Autotask PSA to Freshservice data migration made easy
Encoded dialogues, secure servers, up-to-date authorization methods
Automated process, don't have downtime, excluded workflow pauses
Bargain pricing to ensure a function + charge balance
We’ve won the authority of businesses among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by assessing Source records, workflows, and applications. Examine data cleansing and field matching to the Target. Make a movement strategy, that covers the framework and reps training.
Security and Compliance Review
Verify data complies with security standards. Configure permissions and access settings to safeguard the transmit.
Migration
Data Mapping and Customization
Align data fields between your Source and Target. Select in-built custom options from the menu or discuss unique personalization for the data movement.
Demo Migration
Initiate a free trial Demo to see how the transfer tool works. Analyze outcomes and adapt mapping as required.
Data Verification
Review all moved data in the Target is precise, fully captured, and adequately organized.
Full Data Migration
Transfer all required data, consisting of tickets, contacts, attachments, and linked records.
Delta Migration
Capture any newest or updated data that altered at the time of the Full data transmit.
Interval Migration*
Data movement can be interrupted and resumed to match your timeline, with no service disruption. You can halt up to five instances for a duration of five days each, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Decommission the Source if necessary and protect data backups.
What Kind of Entities Can You Migrate from Autotask PSA to Freshservice ?
With Help Desk Migration tool, you can easily import or export big volumes of different records entities to or from Autotask PSA to Freshservice. Check out the set of entities you can migrate incorporating automated tool without extra assistance from tech pros.
Do you require distinguishing Autotask PSA to Freshservice migration inquirements?
Let us know you need a custom data import.
| Autotask PSA entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Resources | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Shift data smoothly - ensure workflows on track and aid customers continuously.Increased efficiency
Easily shift data and map standard and personalized fields with the smart Migration Wizard.Organized ticket transmiting
The Migration Wizard transmits tickets and all connected records, preserving the data structure unaffected on the Target.Personalized support
Our support reps is available to navigate you by means of chat, email, or phone.Thorough import planning
Our team will establish a clear plan for data import, securing a seamless process and secure data.Pre-built options and customizations
Pick pre-designed options or request personalization, and we'll confirm your data is on point.
How Does Autotask PSA to Freshservice Data Migration Go?
Our automated migration service empowers you export and import data in a few simple moves. If you’re dealing with a unique data structure, feel free to go with our customized mode. We’re up for it to comply with your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Autotask PSA to Freshservice Import
with These Functionalities
Receive a smooth data replication experience that aligns your business requirements. The Help Desk Migration service offers functions to handle you to accomplish your customer service data movement in the smooth manner.
Omit attachments
Does your expected help desk solution present compact data storage? Skip attachments, particularly if your historical support service data doesn’t suffer a loss of its value without them. The data import time will decrease considerably.
Create a extra tag to the migrated tickets
Are you going to work a source help desk platform during data migration? To lessen disorder, use tags to the exported tickets to identify them from the left ones.
Check out our Demo with custom records by moving 20 entities
Don't waste your time on guessing. Make certain you know entirely how the entities settle after you’ve copied them. Help Desk Migration’s Demo with custom data allows you handpick 20 entities for a test export.
Import newest records first
Select this option to move your most recent records in a chronological flow, from newest to oldest. This out-of-the-box option is exclusive to Full Migrations.
Don’t allow data migration to distract you from your business
Whether you’re moving from Autotask PSA to Freshservice, apply our automated migration solution. It will allow you to import or export all your records to a selected help desk in just a few clicks. Thus, you will be able to get your migration accomplished in a timely fashion without putting important tasks without putting it off.
Data migration meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To provide the highest safety of your data whether they are in import or at rest, we use established modes. Here is encompassed handling regular security analysis, reserving our servers safe, following numerous commands, and more.
Go with the migration app that customers praise
With multiple outstanding data import and exports done by our Migration Wizard, Help Desk migration service has obtained a lot of service-associated awards and favorable feedback. And our pursuit of high quality does not finish there. Following Help Desk Migration's mission is to encompass all your migration needs, we keep growing our tool and oftentimes strengthen it with useful functioning.
Use easy mapping to cover your most complex needs
Help Desk Migration app will rescue you from copy-pasting records or creating lacking record types amidst Autotask PSA to Freshservice migration. Help Desk Migration service lets you map fields and transform your data migration. You retain the structure of your business data with minimum effort.
Choose a appropriate time for data migration
Choose the most appropriate time to initiate the help desk import operation. Get going by migrating historical data and continue with go for the Delta function to migrate your most recently updated tickets. Then, relax and empower our platform make the rest.
Work with a support representatives you can fully rely on
Are you fighting hardships with your Supported Platform data import? Let Help Desk Migration customer service pros study your problem. With years of familiarity importing data, Help Desk Migration experts are well-equipped to guarantee a well-done import/export of your data.
Your Help Desk Data Import is Secured at Each and Every Step
Using Help Desk Migration solution, don't worry about security of valuable records. We frequently examine all facilities and make advancements, so that your data is secured according to the latest standards.
We enforce a rigid 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. What’s more, only your agents with admin access rights can migrate your Autotask PSA information. Linked, these security measures terminate the dangers of data leakage.
We use 3-layer
We enable 3 layers of business records protection: physical (we take care of our data hosting equipment against physical and logical intrusion), network (we protect our networks against digital harm), and application (we take care of your data within our importing solution from unlawful entry).
We follow protection regulations
Our Help Desk Migration service fulfills to top ranking security fundamentals, delivering maximum safety for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security fundamentals. And our broad compliance portfolio keeps getting enlarged.
What is the cost of your Autotask PSA to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Autotask PSA to Freshservice? The price will largely build upon the records volume you require to transfer, the complexity of your demands, and the options you’ll choose or customizations you’ll request. Run a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us elevate our solution: Few thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Autotask PSA to Freshservice Migration in a Few Clicks
Migrate your business records from Autotask PSA to Freshservice smoothly and without confusing your utmost aim of addressing your clients’ concerns.
More information about data migration
Willing to know more about help desk records migration and support service advancement? Check out our help section.
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