Help Desk Migration partner of Intercom

Professional Deskpro to Intercom data migration service

Encoded communications, secured servers, advanced authorization ways

Automated process, never get downtime, excluded workflow pauses

Reasonable pricing to provide a feature + fee balance

Our customers

Customers across many sectors choose us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your replication by reviewing Source records, procedures, and applications. Review data cleaning and field alignment to the Target. Make a transition strategy, including the framework and user training.

Security and Compliance Review

Make sure data complies with safety regulations. Configure permissions and access controls to safeguard the migration.

Preparation

Migration

Data Mapping and Customization

Match data fields amongst your Source and Target. Opt for in-built custom options from the set or ask for particular personalization for the record migration.

Demo Migration

Initiate a trial Demo to view how the migration solution functions. Review outcomes and alter mapping as required.

Data Verification

Confirm all replicated data in the Target is precise, complete, and adequately formatted.

Full Data Migration

Transfer all chosen data, including tickets, contacts, attachments, and related records.

Delta Migration

Capture any fresh or updated data that changed for the duration of the Full data replication.

Interval Migration*

Data movement can be halted and continued to fit your timeline, with no service disruption. You can pause up to five instances for five days per pause, arranged by our sales crew during work hours.

Migration

Post-Migration Phase

Go Live

Present the Target for all support reps. Deactivate the Source if needed and store data backups.

Post-Migration Phase

What Data Can You Migrate from Deskpro to Intercom ?

With Help Desk Migration Wizard, you can effortlessly migrate huge portions of various records types to or from Deskpro to Intercom. Check out the selection of entities you can migrate incorporating automation service without extra guidance from tech support agents.

Do you want specific Deskpro to Intercom import or export inquirements?

Let's discuss your specific needs for a nonstandard data import.

Deskpro entitiesIntercom entities
Help desk
TeamsTeams
AgentsAdmins
OrganizationsCompanies
PeoplesUsers and leads
TicketsConversations
Knowledge Base
CategoriesCollections
FoldersSections
ArticlesArticles
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Move data smoothly - ensure workflows running smoothly and serve customers continuously.
  • Increased efficiency
    Quickly migrate data and set up default and personalized fields with the out-of-box Migration Wizard.
  • Seamless ticket movement
    The Migration Wizard transmits tickets and all related records, preserving the data structure intact on the Target.
  • Expert support
    Our support crew is set to navigate you by means of chat, email, or phone.
  • Effective replication strategy
    Our team will create a comprehensive plan for data import, securing a efficient process and protected data.
  • Pre-built options and customizations
    Opt for automated options or seek customization, and we'll ensure your data is preserved.

How Does Deskpro to Intercom Data Migration Run?

Our automated migration app lets you export and import data in five simple moves. If you’re trying to organize a complex data structure, feel free to choose our adjusted route. We’re in place to meet your unique demands.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your Deskpro to Intercom Move
with These Functionalities

Acquire a tailored data transmition experience that meets your company’s needs. The Help Desk Migration service offers functionalities to assist you to accomplish your support service records transmitting in the smooth mode.

  • Leave behind attachments

    Does your expected support service platform present compact data storage? Omit attachments, especially if your historical support service data lose no track of processes without them. The data import time will go down remarkably.

  • Apply a additional tag to the exported tickets

    Are you going to work a current help desk tool during migration? To lessen chaos, add tags to the imported tickets to identify them from the left ones.

  • Take advantage of the attachment option to Migrate inline images

    Import the images set in into tickets as attachments. The migration time might be longer, but the images will be moved to a new customer service tool.

  • Demo with custom data: Handpick 20 entities for migration

    Don't waste your time on doubts. Make sure you recognize exactly what the entities settle after you’ve copied them. Our Demo with custom data allows you appoint 20 entities for a test import.

  • Move newest records first

    Opt for this castomization to transfer your most recent records in a chronological flow, from most recent to oldest. The feature applies only to Full Migration.

Your Help Desk Data Import and Export is the Whole Way Through

Applying Help Desk Migration solution, don't worry about safety of valuable data. We commit to the up-to-date recommendations, make proper updates, and consistently audit all systems.

We employ a stringent 2FA authentication policy

Our Migration Wizard guards your business records from illegal getting access with two-factor access. What’s more, only users with admin rights can import your Deskpro data. With these security measures in place, you don't worry about information leakage.

3-level data safety

Help Desk Migration enables three layers of business records safety. At the physical layer, we shield our hosting facilities from any breach. At the app level, we block any illegal access to your records on our platform. And, last but not least, on the network layer, we secure our networks against cyber harm.

We fulfill industry-standard fundamentals

We take care of your business records based on all key security levels. Our Help Desk Migration service carries an vast set of compliance, and we continue enlarging it. At the moment, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.

What is the cost of your Deskpro to Intercom data migration?

And now to the burning question. How much will it cost to switch from Deskpro to Intercom? The price will largely depend on the records volume you require to migrate, the complexity of your specifications, and the features you’ll choose or customizations you’ll ask for. Run a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.

Run a Demo to get the price

Reviews inspires us elevate our service: Few words from our clients

Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Packed Deskpro to Intercom Migration in Several Clicks

Migrate your business records from Deskpro to Intercom with no bother and with no disrupting your utmost goal of settling your clients’ concerns.

More tips and tricks about data import and export

Willing to know more about help desk business data import and customer service ​​enhancement? Look at our knowledge base.

Exploring Jira Service Management Alternatives: Choose the Right ITSM

Looking for a Jira Service Management alternative? We’ve got several reasonable options for ...

ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You

Why should you look for ServiceNow alternatives? We all agree that smooth IT ...

Best Help Desk For Startups in 2024

Like many startups, there are many different service desk systems. The market is ...

Sign up