Help Desk Migration partner of Zendesk

Trusted Dynamics 365 to Zendesk data migration service

Encoded communications, secure servers, modern authorization ways

Automated process, zero downtime, avoiding any workflow pauses

Bargain pricing to provide a function + fee balance

Our customers

Customers across various areas lean on our service

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Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your migration by reviewing Source data, procedures, and integrations. Review data filtering and field mapping to the Target. Set up a migration scenario, involving the framework and user coaching.

Security and Compliance Review

Verify data complies with safety regulations. Grant permissions and access controls to protect the migration.

Preparation

Migration

Data Mapping and Customization

Align data fields amongst the Source and Target. Opt for automated custom options from the list or request particular customization for the record replication.

Demo Migration

Set up a trial Demo to see how the transition solution functions. Review results and adjust settings as needed.

Data Verification

Review all transferred data in the Target is genuine, complete, and properly formatted.

Full Data Migration

Transfer all selected data, encompassing tickets, contacts, attachments, and linked data.

Delta Migration

Capture any new or updated data that altered for the duration of the Full data movement.

Interval Migration*

Data movement can be paused and resumed to accommodate your timeline, with no downtime. You can pause up to five times for five days each, arranged by our sales team during operating hours.

Migration

Post-Migration Phase

Go Live

Deploy the Target for all users. Deactivate the Source if necessary and save data backups.

Post-Migration Phase

What Records Can You Migrate from Dynamics 365 to Zendesk ?

With Help Desk Migration Wizard, you can efficiently import or export huge portions of various data types to or from Dynamics 365 to Zendesk. Take a look the set of record types you can import or export incorporating automation service by yourself from tech experts.

Do you require specific Dynamics 365 to Zendesk migration demands?

Let's discuss your specific needs for a unique data import.

Dynamics 365 entitiesZendesk entities
Help desk
UsersAgents
AccountsOrganizations
ContactsCustomers
CasesTickets
Knowledge Base
CategoriesCategories
FoldersSections
Knowledge articlesArticles
Get Started

Why migrate with Help Desk Migration?

Your business is built on data, and your customers’ history intact is essential:. Migrating with Help Desk Migration guarantees:

  • Zero downtime
    Stay operational while migrating. Your processes won’t miss a beat, so you can continue helping customers without missing a beat.
  • Increased efficiency
    The automated, secure Migration Wizard makes data transfers effortless. Simple data mapping of standard and custom fields.
  • Organized ticket retrieval
    The Migration Wizard transfers your tickets and related data, keeping everything organized as it was.
  • Personalized support
    Need help? Our support agents has got your back via live chat, email, or phone whenever you require it.
  • Detailed data transfer planning
    Our experts will create a robust plan for your data import that covers all the points, so everything runs easily. This way, you can bypass any issues during the migration, and your data will be secured.
  • Pre-built options and customizations
    Customize your migration with automated options. If you need specific adjustments, like data filtering or changing the field type, we’re here to take care you transfer data how you need it.

How Does Dynamics 365 to Zendesk Data Migration Go?

You can perform data migration in five simple steps, applying our automated migration service. However, if you have unique needs or a special data structure, feel free to go with a custom method.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your Dynamics 365 to Zendesk Move
with These Features

Receive a tailored data replication experience that aligns your company’s needs. The Help Desk Migration service offers features to help you to succeed your customer service records transfer in the smooth route.

  • Create a new tag to the migrated tickets

    Are you going to run a source help desk tool during data migration? To lessen chaos, take advantage of extra tags to the migrated tickets to mark out them from the left ones.

  • Demo with custom data: Choose 20 entities for migration

    Don't waste your time on guessing. Make sure you recognize completely what the entities will look like after you’ve copied them. Our Demo with custom data empowers you handpick 20 entities for a test import.

  • Import newest records first

    Opt for this feature to import your newest records in a chronological order, from most recent to oldest. This out-of-the-box option is applicable to Full Migrations.

Your Help Desk Data Import and Export is the Whole Way Along

Help Desk Migration solution comes with every import functions with no compromising on security. We commit to the up-to-date recommendations, set regular advancements, and consistently scan all facilities.

We enforce a stringent 2FA access policy

Help Desk Migration Wizard uses 2FA access. On top of that, only your agents with admin rights can import your Dynamics 365 data. With these safety measures in order, you won’t have to worry about information leakage.

3-level business data safety

Help Desk Migration enables three layers of records safety. At the physical layer, we shield our data hosting facilities from logical and physical intrusion. At the app layer, we block any illegal access to your data on our platform. And, last but not least, on the network layer, we secure our networks against cyber abuse.

We follow industry-standard fundamentals

We secure your business records based on all essential security principles. Help Desk Migration service carries an broad list of compliance, and we continue expanding it. At the moment, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.

What is the cost of your Dynamics 365 to Zendesk data migration?

And now to the burning question. How much will it cost to switch from Dynamics 365 to Zendesk? The price will largely build upon the records volume you need to migrate, the complexity of your requirements, and the features you’ll select or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.

Run a Demo to get the price

Reviews inspires us improve our solution: Few words from our customers

Your Trusted Zendesk Import Partner Service

When it comes to Zendesk import and Zendesk data migration, Help Desk Migration is your trusted partner. Our robust Zendesk data importer streamlines the entire process, offering a comprehensive suite of Zendesk import solutions. From initiating Zendesk CSV import to meticulous custom field mapping, including custom user field and custom organization field integration, we've got your data transition needs covered.

Our dedication to preserving the integrity of your data, including email addresses and business rules, is evident in our meticulous Zendesk import process. Our user-friendly import app is designed with various import types and options in mind, making Zendesk import automation a breeze. Whether managing extensive CSV data files, executing ticket imports, optimizing bulk user and organization imports, or exploring additional import types, Help Desk Migration ensures a seamless transition.

Discover the convenience of our bulk import feature and fine-tune your Zendesk import with the bulk user import option. Trust Help Desk Migration for a hassle-free Zendesk data migration experience.

These expanded passages include a more comprehensive use of the specified keywords, providing a detailed description of Help Desk Migration's Zendesk import and data migration services.

Download checklist

Find out the way to prepare for Zendesk data migration

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Thinking about switching to Zendesk?
Give it a try.

Complete Dynamics 365 to Zendesk Migration in a Few Clicks

Export your business records from Dynamics 365 to Zendesk smoothly with no disrupting from what actually matters — putting right your clients’ inquiries. Our tool handles all the work behind the scenes whilst you simply enjoy respond to your clients queries your selected platform.

More additional resources about data migration

Want to learn more? Our help section is constantly updating information on customer service advancement and help desk data migration. Check it out!

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