Reliable Dixa to Freshservice data migration services
Encrypted dialogues, secure servers, modern authorization approaches
Automated process, don't have downtime, reduced workflow drops
Flexible pricing to provide a feature + rate balance
Companies across various areas rely on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by reviewing Source data, modus operandi, and applications. Examine data cleansing and field mapping to the Target. Produce a replication scenario, that covers the schedule and employee training.
Security and Compliance Review
Ensure data complies with safety regulations. Establish permissions and access settings to safeguard the replication.
Migration
Data Mapping and Customization
Map data fields amongst the Source and Target. Decide on in-built custom features from the menu or request particular customization for the data movement.
Demo Migration
Do a free trial Demo to see how the movement app functions. Spot results and change mapping as needed.
Data Verification
Ensure all moved data in the Target is correct, fully captured, and adequately organized.
Full Data Migration
Migrate all selected data, encompassing tickets, contacts, attachments, and associated records.
Delta Migration
Capture any new or updated data that changed for the time of the Full data replication.
Interval Migration*
Data migration can be paused and resumed to suit your outline, with no service disruption. You can halt up to five times for five days each, arranged by our sales crew during work hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Deactivate the Source if needed and ensure data backups.
What Data Can You Import from Dixa to Freshservice ?
With our Migration tool, you can efficiently migrate significant portions of varying data entities to or from Dixa to Freshservice. Inspect the parameters of record types you can migrate making use of automation by yourself from tech experts.
Do you have particular Dixa to Freshservice migration requirements?
Let's discuss your requirements for a nonstandard data migration.
| Dixa objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Agents and admins | Agents | |
| Users | Requesters | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate data without disruption - maintain workflows operational and serve customers continuously.Enhanced efficiency
Effortlessly shift data and set up default and tailored fields with the out-of-box Migration Wizard.Streamlined ticket transmiting
The Migration Wizard moves tickets and all connected records, maintaining the data structure unchanged on the Target.Dedicated support service
Our support team is available to guide you through chat, email, or phone.Comprehensive import planning
Our team will establish a comprehensive plan for data import, guaranteeing a hassle-free process and protected records.Pre-built options and customizations
Choose pre-built options or seek customization, and we'll guarantee your data is preserved.
How Does Dixa to Freshservice Data Migration Work?
Our automated migration tool empowers you export and import records in a few simple moves. However, if you have unique needs or a special data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Dixa to Freshservice Import
with These Features
Get a smooth data replication experience that aligns your business needs. The Help Desk Migration service delivers functions to handle you to complete your support service data transfer in the secure and automated way.
Skip attachments
Does your new platform offer definite data storage? Omit attachments, particularly if your historical support service data doesn’t suffer a loss of its value without them. The data migration time will scale down significantly.
Add a new tag to the migrated tickets
Are you going to use a current platform during data export? To get rid of mess, add tags to the migrated tickets to separate them from the remaining ones.
Import inline images as attachments
Migrate the images embedded into tickets as attachments. The data import and export time might take more time, but the images will be moved to a future support service platform.
Test drive our Demo with custom records by transferring 20 entities
If you require to check how certain entities will look like in the new support service platform, run this free custom Demo and hand-pick 20 entities for a import.
Migrate newest records first
Select this option to import your most recent records in a chronological order, from newest to oldest. This automated capability is applicable to Full Migrations.
Stay focused on your crucial tasks. We'll take the heavy lifting
Our automated migration tool provides a powerful solution, whether you’re importing your customer support operations from Dixa to Freshservice. With just a couple of clicks, your help desk system will be ready to perform on a chosen system — no need to suffer any interruption!
Data migration meets security standards
Our Migration Wizard ensures your customer service data is safe throughout the import or export process. To take care of the highest safety of your support service records whether they are in migration or at rest, we implement valid practices. Here is included handling approved security scans, keeping our servers safe, following different commands, and more.
Choose the migration app that customers love
Thousands of successful data import and exports and plenty of awards and positive commentaries can guarantee the quality of Help Desk migration service. And our striving towards high standard does not hold there. Going back to Help Desk Migration's mission is to encompass all your data migration requests, we keep getting better our tool and frequently advance it with fresh options.
Enjoy easy mapping to cover all your needs
Free yourself from the laborious load of adding wanted data types or help desk data at the time of Dixa to Freshservice migration. Now you can map typical and custom-made data fields, or otherwise adjust your data import and export right away our migration app. This will leave unchanged the native structure of your data with no effort on your part.
Choose a appropriate time for data migration
Get going by the help desk migration whenever it fits into your workflow. Get going by moving historical data and continue with set up the Delta migration function to import your during migration changed tickets. Then, relax and allow our Migration Wizard make the rest.
Communicate our tech-savvy support representatives
Are you facing hardships with your Supported Platform data migration? Greenlight Help Desk Migration customer support team explore your task. With years of well-done data export/import involvement, they can settle any task linked with your help desk migration or even supply guidance during the whole data import and export.
Your Help Desk Data Import or Export is the Whole Way Through
Using Help Desk Migration tool, you’ll never have to worry about security of valuable data. We commit to the latest recommendations, run regular improvements, and unfailingly scan all servers.
We use a rigid 2FA access policy
Our Migration Wizard uses 2FA access. Besides, your company representatives can only migrate Dixa records if they got admin access. Collect, these safety measures terminate the dangers of data leakage.
3-level business data security
Help Desk Migration comes with three layers of business data security. At the physical layer, we safeguard our data hosting equipment from any breach. At the application layer, we exclude any unlawful access to your data on our service. And, last but not least, on the network layer, we protect our networks from cyber abuse.
Meet safety principles
We secure your records based on all essential security levels. Help Desk Migration possesses an vast list of compliance, and we continue growing it. Presently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
How much does Dixa to Freshservice data migration cost?
How much will you need to invest in the switch from Dixa to Freshservice? The price will largely depend on the business data volume you require to transfer, the complexity of your demands, and the options you’ll use or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback motivates us improve our service: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Full Dixa to Freshservice Migration in a Few Clicks
Migrate your business data from Dixa to Freshservice without trouble and with no disturbing your utmost goal of settling your customers’ inquiries.
More additional resources about data migration
Interested to learn more? Our help section is full of information on support service advancement and help desk software import and export. Check it out!
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