Dixa to Freshservice
migration service
Effortless , no special expertise or coding required. A complete Dixa to Freshservice data migration tool.
Dixa to Freshservice
Your best tool for Dixa to Freshservice data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.Effortless procedure
You don’t have to bother about scripting or continuously watch each piece of info transferred.
Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.
Security is paramount
Information is everything which is why we developed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You control the process
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to pick what goes where, when it starts, and how.
Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from Dixa to Freshservice
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Freshservice.Next
Maintained connectivity between object and people
When migrating your data from Dixa to Freshservice we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dixa to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dixa to Freshservice work
-
Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Dixa to Freshservice.
-
Connect Dixa
Fill in the form with required credentials to allow our data migration tool to fetch records from your current help desk.
-
Link Freshservice
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Freshservice all data
When everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from Dixa to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Freshservice import
Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…