Kayako Classic to Jira Service Management data migration made painlessly
Encrypted conversations, secure servers, newest authorization ways
Automated approach, no operations downtime, avoiding any workflow drops
Fair charging to provide an opportunity + fee balance
Businesses among various sectors trust our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by reviewing Source data, procedures, and applications. Examine data cleaning and field mapping to the Target. Formulate a movement plan, that covers the framework and support reps training.
Security and Compliance Review
Confirm data adheres to safety regulations. Grant permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Connect records fields amongst the Source and Target. Opt for in-built custom options from the set or request specific tailoring for the record movement.
Demo Migration
Perform a test Demo to see how the replication solution operates. Analyze outcomes and adjust mapping as you wish.
Data Verification
Verify all transmitted data in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transmit all chosen data, containing tickets, contacts, attachments, and related records.
Delta Migration
Net any fresh or updated data that tweaked for the duration of the Full data transmit.
Interval Migration*
Data transmit can be halted and resumed to cohere your outline, with no service disruption. You can halt up to five instances for five days each, coordinated by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Deactivate the Source if required and protect data backups.
What Sorts of Records Can You Migrate from Kayako Classic to Jira Service Management ?
With our Migration service, you can efficiently import and export huge amount of different records types to or from Kayako Classic to Jira Service Management. Examine the details of records you can migrate incorporating automation without extra help from tech experts.
Do you need exclusive Kayako Classic to Jira Service Management migration demands?
Let us know about a nonstandard data import.
| Kayako Classic objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Staffs | Users | |
| Organizations | Organizations | |
| Users | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Articles | Contents | |
Why transmit with Help Desk Migration?
Without downtime
Transfer records smoothly - preserve workflows running smoothly and serve customers effectively.Enhanced efficiency
Seamlessly transfer data and set up predefined and tailored fields with the out-of-box Migration Wizard.Easy ticket migration
The Migration Wizard transfers tickets and all associated records, ensuring the data structure intact on the Target.Always here for you
Our support agents is equipped to navigate you using chat, email, or phone.Detailed movement planning
Our migration experts will develop a comprehensive plan for data import, providing a efficient process and safe data.Flexible customizations
Select automated options or seek specific adjustments, and we'll ensure your data is preserved.
How Does Kayako Classic to Jira Service Management Data Migration Perform?
Our automated migration solution allows you export and import records in five simple moves. If you’re trying to organize a complex data structure, feel free to choose our tailored route. We’re in place to fulfill your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Kayako Classic to Jira Service Management Migrate
with These Functionalities
Have a seamless data replication experience that corresponds your company’s preferences. The Help Desk Migration service offers functionalities to facilitate you to complete your customer service records movement in the smooth mode.
Choose a additional tag to the migrated tickets
Are you going to run a source help desk tool during data migration? To lessen mess, add tags to the migrated tickets to mark out them from the remaining ones.
Don’t empower data migration to lead away you from your business
Whether you’re importing from Kayako Classic to Jira Service Management, use our automated migration solution. It will permit you to migrate all your records to a future platform in just a few clicks. Thus, you will get your import done in a timely fashion without putting crucial projects on the back burner.
Data import and export with security standards
The Migration Wizard will handle your data security during all phases of the migration process. To provide the maximal protection of your support service records whether they are in import or at rest, we implement established runthrough. These contain conducting approved security audits, keeping our servers secured, following numerous directs, and more.
Use the migration tool that customers recommend
With numerous efficient data import and exports performed by us, our migration service has obtained many service-associated awards and approving mentions. Besides, we keep developing our feature list. Help Desk Migration team proceed to advance our service and deliver useful capabilities to ensure we’re including all your migration inquirements.
Apply clear mapping to cover all your needs
Our solution will rescue you from copy pasting help desk data or setting lacking data types at the time of Kayako Classic to Jira Service Management migration. So you can map typical and custom-made ticket fields, or else transform your data import and export right in our tool. This will keep the native system of your records with no effort on your side.
Pick a suitable time for data migration
Pick the most suitable time to set up the help desk data import workflow. Get going by exporting historical records and continue with move ahead to the Delta migration option to import your currently changed data. Then, relax and let our platform do the rest.
Work with a support agents you can completely count on
Don’t worry about experiencing challenges whilst doing your Supported Platform data import and export. Allow Help Desk Migration service team explore your task. With lots of well-done data import and export experience, they can find an answer to any challenge related to your help desk migration or even offer assistance during the total migration.
Your Help Desk Data Import and Export is Protected at Each Step
Help Desk Migration app delivers every import features without compromising on safety. We regularly test all systems and make improvements, so that your business data is safe matching to the latest standards.
We apply a strict 2FA access policy
Our Migration Wizard guards your business data from illegal accessing with two-factor access. Moreover, only your agents with admin rights can import your Kayako Classic data. Collect, these safety measures remove the risk of data leakage.
We employ Three-layer
Help Desk Migration offers 3 layers of records security. At the physical level, we shield our hosting facilities from any intrusion. At the app layer, we block any unsanctioned access to your business records on our platform. And, last but not least, on the network layer, we protect our networks against digital abuse.
We meet security fundamentals
We secure your business records based on all major security principles. Help Desk Migration service has an vast list of compliance, and we continue expanding it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security standards.
How much does Kayako Classic to Jira Service Management data migration cost?
How much will you need to invest in the switch from Kayako Classic to Jira Service Management? The cost will largely lean on the business data volume you require to transfer, the complexity of your specifications, and the features you’ll select or customizations you’ll ask for. Run a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us elevate our tool: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Kayako Classic to Jira Service Management Import in a Few Clicks
Migrate your records from Kayako Classic to Jira Service Management effortlessly and without confusing your highest objective of putting right your clients’ matters.
Get more helpful insights about data migration
Interested to get more? Our help section is constantly updating information on customer service enhancement and help desk business records import. Check it out!
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