing our feature list. Going back to Help Desk Migration's goal is to contain all your migration requirements, we remain growing our service and oftentimes strengthen it with fresh capacity.
Benefit from clear mapping to cover your most complex needs
Help Desk Migration app will free your up from copy-pasting data entities or making lacking data types at the time of eDesk to Gorgias migration. So now you can map standard and custom-made fields, apart from that adapt your data migration right away our Migration Wizard. This will leave unchanged the native system of your records smoothly on your part.
Select a appropriate time for data migration
Select the most appropriate time to initiate the help desk import workflow. Get going by exporting historical data and later move ahead to the Delta opportunity to import your currently updated tickets. Then, relax and allow our solution do the rest.
Work with a support pros you can fully count on
Are you confronting difficulties with your Supported Platform data import? Allow Help Desk Migration service representatives explore your setback. With years of expertise importing records, Help Desk Migration team are well-prepared to guarantee a successful migration of your records.
Your Help Desk Data Migration is the Whole Way Along
Applying Help Desk Migration solution, don't worry about security of critical data. We properly audit all systems and make advancements, so that your data is safe based on the fresh recommendations.
We employ a rigid 2FA authentication policy
Our Migration Wizard guards your business records from illegal accessing with two-factor access. Moreover, only your company representatives with admin rights can migrate your eDesk data. Collect, these safeguards avoid the dangers of data leak.
3-level data security
Help Desk Migration delivers three layers of business records security. At the physical layer, we cover our data hosting facilities from any breach. At the application layer, we cease any prohibited access to your data on our platform. And, finally, on the network layer, we protect our networks from cyber attacks.
We fulfill protection fundamentals
We secure your business records based on all required security levels. Our Help Desk Migration service possesses an vast portfolio of compliance, and we continue growing it. Currently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
What is the cost of your eDesk to Gorgias data migration?
And now to the burning question. How much will it cost to switch from eDesk to Gorgias? The price will largely build upon the business data volume you require to transfer, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Start a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceReviews motivates us advance our solution: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Packed eDesk to Gorgias Migration in a Few Clicks
Import your business records from eDesk to Gorgias with no trouble with no disrupting from what truly matters — resolving your clients’ issues. Help Desk Migration app manages all the work behind the scenes whilst you simply enjoy working with your chosen platform.
Find out more information about data migration
Want to learn more? Our help section is providing information on customer service advancement and help desk business records import. Check it out!
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