Trusted Dynamics 365 to Zendesk data migration service
Encoded communications, secure servers, modern authorization ways
Automated process, zero downtime, avoiding any workflow pauses
Bargain pricing to provide a function + fee balance
Customers across various areas lean on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by reviewing Source data, procedures, and integrations. Review data filtering and field mapping to the Target. Set up a migration scenario, involving the framework and user coaching.
Security and Compliance Review
Verify data complies with safety regulations. Grant permissions and access controls to protect the migration.
Migration
Data Mapping and Customization
Align data fields amongst the Source and Target. Opt for automated custom options from the list or request particular customization for the record replication.
Demo Migration
Set up a trial Demo to see how the transition solution functions. Review results and adjust settings as needed.
Data Verification
Review all transferred data in the Target is genuine, complete, and properly formatted.
Full Data Migration
Transfer all selected data, encompassing tickets, contacts, attachments, and linked data.
Delta Migration
Capture any new or updated data that altered for the duration of the Full data movement.
Interval Migration*
Data movement can be paused and resumed to accommodate your timeline, with no downtime. You can pause up to five times for five days each, arranged by our sales team during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Deactivate the Source if necessary and save data backups.
What Records Can You Migrate from Dynamics 365 to Zendesk ?
With Help Desk Migration Wizard, you can efficiently import or export huge portions of various data types to or from Dynamics 365 to Zendesk. Take a look the set of record types you can import or export incorporating automation service by yourself from tech experts.
Do you require specific Dynamics 365 to Zendesk migration demands?
Let's discuss your specific needs for a unique data import.
| Dynamics 365 entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Accounts | Organizations | |
| Contacts | Customers | |
| Cases | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Sections | |
| Knowledge articles | Articles | |
Why migrate with Help Desk Migration?
Your business is built on data, and your customers’ history intact is essential:. Migrating with Help Desk Migration guarantees:
Zero downtime
Stay operational while migrating. Your processes won’t miss a beat, so you can continue helping customers without missing a beat.Increased efficiency
The automated, secure Migration Wizard makes data transfers effortless. Simple data mapping of standard and custom fields.Organized ticket retrieval
The Migration Wizard transfers your tickets and related data, keeping everything organized as it was.Personalized support
Need help? Our support agents has got your back via live chat, email, or phone whenever you require it.Detailed data transfer planning
Our experts will create a robust plan for your data import that covers all the points, so everything runs easily. This way, you can bypass any issues during the migration, and your data will be secured.Pre-built options and customizations
Customize your migration with automated options. If you need specific adjustments, like data filtering or changing the field type, we’re here to take care you transfer data how you need it.
How Does Dynamics 365 to Zendesk Data Migration Go?
You can perform data migration in five simple steps, applying our automated migration service. However, if you have unique needs or a special data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Dynamics 365 to Zendesk Move
with These Features
Receive a tailored data replication experience that aligns your company’s needs. The Help Desk Migration service offers features to help you to succeed your customer service records transfer in the smooth route.
Create a new tag to the migrated tickets
Are you going to run a source help desk tool during data migration? To lessen chaos, take advantage of extra tags to the migrated tickets to mark out them from the left ones.
Demo with custom data: Choose 20 entities for migration
Don't waste your time on guessing. Make sure you recognize completely what the entities will look like after you’ve copied them. Our Demo with custom data empowers you handpick 20 entities for a test import.
Import newest records first
Opt for this feature to import your newest records in a chronological order, from most recent to oldest. This out-of-the-box option is applicable to Full Migrations.
Focus on your core tasks. We'll take care of the heavy lifting
Our automated migration tool delivers a productive solution, whether you’re importing your customer support operations from Dynamics 365 to Zendesk. With just a couple of clicks, your support service platform will be ready to work on a future system — no need to suffer any break!
Data migration with confidence
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We support highest business data protection using established runthrough, with regulatory compliance, proper server preserving, and regular security scans.
Go with the migration service that customers praise
Thousands of efficient data import and exports and a lot of awards and inspiring feedback can confirm the quality of Help Desk migration service. What’s more, we enlarge our feature list. Help Desk Migration team go to improve our solution and move forward novel features to handle we’re covering nearly all of your data import needs.
Use comprehensive mapping to cover all your needs
Help Desk Migration service will spare you from copy-pasting help desk data or making missing fields throughout Dynamics 365 to Zendesk migration. So you can map typical and custom-made ticket fields, or otherwise change your data import and export right away our Migration Wizard. This will retain the starting structure of your records effortlessly on your part.
Choose a convenient time for data migration
Choose the most convenient time to set up and launch the help desk data import operation. On top of that, our Delta function will allow you to export the most recently changed data entities once the historical customer service data was moved. Then, relax and allow our service make the rest.
Work with a support representatives you can fully count on
Are you fighting challenges with your Supported Platform data import and export? Greenlight Help Desk Migration service representatives take a closer look at your issue. With lots of well-done data import and export familiarity, they can sort out any issue linked with your help desk migration or even present assistance along the whole record migration.
Your Help Desk Data Import and Export is the Whole Way Along
Help Desk Migration solution comes with every import functions with no compromising on security. We commit to the up-to-date recommendations, set regular advancements, and consistently scan all facilities.
We enforce a stringent 2FA access policy
Help Desk Migration Wizard uses 2FA access. On top of that, only your agents with admin rights can import your Dynamics 365 data. With these safety measures in order, you won’t have to worry about information leakage.
3-level business data safety
Help Desk Migration enables three layers of records safety. At the physical layer, we shield our data hosting facilities from logical and physical intrusion. At the app layer, we block any illegal access to your data on our platform. And, last but not least, on the network layer, we secure our networks against cyber abuse.
We follow industry-standard fundamentals
We secure your business records based on all essential security principles. Help Desk Migration service carries an broad list of compliance, and we continue expanding it. At the moment, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.
What is the cost of your Dynamics 365 to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Dynamics 365 to Zendesk? The price will largely build upon the records volume you need to migrate, the complexity of your requirements, and the features you’ll select or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceReviews inspires us improve our solution: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Your Trusted Zendesk Import Partner Service
When it comes to Zendesk import and Zendesk data migration, Help Desk Migration is your trusted partner. Our robust Zendesk data importer streamlines the entire process, offering a comprehensive suite of Zendesk import solutions. From initiating Zendesk CSV import to meticulous custom field mapping, including custom user field and custom organization field integration, we've got your data transition needs covered.
Our dedication to preserving the integrity of your data, including email addresses and business rules, is evident in our meticulous Zendesk import process. Our user-friendly import app is designed with various import types and options in mind, making Zendesk import automation a breeze. Whether managing extensive CSV data files, executing ticket imports, optimizing bulk user and organization imports, or exploring additional import types, Help Desk Migration ensures a seamless transition.
Discover the convenience of our bulk import feature and fine-tune your Zendesk import with the bulk user import option. Trust Help Desk Migration for a hassle-free Zendesk data migration experience.
These expanded passages include a more comprehensive use of the specified keywords, providing a detailed description of Help Desk Migration's Zendesk import and data migration services.
Complete Dynamics 365 to Zendesk Migration in a Few Clicks
Export your business records from Dynamics 365 to Zendesk smoothly with no disrupting from what actually matters — putting right your clients’ inquiries. Our tool handles all the work behind the scenes whilst you simply enjoy respond to your clients queries your selected platform.
More additional resources about data migration
Want to learn more? Our help section is constantly updating information on customer service advancement and help desk data migration. Check it out!
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