ServiceNow to Gorgias data migration done painlessly
Encoded chats, safe servers, advanced authorization approaches
Automated method, zero time-out, excluded workflow drops
Deal charging to guarantee a function + rate balance
We’ve earned the authority of customers among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by determining Source records, modus operandi, and apps. Examine data cleansing and field matching to the Target. Formulate a movement strategy, that consists of the agenda and employee training.
Security and Compliance Review
Make sure data adheres to security requirements. Configure permissions and access settings to secure the transmit.
Migration
Data Mapping and Customization
Match records fields among your Source and Target. Decide on pre-built custom settings from the menu or discuss particular tailoring for the data transfer.
Demo Migration
Start a free test Demo to check how the transfer app works. Analyze outcomes and adapt mapping as you wish.
Data Verification
Check all transferred records in the Target is precise, fully captured, and appropriately organized.
Full Data Migration
Replicate all selected records, including tickets, contacts, attachments, and correlated information.
Delta Migration
Catch any new or updated records that altered for the time of the Full data transfer.
Interval Migration*
Data transition can be paused and restarted to match your outline, with zero interruption. You can halt up to five instances for a duration of five days each, arranged by our sales team during business hours.
Post-Migration Phase
Go Live
Present the Target for all users. Turn off the Source if necessary and store data backups.
What Types of Data Can You Import from ServiceNow to Gorgias ?
With Help Desk Migration app, you can with ease import or export significant volumes of different records entities to or from ServiceNow to Gorgias. Examine the set of entities you can import applying automated service without extra assistance from tech representatives.
Do you look for especial ServiceNow to Gorgias import inquirements?
Let's discuss your requirements for a nonstandard data import.
| ServiceNow entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Users(admins) | Agents | |
| Users | Customers | |
| Incidents | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Import records seamlessly - ensure workflows efficient and serve customers effectively.Increased efficiency
Quickly move data and arrange standard and tailored fields with the out-of-box Migration Wizard.Seamless ticket retrieval
The Migration Wizard imports tickets and all linked data, preserving the data structure consistent on the Target.Expert support
Our support crew is ready to assist you by means of chat, email, or phone.Effective migration framework
Managers will formulate a well-defined plan for data import, securing a hassle-free process and secure data.Custom options available
Decide on pre-built options or inquire about personalization, and we'll make sure your data is preserved.
How ServiceNow to Gorgias Data Migration Works
Our automated migration app greenlights you import and export data in a few simple actions. If you’re dealing with a elaborate data structure, feel free to select our custom method. We’re all set to satisfy your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your ServiceNow to Gorgias Export
with These Functions
Acquire a automated data transfer experience that matches your business requirements. The Help Desk Migration service brings functions to aid you to complete your customer service data transfer in the painless approach.
Leave behind attachments
Does your targeted help desk system deliver compact data storage? Skip attachments, particularly if your historical support service data drop none of its value without them. The data migration time will shorten considerably.
Apply a new tag to the imported tickets
Apply tags to the moved tickets — in such a way, you won’t blend them with those left. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Give a try to our Demo with custom records by moving 20 entities
If you want to see how particular entities look like in the destination customer service tool, schedule this free custom Demo and hand-pick 20 entities for a test.
Don’t greenlight data migration to distract you from your tasks
Whether you’re moving from ServiceNow to Gorgias, call into play our automated migration solution. It will help you to import all your data to a selected help desk system in just a few clicks. Thus, you will be able to receive your migration finished in a timely fashion without putting critical processes on the shelf.
Data import complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. We deliver supreme data guard incorporating tested procedures, along with regulatory compliance, accepted server safeguarding, and proper security scans.
Move ahead with the migration solution that clients praise
With a plenty of goal-achieved data migrations done by our Migration Wizard, Help Desk migration service has gained many service-associated awards and gratifying mentions. And our aspiration for high quality does not hold there. Going back to Help Desk Migration's calling is to cover most of your import and export requests, we continue advancing our solution and frequently advance it with fresh options.
Benefit from comprehensive mapping to deal with your most complex needs
Help Desk Migration tool will free your up from copy-pasting business data or creating lacking record types throughout ServiceNow to Gorgias migration. So now you can map starting and custom fields, or else adjust your data import and export right away our migration app. You sustain the system of your records with minimum work.
Select a fitting time for data import
Select the most fitting time to initiate the help desk import workflow. What’s more, Help Desk Migration Delta migration function will greenlight you to export the during migration updated records after the historical customer support data was exported. Then, relax and greenlight our platform make the rest.
Work with a support pros you can completely be sure of
Don't fret about facing hardships whilst performing your Supported Platform data import and export. Help Desk Migration customer service agents is in place to guide you with any setbacks. With lots of well-done data import and export familiarity, they can settle any challenge connected with your help desk migration or even arrange help throughout the whole data import and export.
Your Help Desk Data Import or Export is Secured at Every Stage
Employing Help Desk Migration tool, don't worry about security of critical data. We constantly check all facilities and make advancements, so that your business data is shielded based on the recent standards.
We employ a firm two-factor authentication policy
Help Desk Migration Wizard uses two-factor authentication. What’s more, only users with admin rights can export your ServiceNow records. With these security features in place, you don't worry about data leakage.
We apply Three-layer
We enable 3 levels of data safety: physical (we secure our hosting equipment against physical and logical intrusion), network (we protect our networks against digital abuse), and application (we take care of your business data within our importing platform against unlawful entry).
We satisfy safety levels
We protect your business data based on all required security fundamentals. Our Help Desk Migration service holds an extended list of compliance, and we continue expanding it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
What is the cost of your ServiceNow to Gorgias data migration?
And now to the burning question. How much will it cost to switch from ServiceNow to Gorgias? The cost will mostly build upon the business data volume you want to transfer, the complexity of your demands, and the options you’ll select or customizations you’ll request. Start a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us advance our solution: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Packed ServiceNow to Gorgias Import in a Couple Clicks
Import your business records from ServiceNow to Gorgias without trouble and without confusing your utmost goal of settling your clients’ concerns.
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