Database to Freshdesk data migration made painlessly
Encrypted dialogues, safe servers, advanced authorization mechanisms
Automated method, never get downtime, reduced workflow drops
Bargain pricing to provide a feature + cost balance
Customers among different niches pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by reviewing Source data, operations, and applications. Review data cleaning and field alignment to the Target. Create a replication scenario, involving the outline and support reps training.
Security and Compliance Review
Confirm data complies with safety regulations. Establish permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Connect data fields amongst the Source and Target. Define in-built custom options from the set or ask for specific customization for the record replication.
Demo Migration
Do a free trial Demo to figure out how the movement service works. Review outcomes and alter settings as needed.
Data Verification
Review all replicated data in the Target is correct, complete, and adequately formatted.
Full Data Migration
Move all selected data, including tickets, contacts, attachments, and associated records.
Delta Migration
Catch any new or updated data that changed during the Full data transmit.
Interval Migration*
Data transfer can be paused and restarted to suit your outline, with no service disruption. You can pause up to five instances for five days per pause, coordinated by our sales crew during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Deactivate the Source if needed and store data backups.
What Types of Data Can You Migrate from Database to Freshdesk ?
With our Migration tool, you can with no bother migrate solid volumes of various records types to or from Database to Freshdesk. Review the list of record types you can import or export using automation without extra guidance from tech support agents.
Do you require distinguishing Database to Freshdesk import requirements?
Let us know about a personalized data import.
| Database objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Staffs | Agents | |
| Companies | Companies | |
| Contacts | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Sections | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Shift data without interruption - maintain workflows operational and assist customers continuously.Enhanced efficiency
Seamlessly shift data and set up default and tailored fields with the intelligent Migration Wizard.Easy ticket movement
The Migration Wizard moves tickets and all connected records, maintaining the data structure unchanged on the Target.Always here for you
Our support agents is set to support you through chat, email, or phone.Detailed replication framework
Managers will establish a comprehensive plan for data import, guaranteeing a smooth process and secure data.Custom options available
Pick pre-built options or seek customization, and we'll guarantee your data is correct.
How Does Database to Freshdesk Data Migration Go?
You can perform records migration in five simple actions, using our automated migration service. However, if you have unique needs or a special data structure, feel free to select a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Database to Freshdesk Import
with These Opportunities
Have a smooth data transfer experience that aligns your company’s requirements. The Help Desk Migration service offers functionalities to assist you to succeed your support service records transmitting in the most suitable way.
Choose a new tag to the imported tickets
Apply tags to the moved tickets — just like that, you won’t blend them with those remaining. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Don’t let data migration to distract you from your business
Our automated migration service provides an efficient app, whether you’re importing your customer support operations from Database to Freshdesk. With just a few clicks, your support service platform will be live on a future system — no need to bear any stoppage!
Data import meets security standards
Our Migration Wizard covers your customer service data is secure throughout the import or export process. To ensure the maximal security of your help desk data whether they are in migration or at rest, we use proven procedures. These contain handling proper security analysis, retaining our servers protected, meeting several commands, and more.
Go with the migration app that customers love
Thousands of efficient migrations and many awards and positive commentaries can confirm the high standard of Help Desk migration service. And our aspiration for high standard does not hold there. We continue to advance our Migration Wizard and offer new options to ensure we’re including all your data migration requests.
Apply straightforward mapping to deal with all your needs
Our app will set you free from copypasting data entities or creating missing data types throughout Database to Freshdesk migration. So now you can map typical and custom data fields, or otherwise change your data import and export right away our migration service. You get to preserve the structure of your business data with minimum job.
Select a appropriate time for data migration
Get going by the help desk data migration anytime it fits into your operations. Get going by moving historical records and then set up the Delta migration function to move your during migration changed records. Then, relax and allow our migration app do the rest.
Work with a support agents you can fully count on
Are you having issues with your Supported Platform data migration? Help Desk Migration support team is in place to guide you with any obstacles. With lots of experience importing data, Help Desk Migration team are well-skilled to guarantee a accomplished import of your support data.
Your Help Desk Data Migration is Protected at Every Stage
Help Desk Migration app comes with every import features without compromising on safety. We commit to the latest recommendations, run proper upgrades, and consistently check all systems.
We apply a rigid 2FA access policy
Our Migration Wizard guards your business records from illegal getting access with 2FA authentication. Moreover, your company representatives can only import from Database data if they got admin rights. Collect, these safety measures eliminate the risk of information leak.
We apply 3-layer
We deliver three levels of business data security: physical (we take care of our hosting facilities against any intrusion), network (we take care of our networks against cyber harm), and app (we take care of your data within our data migration platform from unauthorized log in).
We follow protection fundamentals
We take care of your records based on all critical security standards. Help Desk Migration has an vast list of compliance, and we continue growing it. At the moment, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
How much does Database to Freshdesk data migration cost?
How much will you need to invest in the switch from Database to Freshdesk? The price will largely depend on the business data volume you require to migrate, the complexity of your specifications, and the features you’ll choose or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback motivates us level up our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Database to Freshdesk Migration in a Couple Clicks
Export your records from Database to Freshdesk painlessly without disturbing from what truly matters — putting right your customers’ concerns. Our app handles all the work behind the scenes whilst you simply enjoy respond to your customer queries your chosen platform.
Find out more additional resources about data import
Willing to learn more about help desk platforms migration and support service upgrading? Look at our help section.
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