Deskpro to Help Scout data migration made easy
Encoded communications, secure servers, newest authorization methods
Automated approach, no downtime, no workflow pauses
Flexible pricing to provide an opportunity + charge balance
Companies across various areas rely upon our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by reviewing Source records, workflows, and apps. Examine data cleaning and field mapping to the Target. Develop a replication strategy, that encompasses the outline and user training.
Security and Compliance Review
Verify data complies with safety regulations. Set permissions and access settings to secure the replication.
Migration
Data Mapping and Customization
Align data fields amongst your Source and Target. Pick pre-built custom capabilities from the set or request certain customization for the record transmit.
Demo Migration
Set up a trial Demo to see how the transmit tool operates. Spot outcomes and change settings as needed.
Data Verification
Ensure all migrated data in the Target is accurate, fully captured, and appropriately organized.
Full Data Migration
Shift all required data, covering tickets, contacts, attachments, and closely connected information.
Delta Migration
Net any newest or updated data that tweaked at the time of the Full data transfer.
Interval Migration*
Data replication can be interrupted and resumed to align with your timeline, with zero interruption. You can halt up to five instances for five days each, managed by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Deactivate the Source if required and save data backups.
What Sorts of Entities Can You Migrate from Deskpro to Help Scout ?
With Help Desk Migration Wizard, you can efficiently import and export sizable amount of varying records entities to or from Deskpro to Help Scout. Here’s the details of entities you can import or export using automated tool without any assistance from tech service reps.
Do you have nonstandard Deskpro to Help Scout migration needs?
Let us know you need a personalized data migration.
| Deskpro entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Teams | Teams | |
| Agents | Users | |
| Organizations | Companies | |
| Peoples | Customers | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Folders | Categories | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data effortlessly - keep workflows intact and assist customers without delays.Increased efficiency
Easily migrate data and set up predefined and personalized fields with the intelligent Migration Wizard.Organized ticket transfer
The Migration Wizard replicates tickets and all related records, keeping the data structure unalterred on the Target.Personalized support
Our support reps is prepared to help you via chat, email, or phone.Thorough transfer planning
Our migration experts will create a comprehensive plan for data import, ensuring a seamless process and safe records.Flexible customizations
Choose pre-designed options or seek specific adjustments, and we'll verify your data is correct.
How Does Deskpro to Help Scout Data Migration Work?
You can do records import in five simple actions, with our automated migration solution. However, if you have special demands or a non-standard data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Deskpro to Help Scout Move
with These Options
Receive a tailored data replication experience that aligns your business preferences. The Help Desk Migration service provides functionalities to empower you to achieve your support service records movement in the most suitable route.
Omit attachments
Does your future help desk solution provide limited data storage? Bypass attachments, particularly if your current support data drop none of its value without them. The migration time will decrease greatly.
Create a extra tag to the migrated tickets
Are you going to use a current help desk system during data import? To avoid disorder, add extra tags to the migrated tickets to identify them from the remaining ones.
Migrate inline images as attachments
Export the images fixed into tickets as attachments. The data import and export time might be longer, but the images will stay along on a future customer service tool.
Test drive our Demo with custom records by exporting 20 entities
If you expect to check how handpicked entities look like in the expected help desk solution, run this free custom Demo and hand-pick 20 entities for a free test.
Import newest records first
Select this castomization to import your newest records in a chronological order, from most recent to oldest. The capability applies only to Full Migration.
Don’t allow data migration to lead away you from your goals
Our automated migration tool provides an effective solution, whether you’re migrating your help desk operations from Deskpro to Help Scout. With just a few clicks, your support service solution will be ready to work on a chosen solution — no need to suffer any break!
Data import and export with confidence
Our Migration Wizard handles your customer service data is safe throughout the import process. We present supreme records defence using established procedures, including regulatory compliance, suitable server safekeeping, and approved security analysis.
Choose the migration service that customers recommend
With multiple successful data imports under our belt, Help Desk migration service has gained plenty of service-associated awards and inspiring reviews. On top of that, we keep improving. Since our aim is to involve all your import and export requests, we continue developing our app and constantly add to it with useful capacity.
Use intuitive mapping to cover your most complex needs
Help Desk Migration service will relieve you from copy pasting records or setting not included data types along Deskpro to Help Scout migration. Help Desk Migration tool enables you map entities and adapt your data import and export. This will preserve the original structure of your data effortlessly on your side.
Pick a convenient time for data migration
Begin by the help desk data import anytime it fits into your business processes. Moreover, Help Desk Migration Delta migration opportunity will let you to export the currently changed data after the historical business data was imported. Then, relax and let our migration app make the rest.
Talk to our proficient support agents
Are you fighting tasks with your Supported Platform migration? Let our customer support pros check your obstacle. With multiple expertise importing data, our representatives are well-prepared to ensure a well-done import/export of your support data.
Your Help Desk Data Import is Secured at Each and Every Step
Help Desk Migration solution offers every migration functions without damaging on safety. We commit to the fresh standards, set constant advancements, and unfailingly scan all systems.
We enforce a stringent 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. Additionally, your business reps can only migrate Deskpro records if they got admin access. With these safety functions in place, you won’t have to worry about information leakage.
We employ 3-layer
Help Desk Migration ensures three layers of data safety. At the physical level, we defense our hosting equipment from logical and physical breach. At the app level, we prevent any illegal log in to your business data on our platform. And, last but not least, on the network layer, we secure our networks from digital harm.
Compliance with security fundamentals
We secure your business records based on all essential security levels. Help Desk Migration holds an extended set of compliance, and we keep expanding it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
What is the cost of your Deskpro to Help Scout data migration?
And now to the burning question. How much will it cost to switch from Deskpro to Help Scout? The price will largely lean on the records volume you want to transfer, the complexity of your specifications, and the options you’ll use or custom work you’ll ask for. Set a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews inspires us upgrade our tool: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Complete Deskpro to Help Scout Migration in a Few Clicks
Export your data from Deskpro to Help Scout with ease without disarranging from what truly matters — settling your clients’ matters. Help Desk Migration Wizard makes all the work behind the scenes while you simply enjoy respond to your clients tickets your selected platform.
Get more information about data migration
Willing to learn more about help desk platforms import and customer service improvement? Look at our knowledge base.
How Free Ticketing System Can Improve Your Сustomer Support on a Budget
Each successful customer service depends on the efficiency of its ticketing software. Whether ...
Spiceworks Desktop vs Spiceworks Cloud: What’s the Difference?
One of the Spiceworks help desk versions is shutting down on December 31. ...
Exploring Jira Service Management Alternatives: Choose the Right ITSM
Looking for a Jira Service Management alternative? We’ve got several reasonable options for ...