Reliable CSV to Freshservice data migration services
Encrypted conversations, secured servers, modern authorization approaches
Automated approach, never get downtime, avoiding any workflow pauses
Fair charging to provide a feature + rate balance
Businesses among many areas rely on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by reviewing Source data, modus operandi, and integrations. Evaluate data cleaning and field alignment to the Target. Make a migration plan, that covers the framework and agent coaching.
Security and Compliance Review
Confirm data adheres to safety regulations. Grant permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Connect records fields amongst the Source and Target. Decide on automated custom features from the set or ask for particular tailored adjustments for the record movement.
Demo Migration
Run a test Demo to view how the movement app functions. Examine outcomes and modify mapping as necessary.
Data Verification
Verify all replicated data in the Target is genuine, fully captured, and properly structured.
Full Data Migration
Transmit all selected data, encompassing tickets, contacts, attachments, and associated data.
Delta Migration
Net any new or updated data that changed for the time of the Full data movement.
Interval Migration*
Data transmit can be paused and continued to suit your timeline, with no downtime. You can stop up to five instances for five days per pause, arranged by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Deactivate the Source if needed and save data backups.
What Data Can You Import from CSV to Freshservice ?
With our Migration service, you can effortlessly migrate significant portions of diverse records entities to or from CSV to Freshservice. Check out the selection of records you can migrate incorporating automated service without extra guidance from tech experts.
Do you need certain CSV to Freshservice import or export demands?
Let us know you need a customized data migration.
| CSV objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Departments | Groups | |
| Agents | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
| Changes | Changes | |
| Problems | Problems | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
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Without downtime
Transfer records without interruption - preserve workflows operational and support customers without hassle. -
Enhanced efficiency
Seamlessly transfer data and set up default and personalized fields with the automated Migration Wizard. -
Easy ticket movement
The Migration Wizard shifts tickets and all associated records, ensuring the data structure unchanged on the Target. -
Always here for you
Our support agents is set to support you using chat, email, or phone. -
Detailed replication strategy
Our migration experts will develop a comprehensive plan for data import, providing a hassle-free process and protected records. -
Flexible customizations
Select pre-built options or seek customization, and we'll guarantee your data is accurate.
How Does CSV to Freshservice Data Migration Perform?
Our automated migration solution allows you export and import records in a few simple steps. However, if you have special requirements or a distinct data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your CSV to Freshservice Migrate
with These Opportunities
Have a seamless data transmition experience that aligns your business needs. The Help Desk Migration service delivers functionalities to handle you to complete your customer service records transmitting in the smooth way.
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Bypass attachments
Does your desired help desk system enable small data storage? Omit attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will shorten greatly.
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Choose a new tag to the exported tickets
Are you going to work a source help desk system during data export? To lessen mistakes, take advantage of extra tags to the migrated tickets to mark out them from the left ones.
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Import inline images as attachments
Don’t want to leave behind images added into the tickets? You can migrate them to the expected help desk system as attachments.
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Test drive our Demo with custom records by transferring 20 entities
If you require to check how certain entities will look like in the new help desk platform, launch this free custom Demo and choose 20 entities for a free test.
Don’t greenlight data migration to mislead you from your work
Whether you’re importing from CSV to Freshservice, apply our automated migration solution. It will permit you to import all your records to a chosen system in just a couple of clicks. Thus, you can get your import or export finished quickly without putting crucial tasks without putting it off.
Data import and export with security standards
Help Desk Migration Wizard covers your customer service data is safe throughout the migration process. To guarantee the supreme safety of your support service records whether they are in migration or at rest, we apply proven procedures. These include running approved security audits, reserving our servers safe, obeying many regulations, and more.
Use the migration tool that customers love
With numerous efficient data exports performed by us, Help Desk migration service has earned lots of service-associated awards and approving mentions. And our striving towards excellence does not end there. For our mission is to encompass all your data import requests, we keep growing our app and frequently advance it with fresh features.
Apply straightforward mapping to handle all your needs
Our solution will set you free from copypasting business data or making absent data types at the time of CSV to Freshservice migration. Our app enables you map record fields and adapt your data migration. You sustain the structure of your data with minimum job.
Pick a suitable time for data migration
Start by the help desk migration anytime it fits into your workflow. Start by importing historical records and continue with set up the Delta migration opportunity to import your most recently updated tickets. Then, relax and greenlight our service make the rest.
Communicate our tech-savvy support representatives
Don't fret about fighting tasks whilst running your Supported Platform data import. Our service pros is up for it to help you with any problems. With lots of successful data export/import expertise, they can settle any issue related to your help desk migration or even supply guidance along the whole data import and export.
Your Help Desk Data Import or Export is the Whole Way Through
Using Help Desk Migration tool, you’ll never have to worry about safety of valuable records. We constantly audit all systems and make improvements, so that your data is protected according to the recent recommendations.
We apply a strict 2FA access policy
Our Migration Wizard uses 2FA access. Besides, users can only export CSV records if they got admin access. Together, these safeguards avoid the risk of data leakage.
3-level business data safety
We provide three layers of business records protection: physical (we secure our hosting equipment against physical and logical attacks), network (we take care of our networks against cyber harm), and application (we protect your data within our migration service from unauthorized access).
Follow safety principles
We secure your data based on all integral security levels. Help Desk Migration holds an extensive portfolio of compliance, and we keep growing it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
How much does CSV to Freshservice data migration cost?
How much will you need to invest in the switch from CSV to Freshservice? The cost will largely depend on the records volume you need to move, the complexity of your specifications, and the options you’ll choose or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us level up our service: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
All-packed CSV to Freshservice Import in Several Clicks
Migrate your records from CSV to Freshservice with ease and with no disordering your top objective of settling your customers’ matters.
Get more guides about data import and export
Interested to get more? Our help section is constantly updating information on support service advancement and help desk business data import. Take a look at it!
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