Fast & safe Gladly to Salesforce Service Cloud data migration services
Encoded chats, secure servers, leading authorization methods
Automated method, never get downtime, excluded workflow drops
Bargain charging to ensure a function + charge balance
Customers among various sectors trust our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by assessing Source records, workflows, and apps. Review data cleansing and field alignment to the Target. Produce a replication strategy, featuring the timeline and support reps training.
Security and Compliance Review
Verify data adheres to security standards. Configure permissions and access settings to secure the migration.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Select pre-built custom options from the menu or ask for particular customization for the data transition.
Demo Migration
Set up a free test Demo to see how the transfer tool functions. Review outcomes and modify mapping as needed.
Data Verification
Review all replicated data in the Target is precise, fully captured, and appropriately formatted.
Full Data Migration
Replicate all required data, involving tickets, contacts, attachments, and related information.
Delta Migration
Catch any newest or updated data that altered at the time of the Full data transition.
Interval Migration*
Data transition can be interrupted and resumed to match your outline, with zero interruption. You can pause up to five instances for five days per pause, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Decommission the Source if necessary and secure data backups.
What Records Can You Import from Gladly to Salesforce Service Cloud ?
With Help Desk Migration app, you can easily import or export big portions of various records entities to or from Gladly to Salesforce Service Cloud. Inspect the parameters of entities you can import implementing automation without extra assistance from tech service reps.
Do you require especial Gladly to Salesforce Service Cloud migration inquirements?
Let's discuss your requirements for a nonstandard data import.
| Gladly entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Customers | Contacts | |
| Conversations | Cases | |
Why transfer with Help Desk Migration?
No downtime
Shift records smoothly - ensure workflows running smoothly and serve customers without delays.Increased efficiency
Easily move data and map standard and tailored fields with the out-of-box Migration Wizard.Organized ticket movement
The Migration Wizard replicates tickets and all linked records, preserving the data structure intact on the Target.Personalized support
Our support reps is set to navigate you by means of chat, email, or phone.Thorough replication planning
Managers will formulate a clear plan for data import, securing a seamless process and protected data.Custom options available
Pick pre-designed options or request personalization, and we'll ensure your data is preserved.
How Does Gladly to Salesforce Service Cloud Data Migration Go?
You can perform records import in a few simple actions, using our automated migration app. If you’re managing a complex data structure, feel free to select our adjusted mode. We’re up for it to comply with your unique requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Gladly to Salesforce Service Cloud Export
with These Functionalities
Convey a automated data replication experience that corresponds your business needs. The Help Desk Migration service offers functions to aid you to complete your support service data import in the automated and secure mode.
Check out our Demo with custom records by moving 20 entities
Don't waste your time on guessing. Prove that you know absolutely how the entities look like after you’ve imported them. Help Desk Migration’s Demo with custom data greenlights you select 20 entities for a test export.
Import newest data first
Opt for this option to transfer your most recent records in a chronological order, from newest to oldest. This out-of-the-box capability is applicable to Full Migrations.
Don’t allow data migration to mislead you from your business
Whether you’re moving from Gladly to Salesforce Service Cloud, call into play our automated migration solution. It will help you to import or export all your records to a selected platform in just a couple of clicks. Thus, you will be able to receive your import or export done in a timely fashion without putting crucial tasks without putting it off.
Data import complies with security requirements
Help Desk Migration Wizard includes measures for ensuring your records is safe throughout the import process. We keep supreme customer service records guard applying tried procedures, along with regulatory compliance, proper server maintenance, and proper security examinations.
Go with the migration solution that customers praise
With multiple goal-achieved data import and exports done by our Migration Wizard, Help Desk migration service has gained plenty of service-associated awards and favorable mentions. And our goal of high quality does not hold there. As long as Help Desk Migration's objective is to contain nearly all of your import and export requirements, we keep improving our app and often strengthen it with neat capacity.
Use straightforward mapping to cover your most complex needs
Help Desk Migration tool will rescue you from copy-pasting records or making missing record types amidst Gladly to Salesforce Service Cloud migration. So you can map regular and custom data fields, or otherwise tweak your data import and export right away our Migration Wizard. You sustain the structure of your records with slight job.
Select a fitting time for data migration
Begin by the help desk data migration anytime it fits into your business processes. On top of that, our Delta option will greenlight you to export the during migration changed entities after the historical records was moved. Then, relax and greenlight our importing tool handle the rest.
Work with a support representatives you can completely rely on
Are you trying to cope with issues with your Supported Platform data import? Let Help Desk Migration support team check your task. With plenty of expertise migrating data, Help Desk Migration representatives are well-seasoned to guarantee a accomplished migration of your support data.
Your Help Desk Data Import is the Whole Way Along
Help Desk Migration solution ensures every migration features with no compromising on safety. We regularly check all systems and make improvements, so that your data is secured according to the up-to-date standards.
We enforce a firm 2FA authentication policy
Help Desk Migration Wizard secured your information from unauthorized getting access with two-factor authentication. Besides, users can only export Gladly data if they got admin rights. With these security measures in place, you won’t have to worry about data leakage.
3-level data security
We enable 3 levels of business data security: physical (we take care of our hosting facilities against physical and logical intrusion), network (we protect our networks against cyber attacks), and app (we secure your data within our importing and exporting solution against unauthorized log in).
We follow safety regulations
We secure your data based on all key security standards. Help Desk Migration carries an extended list of compliance, and we are expanding it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
What is the cost of your Gladly to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from Gladly to Salesforce Service Cloud? The cost will largely build upon the business data volume you want to migrate, the complexity of your demands, and the options you’ll use or custom work you’ll request. Start a Free Demo to check the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceReviews helps us elevate our solution: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Gladly to Salesforce Service Cloud Import in a Few Clicks
Import your records from Gladly to Salesforce Service Cloud painlessly without disarranging from what actually matters — setting right your customers’ inquiries. Our Wizard handles all the work behind the scenes when you simply enjoy using your new platform.
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