Dixa to Jira Service Management data migration made automatedly
Encoded communications, secured servers, modern authorization mechanisms
Automated method, no operations downtime, reduced workflow breaks
Reasonable pricing to provide an opportunity + cost balance
Brands across many areas rely on us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by reviewing Source data, operations, and integrations. Evaluate data cleaning and field alignment to the Target. Make a transition approach, that covers the outline and reps coaching.
Security and Compliance Review
Make sure data complies with safety regulations. Establish permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Match data fields amongst the Source and Target. Define automated custom options from the set or ask for particular personalization for the record movement.
Demo Migration
Run a trial Demo to view how the replication service works. Check outcomes and modify mapping as required.
Data Verification
Confirm all transmitted data in the Target is correct, complete, and properly structured.
Full Data Migration
Replicate all chosen data, encompassing tickets, contacts, attachments, and associated data.
Delta Migration
Catch any fresh or updated data that tweaked during the Full data migration.
Interval Migration*
Data transition can be halted and continued to cohere your schedule, with no downtime. You can stop up to five instances for five days per pause, arranged by our sales crew during work hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Deactivate the Source if required and secure data backups.
What Types of Records Can You Migrate from Dixa to Jira Service Management ?
With Help Desk Migration Wizard, you can effortlessly import and export solid volumes of varied records entities to or from Dixa to Jira Service Management. Check out the list of data entities you can migrate using automated tool without extra help from tech experts.
Do you want nonstandard Dixa to Jira Service Management import or export requirements?
Drop us a line for a custom data import.
| Dixa entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Agents and admins | Users | |
| Users | Customers | |
| Conversations | Issues | |
Why transfer with Help Desk Migration?
No downtime
Move data effortlessly - maintain workflows operational and aid customers seamlessly.Increased efficiency
Quickly migrate data and set up predefined and custom fields with the smart Migration Wizard.Seamless ticket migration
The Migration Wizard shifts tickets and all related records, maintaining the data structure unchanged on the Target.Expert support
Our support crew is equipped to help you through chat, email, or phone.Effective movement strategy
Managers will create a comprehensive plan for data import, guaranteeing a smooth process and secure data.Custom options available
Opt for automated options or seek specific adjustments, and we'll guarantee your data is on point.
How Does Dixa to Jira Service Management Data Migration Run?
You can perform records import in a few simple actions, with our automated migration app. If you’re managing a unique data structure, feel free to choose our custom mode. We’re ready to fulfill your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Dixa to Jira Service Management Move
with These Options
Leverage a tailored data transmition experience that aligns your company’s requirements. The Help Desk Migration service offers functionalities to handle you to accomplish your support service records transfer in the most suitable manner.
Leave behind attachments
Does your targeted support service platform provide definite data storage? Skip attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data import time will drop remarkably.
Apply a additional tag to the exported tickets
Are you going to work a current help desk tool during data export? To avoid disorder, take advantage of extra tags to the migrated tickets to differentiate them from the remaining ones.
Take advantage of the attachment option to Migrate inline images
Import the images fixed into tickets as attachments. The data import and export time might go up, but the images will never disappear along with the existing a destination customer service tool.
Demo with custom data: Handpick 20 entities for migration
Don't waste your time on doubts. Make sure you recognize completely what the entities will look like after you’ve exported them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test import.
Move newest records first
Choose this castomization to transfer your most recent records in a chronological flow, from most recent to oldest. This custom feature is exclusive to Full Migrations.
Don’t let data migration to distract you from your business
Our automated migration tool offers an efficient app, whether you’re importing your customer service operations from Dixa to Jira Service Management. With just a few clicks, your help desk system will be ready to work on a selected system — no need to suffer any delay!
Data import with confidence
The Migration Wizard will covers your data security during all phases of the migration process. To confirm the supreme safety of your data whether they are in import or at rest, we implement valid runthrough. Here is encompassed running regular security scans, keeping our servers safe, following numerous directs, and more.
Select the migration service that customers recommend
Lots of efficient data import and exports and plenty of awards and favorable mentions can vouch for the high quality of our migration service. Besides, we enlarge our feature list. We continue to get better our service and introduce fresh functioning to include measures for ensuring we’re meeting all your data migration requests.
Benefit from clear mapping to handle all your needs
Help Desk Migration service will relieve you from copy pasting data entities or creating wanted data types during Dixa to Jira Service Management migration. Now you can map standard and custom-made fields, or else change your data migration right away our migration service. This will sustain the native system of your records simply on your side.
Select a convenient time for data migration
Select the most convenient time to run the help desk migration process. Start by migrating historical records and continue with set up the Delta opportunity to import your most recently updated tickets. Then, relax and allow our migration service do the rest.
Work with a support pros you can fully count on
Don’t worry about facing challenges just as running your Supported Platform data migration. Our customer support pros is all set to work with you with any problems. With years of involvement importing support data, Help Desk Migration representatives are well-equipped to guarantee a well-done import/export of your records.
Your Help Desk Data Migration is Secured at Each Phase
Using Help Desk Migration solution, don't worry about safety of valuable data. We commit to the latest requirements, set proper advancements, and invariably scan all facilities.
We employ a stringent 2FA access policy
Our Migration Wizard shields your data from illegal getting access with two-factor access. Besides, only your company representatives with admin rights can migrate your Dixa data. Together, these safeguards prevent the risk of information leak.
We apply 3-layer
Help Desk Migration delivers three layers of business data protection. At the physical level, we shield our hosting equipment from any breach. At the app layer, we prevent any prohibited access to your data on our platform. And, finally, on the network layer, we protect our networks against digital attacks.
We fulfill industry-standard fundamentals
We secure your data based on all integral security levels. Our Help Desk Migration service has an extensive portfolio of compliance, and we are expanding it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.
What is the cost of your Dixa to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Dixa to Jira Service Management? The price will largely lean on the data volume you need to move, the complexity of your specifications, and the options you’ll choose or customizations you’ll ask for. Run a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceReviews inspires us upgrade our tool: Some thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Packed Dixa to Jira Service Management Migration in Several Clicks
Migrate your business records from Dixa to Jira Service Management simply with no disrupting from what really matters — sorting out your clients’ inquiries. Our service does all the work behind the scenes when you simply enjoy running customer service your chosen platform.
Find out more tips and tricks about data import and export
Want to learn more? Our help section is full of information on customer service improvement and help desk platforms import. Take a look at it!
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